[Resolved]Event Rare pack not showing up on portal at the 300,000,000 points total

Shan

For an issue, please use Engineering Room in the future, thanks.

This should now be resolved, and you should see the packs in the Time Portal.

[AR-UNI] General Abre

They do appear now! 3* Dukat, 3* Saavik, and Ship's schematics, as I imagined, nothing from the event.
I wish you all luck on your pulls.
Happy new year.

Calhoun

Yep, fixed now. Thanks!

Shan

Excellent

marcuscat

I thought the first one read 10x that guarantees crew all I got was 3 pulls and got squat.

Shan

marcuscat wrote: »

I thought the first one read 10x that guarantees crew all I got was 3 pulls and got squat.

Threshold 2 and 3 for the Community Rewards were respectively:
1x 1-event pack
2x 1-event pack

Edit so 3 single pack, not 3 10-pack.
The 10-pack is the last Community Reward.

Just Another Red Shirt

Thanks for the quick fix Shan.

Lobo Sinclair

Neither of mine have shown up yet (restarted, logged out and back in). Didn’t claim until an hour or so ago though.

Shan

Lobo Sinclair wrote: »

Neither of mine have shown up yet (restarted, logged out and back in). Didn’t claim until an hour or so ago though.

Should they not show up the next time you claim a reward, please let our Support Team know. Thank you! ~Shan

Shan

Lobo Sinclair wrote: »

Neither of mine have shown up yet (restarted, logged out and back in). Didn’t claim until an hour or so ago though.

I just checked, they have been granted to your account, so you should see the following, 3 free single packs.

Lobo Sinclair

I’m totally dense. Wasn’t expecting it in a “unusual” spot. Thanks, Shan.
Hope you get to go home/log off soon.
Have a Happy New Year.

Veterinary Phlox

I got them, and my first copy of Convergence Day Quark!

Ishmael Marx

Congrats @Veterinary Phlox! My CD Quark is immortal and he’s killing it in these builds. Hope he helps you.

The only 4* I’m actually using is Human Q.

Captain Idol

Shan wrote: »

For an issue, please use Engineering Room in the future, thanks.

This should now be resolved, and you should see the packs in the Time Portal.

Shan And Support On The Eve, Martini On The Table, Shaka The Packs Fell!