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Key information about the event: One Incredible Tale (rerun) - 06/04

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Comments

  • PenguinJimPenguinJim ✭✭✭✭✭
    Where did my rewards go?
    Finished 1003 and got nothing.

    Mine too. Finished 750-odd.

    5bcuixldonxk.png
  • DScottHewittDScottHewitt ✭✭✭✭✭
    LinnisGate
    "The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."
  • Shy KhanShy Khan ✭✭✭✭✭
    edited June 2020
    Hi, just tried to collect my ranked event rewards - I was 1139th - and none of them appeared. Got the rewards pop up, but they just weren’t there. Restarted the app and everything. Anyone else have this issue?

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    Come join the Steeler Nation Fleet!
  • PenguinJim wrote: »
    Where did my rewards go?
    Finished 1003 and got nothing.

    Mine too. Finished 750-odd.

    5bcuixldonxk.png

    Mine was a little different. I got the right event end screen, that showed the right rewards, but none of it is in my inventory. Still not there after multiple restarts.
  • Same for me, finished 1243 and didn't receive any rewards.
  • For me, the time portal is now blank. I can see my VIP level at the bottom of the Dil tab, but nothing else.
  • refreshed several times, still no rewards
    “What's a knockout like you doing in a computer-generated gin joint like this?”

    Proud member of Patterns of Force
    Captain Level 99
    Played since January 2017

    TP: Do better!!!
  • ShanShan ✭✭✭✭✭
    We're looking into the rewards issue!
  • DScottHewittDScottHewitt ✭✭✭✭✭
    And of course it would happen when I finally came in first!!!!!


    😁🤪😁🤪😁
    "The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."
  • PenguinJimPenguinJim ✭✭✭✭✭
    Shan wrote: »
    We're looking into the rewards issue!

    Extend the rewards down two tiers again and all shall be forgiven.
  • (HGH)Apollo(HGH)Apollo ✭✭✭✭✭
    I just collected mine late and they worked.
    Let’s fly!
  • Commander SinclairCommander Sinclair ✭✭✭✭✭
    And of course it would happen when I finally came in first!!!!!


    😁🤪😁🤪😁

    well, 0<1, so I still beat you! :D

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    I want to become a Dilionaire...
  • I still have not received any rewards.
    “What's a knockout like you doing in a computer-generated gin joint like this?”

    Proud member of Patterns of Force
    Captain Level 99
    Played since January 2017

    TP: Do better!!!
  • [S47] ELiL[S47] ELiL ✭✭✭
    I was just above 1500 a few mins before the end and did a few more missions. I want to know, where I was at the end...
  • I think the answer is 1, I logged in about 45 minutes after the event ended and got my rewards no problem.
  • Bound2FateBound2Fate ✭✭✭✭
    My rewards did not pop up either, but instead of clicking on Claim, I just closed the app, restarted, and my rewards were claimable. This was right when the event ended.
    Admiral of Historians of Starfleet Join! Looking for daily players.
  • EnderWEnderW ✭✭✭✭✭
    Got the same error but I did get my rewards, at least the crew (can’t tell about everything else).
    Playing Since: 2018-02-26 Level: 99 Fleet: ÷ Battleship Yamato, Squad Leader & Fleet Officer; 17hr, 20min Voyage /wo Refuel; 1575 Immortalized Crew; Highest Event Rank: 8 (God of Thunder)
  • W.W. CarlisleW.W. Carlisle ✭✭✭✭✭
    I got bounced out right at the end and, by the time I got back in, the event was over and I got my rewards.
    W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
  • EnderWEnderW ✭✭✭✭✭
    Okay, this irritates my OCD in a Galaxy Event.....

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    I can't make a second Music Therapy, so I can clear all three at one time!!!!!


    Twice in a row, dogbiteit!!!!!

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    Lol, it never even occurred to me that anyone builds that way in galaxy events. I always build in the same slot and leave my worst 2 builds in the other 2 slots so I never have to build them. Now I’m really interested in your process, and I’m wondering if it would save any time to build that way...

    Back to this: I always ID the recipe I don't want to make (usually the one with iso rods or DS9 hyperspanner) and keep that open, while I work on the other two recipes. That way I get some variety in what I'm working on.

    And I avoid the iso rods and hyperspanners because I've found those are two of the hardest items to keep in stock. After 2.5 years of playing, I now have a good stockpile and I don't want to deplete it. I've always found it frustrating that they are used in Galaxy event builds.
    Playing Since: 2018-02-26 Level: 99 Fleet: ÷ Battleship Yamato, Squad Leader & Fleet Officer; 17hr, 20min Voyage /wo Refuel; 1575 Immortalized Crew; Highest Event Rank: 8 (God of Thunder)
  • The lack of pitchforks on here tells me one of three things.

    1. This bug has only affected a small number of us.
    2. The STT community no longer cares, or has come to accept such things - which worries me greatly.
    3. The STT community have mellowed and matured over the years.

    Make that one of two things 😂

    Or:

    4. That we understand that this will be resolved satisfactorily ASAP, and that, while it is disappointing and a little concerning for this to happen, especially for a re-run event, we will all ultimately end up with what we were meant to have (and maybe a bit more), one way or another.

    That is what I meant in my point number three. I crossed it out as a little joke.
  • Anyway, I've logged a CS ticket as it's been four hours now and it's bedtime here.
  • ShanShan ✭✭✭✭✭
    edited June 2020
    Reminder that when there is an issue there is likely a thread in Engineering Room, and that is where updates will be found.

    I am cross posting what I wrote in the relevant thread
    Update:
    - the traffic jam that affected event rewards distribution has resolved pretty quickly.
    - we are aware that players who attempted to claim their rewards while the issue was ongoing, are currently unable to claim them
    - we are working on potential solutions for those players.

    This will be a long process, so we might not have a solution by the end of day.
    I will update this thread once I know more.

    Our apologies, and thank you for your patience.
  • DScottHewittDScottHewitt ✭✭✭✭✭
    Shan wrote: »
    Reminder that when there is an issue there is likely a thread in Engineering Room, and that is where updates will be found.

    I am cross posting what I wrote in the relevant thread
    Update:
    - the traffic jam that affected event rewards distribution has resolved pretty quickly.
    - we are aware that players who attempted to claim their rewards while the issue was ongoing, are currently unable to claim them
    - we are working on potential solutions for those players.

    This will be a long process, so we might not have a solution by the end of day.
    I will update this thread once I know more.

    Our apologies, and thank you for your patience.

    Drunk Trois for everyone!!!
    "The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."
  • pcpepptwtskx.png

    Event Banner popped back up, finally got my rewards over a day after the event ended. No compensation???
    “What's a knockout like you doing in a computer-generated gin joint like this?”

    Proud member of Patterns of Force
    Captain Level 99
    Played since January 2017

    TP: Do better!!!
  • For some reason i can’t edit my posts?!? so i’ll just say that i got 1000 sorrytons in my mailbox as compensation
    “What's a knockout like you doing in a computer-generated gin joint like this?”

    Proud member of Patterns of Force
    Captain Level 99
    Played since January 2017

    TP: Do better!!!
  • DScottHewittDScottHewitt ✭✭✭✭✭
    For some reason i can’t edit my posts?!? so i’ll just say that i got 1000 sorrytons in my mailbox as compensation


    Edit seems to not be working right now.
    "The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."
  • Rewards received here too.
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