I was banned after taking advantage of newly introduced functionality that I initially thought was one of the "other surprises" mentioned by Ben to drive excitement about the new feature and build goodwill with an already dejected player base. Technically speaking, I only 'claimed' the pack once!
I feel insulted and devalued. As a 4-year+ VIP-14 player, I will not spend on this game again, and am very seriously leaning towards retirement.
I did not cheat or exploit the game, I utilized new functionality ('buy now' button) that TP introduced into the game. The follow-up announcement posted by @Shan was a slap in the face and completely disrespectful.
Furious... (not banned) but fleet mates are....wallet is closed for the time being. And that sound you hear is the sound of people leaving the game today. The longer you take to fix this, the worse the situation will get. Your house is on fire....wait long enough and it will burn to the ground.
Not banned and working on the daily goals. For now I’ll continue with the game...I’m a bit hesitant claiming the retrieval gift right now though. I claimed mine yesterday after the glitch was fixed so I didn’t know anything was amiss until I saw the posts here about people getting banned.
Not banned. Continuing more or less as normal in game, but I'm not putting the effort into the event that I normally would. My heart's just not in it.
This whole mess, TP's massive overreaction and Shan's unbelievable attempt to defend the indefensible has left me seriously questioning whether or not I want to continue playing this game at all. I was hoping the anger would fade if I slept on it, but it's still there. I definitely don't want to give TP any more cash right now.
I didn't even hear about this until I got on Discord and saw ppl talking about it, and was very confused until I got in here and saw what was going on. Very disappointing.
After Shan yesterday sent me that F U email. He didn't say FU, but the response was close enough. I might of been slightly rude, but I did not cheat. I contacted Google. Initially they refunded 60 days of purchases (about $30). This morning got an email and they said all my purchases for Timelines since 2017 which is probably when I started and they are going to review for refunds, due to very recent and legit negative reviews. I had not realized I'm looking at close to a possible $600 refund. Its a long shot, but what will TiltingPoint do if Google starts issuing refunds to everyone? Google really impressed me for once, by apologizing. At some point some company will need to pay Google back. If enough complain Google can pull apps.
After Shan yesterday sent me that F U email. He didn't say FU, but the response was close enough. I might of been slightly rude, but I did not cheat. I contacted Google. Initially they refunded 60 days of purchases (about $30). This morning got an email and they said all my purchases for Timelines since 2017 which is probably when I started and they are going to review for refunds, due to very recent and legit negative reviews. I had not realized I'm looking at close to a possible $600 refund. Its a long shot, but what will TiltingPoint do if Google starts issuing refunds to everyone? Google really impressed me for once, by apologizing. At some point some company will need to pay Google back. If enough complain Google can pull apps.
Seriously??? Mine going that far back come to a little over $20000. It would be great to get that back in exchange for some constellations, polestars, and IBM.
Not banned, very mad.... but another point of confusion to note.
May i also point out.....today 2/12
The pack in the portal says “claim” limit 19.
Once you punch it, the inner pack has the “buy again” button still there. So am i buying something? Why doesn't it say claim again. And obviously i have punched the initial claim button to collect and see but don't want to click the buy button so i back out to the claim button and ??? Why does it still say 19? Am i to assume i should know and count how many times i have punched the claim button?? Because honestly i did not count. Will it still show “claim” or “buy again” after 19 punches? Then i get banned for not counting? When i assumed the pack would show how many were left as packs usually do? So really the pack is still not right.
Sorry, friend. They won't refund you if you spent $20k. From what I understand, they will do a lifetime refund if it's under a certain threshold which you (and I) are far passed. That's why I went ahead and quit with 50k dil, 594k honor, 83 legendary citations, and over 500 premium packs sitting unclaimed. It's all a bunch of worthless **tsk tsk**.
Comments
I feel insulted and devalued. As a 4-year+ VIP-14 player, I will not spend on this game again, and am very seriously leaning towards retirement.
I did not cheat or exploit the game, I utilized new functionality ('buy now' button) that TP introduced into the game. The follow-up announcement posted by @Shan was a slap in the face and completely disrespectful.
"I might be battling you even though I'm toasted/But tomorrow, I'll be sober, and you'll still be roasted!"
This whole mess, TP's massive overreaction and Shan's unbelievable attempt to defend the indefensible has left me seriously questioning whether or not I want to continue playing this game at all. I was hoping the anger would fade if I slept on it, but it's still there. I definitely don't want to give TP any more cash right now.
There's precisely one reason I still play this game. My friends and fleet(s).
Now you've got a solid portion of them banned, and the rest of them aren't exactly thrilled either...
Like others keep saying... really weird hill to die on.
This is absurd. Can we not bring petty politics into this?
*Day After*...In the meantime...The TP engineers are hard at work!
😂 Good one! 🤣
DB: Do Better.
Member of Starship Trista.
WRG right now
Proud member of Patterns of Force
Captain Level 99
Played since January 2017
TP: Do better!!!
Still banned to teach us cheaters a lesson!
Seriously??? Mine going that far back come to a little over $20000. It would be great to get that back in exchange for some constellations, polestars, and IBM.
May i also point out.....today 2/12
The pack in the portal says “claim” limit 19.
Once you punch it, the inner pack has the “buy again” button still there. So am i buying something? Why doesn't it say claim again. And obviously i have punched the initial claim button to collect and see but don't want to click the buy button so i back out to the claim button and ??? Why does it still say 19? Am i to assume i should know and count how many times i have punched the claim button?? Because honestly i did not count. Will it still show “claim” or “buy again” after 19 punches? Then i get banned for not counting? When i assumed the pack would show how many were left as packs usually do? So really the pack is still not right.
Proud Former Officer of The Gluten Empire
Retired 12-14-20. So long, and thanks for all the cat pics!