Ads missing since: April 5
Device: iPhone Xs Max
Operating system version: 12.2
Country: USA
Does you still have ads in other games?: This is only game I play with ads.
Ads missing since: 6 April (time of the outage at event changeover)
Device: Pixel
Operating system version: Android 9
Country: USA
Does you still have ads in other games?: Don't play any other games
When I click on the Dabo wheel, for instance, I see the ad buttons appear for a split second and then disappear immediately after first starting the game.
Things I've tried: clearing cache, resetting ad ID, rebooting, always restarting game in-between attempts.
Ads missing since: 4th April
Device: iPhone 7 Plus
Operating system version: iOS 12.2
Country: Germany
Does you still have ads in other games?: only game with ads
I had ads missing for about two months. They finally came back in early March. Today, I had to clear my phone's cache and haven't gotten an ad since. That's also what broke it the first time, but I was told by support that it was unlikely to be the cause. It would seem that the cache does have something to do with it
My ads were crashing earlier this evening, as described by others in the other thread, about 6 hours ago. I cleared app data (and cache) and have had no ads since. I too lost a bunch of potential chronitons.
Today I have developed an issue with my ads. The button appears but when I click on it the ad comes up but does not play and the game hangs or resets itself. It was fine yesterday morning.
Device : Moto g(6)
Android Version:9
Location:UK
ads missing since outage on 6 April
device: Samsung Galaxy Note 9
os: android version 9
Australia
ads work in other games as well as timelines on a galaxy note 3 android version 5
My ads came back today, but they were the Facebook crashing ads. I clicked on the info button before the ad ended (and crashed) and worked my way to the Facebook login screen. Logged in and then x'ed my way out and then the ad was visible and worked.
Today I have developed an issue with my ads. The button appears but when I click on it the ad comes up but does not play and the game hangs or resets itself. It was fine yesterday morning.
Device : Moto g(6)
Android Version:9
Location:UK
Today I have developed an issue with my ads. The button appears but when I click on it the ad comes up but does not play and the game hangs or resets itself. It was fine yesterday morning.
Device : Moto g(6)
Android Version:9
Location:UK
My ads are now working again.
My last two ads worked. Thank you for working on this, DB.
That might be a coincidence (don't know if DB changed something), but my ads came just back the following day after i deactivated a "plista" ad layer, that popped up sometimes on my smartphone browser. Did that by opting out on their homepage.
Ads missing since: April 5
Device: iPhone Xs Max
Operating system version: 12.2
Country: USA
Does you still have ads in other games?: This is only game I play with ads.
Ads missing since: April 5
Device: iPhone Xs Max
Operating system version: 12.2
Country: USA
Does you still have ads in other games?: This is only game I play with ads.
Ads missing since: 2019-04-03
Device: Honor 8X
Operating system version: Android 9
Country: Austria
Does you still have ads in other games?: Yes, in most (e.g. Empires & Puzzles or Hustle Castle). I realized though that in Idle Heroes the ads are gone as well. Prior to that there was a bug there where I got the rewards instantly without the ads being shown. The next day there were no ads any more but I was thinking that they stopped them intentionally . Maybe they did not either?
As a workaround I played on my Fire tablet where ads were still available. Timing was essential though as only when quit at the right point after they elapsed a reward was granted. In some cases I had to watch 10 ads to get 1 reward. That was almost even more annoying than having no ads at all.
A few days ago ads returned to my mobile after Unity again asked me for personalizing my ads which I approved this time. Yay!
Wir, die Mirror Tribbles [MiT] haben freie Plätze zu vergeben. Kein Zwang und kein Stress, dafür aber Spaß, Discord und eine nette, hilfsbereite Gemeinschaft, incl. voll ausgebauter Starbase und täglich 700 ISM.
New Phone no ads. Was waiting to see if they popped up but no joy.
Ads missing since: April 6th
Device: Nokia 7 plus
Operating system version: Android 9
Country: Ireland
Does you still have ads in other games?: This is only game I play with ads.
Ads missing since: 2019-04-03
Device: Honor 8X
Operating system version: Android 9
Country: Austria
Ads since yesterday late evening again not working.
Wir, die Mirror Tribbles [MiT] haben freie Plätze zu vergeben. Kein Zwang und kein Stress, dafür aber Spaß, Discord und eine nette, hilfsbereite Gemeinschaft, incl. voll ausgebauter Starbase und täglich 700 ISM.
Ads missing since: 2019-04-03
Device: Honor 8X
Operating system version: Android 9
Country: Austria
Ads since yesterday late evening again not working.
I am sorry
I hope that in this case it is just an issue with the ads providers not having any ads to show for your region.
No, this is not the case. On an older Adroid device and on my Fire tablet ads are still there but often do not grant a reward after watching. I already raised a support ticket on this issues.
Wir, die Mirror Tribbles [MiT] haben freie Plätze zu vergeben. Kein Zwang und kein Stress, dafür aber Spaß, Discord und eine nette, hilfsbereite Gemeinschaft, incl. voll ausgebauter Starbase und täglich 700 ISM.
Comments
Device: iPhone Xs Max
Operating system version: 12.2
Country: USA
Does you still have ads in other games?: This is only game I play with ads.
Device: Pixel
Operating system version: Android 9
Country: USA
Does you still have ads in other games?: Don't play any other games
When I click on the Dabo wheel, for instance, I see the ad buttons appear for a split second and then disappear immediately after first starting the game.
Things I've tried: clearing cache, resetting ad ID, rebooting, always restarting game in-between attempts.
Device: iPhone 7 Plus
Operating system version: iOS 12.2
Country: Germany
Does you still have ads in other games?: only game with ads
Thanks
Device: IPad Mini
Operating System: iOS 12.2
Country: U.S.
I have not been playing other games recently
Thank you for showing concern about this issue.
I didn't do anything but thank you for letting me know! I am glad they are back for you
Operating system version: ios 9.3.5 , andr. 9 , Bluestacks
Country: Türkiye
i only had success with Bluestacks, months ago 2 days
Device: Moto Z3 Play
Android: 8.1.0
Location: U.S.A.
OnePlus 5
Amdroid 9
United States
Pixel 2XL Android 9
Argentina
Device: Galaxy S8+
OS: Android 9
Country: USA
Android 9, Pixel 2 XL, USA
Yeah, after over two months my ads came back today, too.
Device : Moto g(6)
Android Version:9
Location:UK
device: Samsung Galaxy Note 9
os: android version 9
Australia
ads work in other games as well as timelines on a galaxy note 3 android version 5
My ads are now working again.
My last two ads worked. Thank you for working on this, DB.
My ads returned a couple days ago.
A few days ago ads returned to my mobile after Unity again asked me for personalizing my ads which I approved this time. Yay!
Ads missing since: April 6th
Device: Nokia 7 plus
Operating system version: Android 9
Country: Ireland
Does you still have ads in other games?: This is only game I play with ads.
I am sorry
I hope that in this case it is just an issue with the ads providers not having any ads to show for your region.