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Just before event end I can’t load game - outage 01/02

13

Comments

  • Drone_oneDrone_one ✭✭✭
    edited January 2018
    Same here. And still can’t log back in to see what it cost me. Am gonna be pissed if it costs me the top 1000 rank.

    Got this error before I got kicked out of the game.

    5edg9ksp7k8p.png
  • I feel bad for everyone who was saving rare rewards until the end of the event.

    This.

    Crashed across the board.
    Hey, I’ve been at it for 15 months but don’t understand the strategy of saving the rares. Why save them?

    For me it wasn't a strategy, more of a lottery, where can i suddenly land.
    The Thrill. Turned them in half an hour before the event, ans was then competing for top 100. That thrill of knowing you're suddenly so high up almost unlocking a new achivement.
  • WebberoniWebberoni ✭✭✭✭✭
    Like many others I was unable to play for about the last 15 minutes of the event, and still get the server error message while trying to restart the app. So frustrating.
  • DB you know it's coming, so why not fix it. Have the old processors not been replaced.
  • ShanShan ✭✭✭✭✭
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)
  • I just got back in and claimed my prize. Rank 844. But my discovery mission crashed. DB owes me dilithium this time.
  • 8naitqj7hc7r.png

    Still getting this error.
  • Shan wrote: »
    Merged all threads into one, we are looking into the issue.

    Compensation is the question now. That's a lot of VP down the drain from a lot of super-rare builds people had banked.

    Brace yourselves for the outcry.

    You got it. I have 10k chrons in this event, and the compensation is going to have to be commensurate with that spend.
  • This was widespread and affected a LOT of people. I don''t think Sorrytons are gonna cut it this time....

    This might:

    5afor6a5n10u.png

    Already have her 5*
    What about PIcard or Data...
    DB = Climbing up an endless wall...
  • I tell ya, some player did a dos attack to protect his/her rank.
  • Same issue can not get into game to even submit ticket...
  • Shan wrote: »
    Merged all threads into one, we are looking into the issue.

    Compensation is the question now. That's a lot of VP down the drain from a lot of super-rare builds people had banked.

    Brace yourselves for the outcry.

    You got it. I have 10k chrons in this event, and the compensation is going to have to be commensurate with that spend.

    It really wouldn't kill them to give everyone a 1/5 Mirror Troi. She has pretty solid proficiency scores but her base stats are nothing to write home about until she's 5/5.
  • 45fxjtap19rn.jpeg

    It would be nice to have them. They’re not in my inventory, the Done button has gone, so I cannot replay them, and you say you don’t want us to open tickets.
    Ten Forward Loungers - Give Your Best, Get Our Best!
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  • Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    Oh I know, I just couldn't resist a little frustration-venting-trolling. Sorry @Shan! :wink:
  • Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    My thread was more of a rant than reporting an issue. Which is why I put it on the bridge. Where people can discuss DB’s complete failure to take their time on something and get it right instead of pushing event after event down our throats in hopes of getting more money.

    It’s all about quality not quantity with me right now. So tired of this.

    239 Immortalized
    Gametag: ECH
  • Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    A closed thread where we can't comment
    Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    My thread was more of a rant than reporting an issue. Which is why I put it on the bridge. Where people can discuss DB’s complete failure to take their time on something and get it right instead of pushing event after event down our throats in hopes of getting more money.

    It’s all about quality not quantity with me right now. So tired of this.

    There's value to your intentions but DB is trying their best to obfuscate anything negative so they buried your comment.
  • This was widespread and affected a LOT of people. I don''t think Sorrytons are gonna cut it this time....

    This might:

    5afor6a5n10u.png

    Already have her 5*
    What about PIcard or Data...

    I don’t think so. It’s troi or nothing. If you have her at 5* then this issue didn’t really affect you at all. You won’t lose any sleep over it.
    239 Immortalized
    Gametag: ECH
  • For CardassiaFor Cardassia ✭✭✭✭✭
    edited January 2018
    Niner47 wrote: »
    Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    A closed thread where we can't comment
    Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    My thread was more of a rant than reporting an issue. Which is why I put it on the bridge. Where people can discuss DB’s complete failure to take their time on something and get it right instead of pushing event after event down our throats in hopes of getting more money.

    It’s all about quality not quantity with me right now. So tired of this.

    There's value to your intentions but DB is trying their best to obfuscate anything negative so they buried your comment.

    It's a closed thread linking to this thread where you can comment.

    They're just trying to organise the forums. There's nothing nefarious here. If they really wanted to hide the issues, there wouldn't be a stickied thread on the Bridge saying "Outage".

    The outage is a (recurring) problem that DB needs to resolve, but conspiracy theories help no one.
    “Treason, like beauty, is in the eye of the beholder.” - Elim Garak

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  • This was widespread and affected a LOT of people. I don''t think Sorrytons are gonna cut it this time....

    This might:

    5afor6a5n10u.png

    Already have her 5*
    What about PIcard or Data...

    I don’t think so. It’s troi or nothing. If you have her at 5* then this issue didn’t really affect you at all. You won’t lose any sleep over it.

    True dat...
    DB = Climbing up an endless wall...
  • Niner47 wrote: »
    Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    A closed thread where we can't comment
    Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    My thread was more of a rant than reporting an issue. Which is why I put it on the bridge. Where people can discuss DB’s complete failure to take their time on something and get it right instead of pushing event after event down our throats in hopes of getting more money.

    It’s all about quality not quantity with me right now. So tired of this.

    There's value to your intentions but DB is trying their best to obfuscate anything negative so they buried your comment.

    It's a closed thread linking to this thread where you can comment.

    They're just trying to organise the forums. There's nothing nefarious here. If they really wanted to hide the issues, there wouldn't be a stickied thread on the Bridge saying "Outage".

    The outage is a (recurring) problem that DB needs to resolve, but conspiracy theories help no one.

    RNG stated that his comment was to discuss DB's failure in recent events not to report an issue, the purpose of this forum. "Turbulences, bugs or issues can be reported here." RNG everywhere didn't intend to report something but to comment on something going on. Based on the guidlines of the engineering room it does not seem to belong here but rather they are burying it here where less people go.
  • ShanShan ✭✭✭✭✭
    The issues have been resolved and you should be able to log in and play now.
    Compensation is being discussed.
  • people just get angry and dont think or use their heads before they lash out. And as far as devoting staff to moderating forums instead of fixing the problem, the staff moderator job isnt the one who would fix the outage anyways.
  • RNGeverythingRNGeverything ✭✭✭
    edited January 2018
    people just get angry and dont think or use their heads before they lash out. And as far as devoting staff to moderating forums instead of fixing the problem, the staff moderator job isnt the one who would fix the outage anyways.

    Just to be clear. I have no beef with Shan. And I understand that Shan has nothing to do with the gist of DB’s failures.

    I moderate a couple forums myself, and have been caught up in cleanup efforts as well. Shan saw thread about issue and reflex merged. No biggie.
    239 Immortalized
    Gametag: ECH
  • Niner47 wrote: »
    Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    A closed thread where we can't comment
    Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    My thread was more of a rant than reporting an issue. Which is why I put it on the bridge. Where people can discuss DB’s complete failure to take their time on something and get it right instead of pushing event after event down our throats in hopes of getting more money.

    It’s all about quality not quantity with me right now. So tired of this.

    There's value to your intentions but DB is trying their best to obfuscate anything negative so they buried your comment.

    It's a closed thread linking to this thread where you can comment.

    They're just trying to organise the forums. There's nothing nefarious here. If they really wanted to hide the issues, there wouldn't be a stickied thread on the Bridge saying "Outage".

    The outage is a (recurring) problem that DB needs to resolve, but conspiracy theories help no one.

    No! It's a diabolical plot to... do something.
  • I feel bad for everyone who was saving rare rewards until the end of the event.

    Honestly ... I don't. They had all day to do so. They do themselves no good and us other players even worse, because we all have to suffer now from the server crash.

    I understand where you're coming from, but respectfully I can't agree. There's an element of gamesmanship at the key areas on the leaderboard (the very top, the 1000 rank cutoff, etc.) and hoarding those bonus rewards to some extent allows you to make a last second sprint past opponents who perhaps didn't expect it.

    Does this tax the game? Certainly, though I'd have trouble imagining it being more of a problem than the quick-start method at the beginning of events. But even if it does, the onus is not on the players to avoid one of the few strategic elements in the game; the onus is on DB to keep the game online.
  • I had just immortalized Tucker and Mayweather...maybe I caused this?

    created the secret crewmember Tuckweather... and poof!
  • For CardassiaFor Cardassia ✭✭✭✭✭
    edited January 2018
    Niner47 wrote: »
    Niner47 wrote: »
    Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    A closed thread where we can't comment
    Shan wrote: »
    Threads regarding issues go into Engineering Room, there is a sticky on the Bridge referring to the outage and this thread :)

    My thread was more of a rant than reporting an issue. Which is why I put it on the bridge. Where people can discuss DB’s complete failure to take their time on something and get it right instead of pushing event after event down our throats in hopes of getting more money.

    It’s all about quality not quantity with me right now. So tired of this.

    There's value to your intentions but DB is trying their best to obfuscate anything negative so they buried your comment.

    It's a closed thread linking to this thread where you can comment.

    They're just trying to organise the forums. There's nothing nefarious here. If they really wanted to hide the issues, there wouldn't be a stickied thread on the Bridge saying "Outage".

    The outage is a (recurring) problem that DB needs to resolve, but conspiracy theories help no one.

    RNG stated that his comment was to discuss DB's failure in recent events not to report an issue, the purpose of this forum. "Turbulences, bugs or issues can be reported here." RNG everywhere didn't intend to report something but to comment on something going on. Based on the guidlines of the engineering room it does not seem to belong here but rather they are burying it here where less people go.

    Ok, so they miscategorised a thread when trying to tidy up the forums. That's something that can be clarified and discussed with the mods. It's not some grand plot to pretend the game is wonderful and bug free or something.
    “Treason, like beauty, is in the eye of the beholder.” - Elim Garak

    Cardassian wishlist:
    Tora Ziyal - Thanks!
    Natima Lang
    Empok Nor Garak
    Tekeny Ghemor
    Mira
    Makbar
    Dejar
    Ulani Belor
  • Captain_WhoCaptain_Who ✭✭✭✭✭
    edited January 2018
    I tell ya, some player did a dos attack to protect his/her rank.

    Isn't that just a couple continuous pings on these overlaoded, non-elastic servers?
  • I had just immortalized Tucker and Mayweather...maybe I caused this?

    created the secret crewmember Tuckweather... and poof!

    Mucker?

  • That happens if everyone is saving their McGuffins to the latest minute and turning them in in a hurry just before the event ends and then clicky-clicky ... server goes out because of all the interactions.

    Uh, no. There would have to be more people playing this game - a LOT more people - to cause that. Well. Unless, the server is being hosted on a dev’s iPhone, I suppose. 😂
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