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PROBLEM SOLVED: Super-rare cash in

The mad super-rare cash in at the last minute appears to have overloaded the servers, causing a game crash and a hastily thought out compensation causing much ire in our community.

I strongly request that DB ensure that super-rares are cashed in as soon as they are won to prevent this happening again.

This will help even out the scoreboards and allow people like myself to participate fully in galaxy events. In Australia, the event finishes at 4am and with so many people throwing in super-rares at the last minute, not only does it overload the servers it invariably throws anyone with ranked at 500 out of the 1000 threshold. It would make the game much more fair and prevent server crashes in the future.

Please consider this seriously as a fair and effective way of dealing with the problems of the last event to try to ensure they never happen again.
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Comments

  • Thanks for your response, Black Pebble. I appreciate you bringing it up with the team, even if it wasn't the cash-in that caused the crash it does seem to create a fair bit of upset for players unable to make the last 30 minutes, and newer players too, I remember not even being aware that they could be 'saved' and so that seems unfair to newer players too.
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  • PallidynePallidyne ✭✭✭✭✭
    Also this has been a strategy that has been in use and discussed for almost as long as Galaxy Events have been in place, which is well over a year, and over 21 events.

    You also take away the choice of whether or not to do Phase 1 and 2 or just Phase 2 ramp ups, which, though it is documented on the wiki, is a strategy that you can learn to do.

    Not everything needs to be written out as far as what strategies exist, thats why the wiki and these forums as well as fleets and squads exist.
  • It would, however, even out the playing field and allow newer players to see their real progression, and be less inimical to those who cannot, for whatever reason, be around for the last 30 minutes.
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  • PallidynePallidyne ✭✭✭✭✭
    So destroy two strategies to protect folks from a time zone or timing issue? And not everyone who cashes in late does so in the last 30 minutes. I do it in the last 8 hours before I go to work. (and do a few Hail Marys)

    Still seems like a poor trade

    Might as well force you to use your best ship in a ship battle rather than the one you want to use cause you might lose.

    Might as well cap shuttles at 350 VP so everyone has equal chance of passing all shuttles in events.

    Or start highlighting 'best choices' in beholds, lol. Maybe take away beholds because players might not choose the best character for themselves.

    New players should not expect to dominate a game first time out. There SHOULD be a learning curve cause, well, it's a game that should require some thought and in some cases trial and error, and even talking to their fleet and squad. (And sometimes building their stable of characters... which is a concept that really horks off some new folks on Factions these days.)

    I've been here 15 months, and some things I learned in the first few, and some things I learned near my anniversary....

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  • Warrior WilloWarrior Willo ✭✭✭✭✭
    I don't get your comparison....comparing limiting ship selection to Timezone issues is a bit of a stretch. I can see Belle'Anna's point that it is a real disadvantage to those in her timezone. Expecting people to get up at say 3.00am to check their position is expecting too much.
  • WaldoMagWaldoMag ✭✭✭✭✭
    Why should this strategy exist at all. Do you think it’s fair when people try to outbid a person with a few seconds left on a online auction. Real auctions are meant to close if there is a gap in bidding.

    This strategy keeps people under time constraints from being able to access their ranking. They either go to bed or work thinking they have the rank reward their after. Only to find out people who held onto these superrrare, what’s its, have managed to fool them, into a false sense of security.

    However, people employing this strategy do take the chance of the server going down. Since the server going down effects all. There is no need for compensation from DB. These people are not owed anything from DB when the server goes down. They employed a strategy that backfired on them.
  • A poor trade to you. A flaw in the game to others. Let's hope that newer players don't get the **tsk tsk** too early otherwise DB might lose new customers, or older players who get the **tsk tsk** because DB messes with their time worn strategy, like giving out unexpected freebies and incentives to newer players.
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  • PallidynePallidyne ✭✭✭✭✭
    WaldoMag wrote: »
    Why should this strategy exist at all. Do you think it’s fair when people try to outbid a person with a few seconds left on a online auction. Real auctions are meant to close if there is a gap in bidding.

    This strategy keeps people under time constraints from being able to access their ranking. They either go to bed or work thinking they have the rank reward their after. Only to find out people who held onto these superrrare, what’s its, have managed to fool them, into a false sense of security.

    However, people employing this strategy do take the chance of the server going down. Since the server going down effects all. There is no need for compensation from DB. These people are not owed anything from DB when the server goes down. They employed a strategy that backfired on them.

    Acutally 'real' auctions like Ebay allow this all the time.
  • PallidynePallidyne ✭✭✭✭✭
    A poor trade to you. A flaw in the game to others. Let's hope that newer players don't get the *hugs* too early otherwise DB might lose new customers, or older players who get the *hugs* because DB messes with their time worn strategy, like giving out unexpected freebies and incentives to newer players.

    Again a 'flaw' like all the other things requiring strategy and timing.
    Lets make folks have to use their strongest matchup in Gauntlet when they don't want to force a refresh with their weakest cause players don't understand how the crits work.

    That would protect new players from losing more matches.
  • [10F] Belle'Anna [10F] Belle'Anna ✭✭✭✭✭
    edited January 2018
    I'm not sure of your point. It's a flaw in the game because it allows only certain people to do well, gives them a significant advantage where there should be none. It can be easily eliminated and does not prevent people from actually making a decent position, in fact it helps EVERYONE because there are no hidden VP points that just randomly appear at the last moment. Most of last weekends distress wouldn't have happened at all, because - guess what - everyone is in the same position. You just lose half an hour. Which is nothing compared to the entire DAY I lost over Christmas. I lose a day, or 3 hours, it's 'meh'. You lose half an hour and all hell breaks loose.
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  • I lose 3 hours every single event. At the beginning, and at the end. What strategy to I have? Wake up at 3.30am. That's it. That's all I get. So I'm kinda like, yeah, wouldn't mind a free 5* every so often when **tsk tsk** goes down, I've only ever asked for one. So when I see so many people upset I'm like, cool, fair enough. I just wish some of those people had a bit of empathy back, and here's just another perspective. No hard feelings. It's just a game, right?
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  • Data1001Data1001 ✭✭✭✭✭
    edited January 2018
    I'm not sure of your point. It's a flaw in the game because it allows only certain people to do well, gives them a significant advantage where there should be none.

    Okay, jumping into the fray, even though I expect this comment isn't going to be received well. I have to strongly disagree here with the claim that "only certain people" can advance using that tactic. Your time zone is different? Well, no offense, but that's not DB's problem to solve. I work nights a lot of the time, so I have to get up early in my day to start events and get my squad a shared crew. I also frequently get up in the middle of the night to change shuttles during faction events. I don't have to do that, but I do when I want to place well. I know this is one of the prices to pay, if I want to play at the highest level.

    But — maybe someone is at work during those last few hours of an event... well, again, frankly, that's not DB's problem to solve. You don't have time to play a game to the extent that you want to? That's one of the prices for working — sometimes you don't have time to do the things you want to do. And you shouldn't expect companies to bend over backward to accomodate your different situation, just because their services/offerings/whatever don't happen to match your particular needs.


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • WaldoMagWaldoMag ✭✭✭✭✭
    Pallidyne wrote: »
    WaldoMag wrote: »
    Why should this strategy exist at all. Do you think it’s fair when people try to outbid a person with a few seconds left on a online auction. Real auctions are meant to close if there is a gap in bidding.

    This strategy keeps people under time constraints from being able to access their ranking. They either go to bed or work thinking they have the rank reward their after. Only to find out people who held onto these superrrare, what’s its, have managed to fool them, into a false sense of security.

    However, people employing this strategy do take the chance of the server going down. Since the server going down effects all. There is no need for compensation from DB. These people are not owed anything from DB when the server goes down. They employed a strategy that backfired on them.

    Acutally 'real' auctions like Ebay allow this all the time.
    Here I thought eBay was a online auction. I did not know that they did one, two,three sold at the last bid.
  • Lol. Taking a step back here. You folks sure are serious about making sure ideas you don't like get stamped on. Now I know how DB feels. It's kinda getting all antsy in here.

    You guys stay cool now and don't blow a fuse hey?
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  • Data1001Data1001 ✭✭✭✭✭
    Lol. Taking a step back here. You folks sure are serious about making sure ideas you don't like get stamped on. Now I know how DB feels. It's kinda getting all antsy in here.

    You guys stay cool now and don't blow a fuse hey?

    afozsf9xg8k7.jpg

    (And here I actually thought we were all having a very civilized discussion. Ah well.)


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • PallidynePallidyne ✭✭✭✭✭
    Data, that was an almost Frank level Mic drop.
  • Well, that's cool pally. I think I'm going to avoid these forums for a while, too many people.trying to pour flames on a fire. Me, I was going to go all out in solidarity for everyone who lost out, now I'm having second thoughts. There's not much love for my situation it seems.
    Ten Forward Loungers - Give Your Best, Get Our Best!
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  • I am trying to see your side belle but I am not understanding. In your particular case, you are either going to bed with full knowledge that a big push will happen yet not spending all of your chrons, or you have already spent everything you got and even if you are awake it is just to see your rank fall? I too can't monitor my progress the last hour or so of the event because I am at work and am not allowed to access my phone. To fix this the night before I made sure I was top 1000 before cashing in my rare rewards, then cashed them all in. If you are really that gung ho to get a top 1000 finish use everything you got, and if you fall short you would have fallen short anyway no matter when the rares are cashed.
  • Paund SkummPaund Skumm ✭✭✭✭✭
    I am trying to see your side belle but I am not understanding. In your particular case, you are either going to bed with full knowledge that a big push will happen yet not spending all of your chrons, or you have already spent everything you got and even if you are awake it is just to see your rank fall? I too can't monitor my progress the last hour or so of the event because I am at work and am not allowed to access my phone. To fix this the night before I made sure I was top 1000 before cashing in my rare rewards, then cashed them all in. If you are really that gung ho to get a top 1000 finish use everything you got, and if you fall short you would have fallen short anyway no matter when the rares are cashed.

    I played this game in three time zones in the past two months (Asia, Europe, America) and she has the worst one for events, starbase bonuses, just about everything... Hint: they have kangaroos.
  • I have no doubt that timezone is bad, but regarding the the complaint of the rare rewards it won't make that much difference. You either have the chrons for top 1000 or you don't. Faction events are another story.
  • Knight RangerKnight Ranger ✭✭✭✭
    edited January 2018
    I am trying to see your side belle but I am not understanding. In your particular case, you are either going to bed with full knowledge that a big push will happen yet not spending all of your chrons, or you have already spent everything you got and even if you are awake it is just to see your rank fall? I too can't monitor my progress the last hour or so of the event because I am at work and am not allowed to access my phone. To fix this the night before I made sure I was top 1000 before cashing in my rare rewards, then cashed them all in. If you are really that gung ho to get a top 1000 finish use everything you got, and if you fall short you would have fallen short anyway no matter when the rares are cashed.

    Indeed. If you go to bed at 500 and think you're going to get the 5*, but end up 1200 and don't, what's the difference between that and going to bed at 1200? Either way you finish at 1200 and don't get the 5*. I genuinely don't understand this.

    Sure it's annoying. I went all in for top 2500 last event and was still low 2400s with an hour to go, but finished just outside the top 2500. It's what happens though, people play to the end. There wasn't anything I could've done about it as I'd exhausted my last voyage chronotons, so being in the 2400s the hour before the end or the 2500s if everyone else had played their endgame earlier makes no difference to my end result. All that happened was i had a little hope scuppered. I'm not entitled not to be disappointed though.

    confused.com
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  • Paund SkummPaund Skumm ✭✭✭✭✭
    edited January 2018
    I have no doubt that timezone is bad, but regarding the the complaint of the rare rewards it won't make that much difference. You either have the chrons for top 1000 or you don't. Faction events are another story.

    Well, I don’t usually play in a “bad time zone” but to be fair what you said is not entirely true. Take this last event, I was watching the last hour very closely as I fell like 600 places. I didn’t have super rares left to turn in but I did have lots of items and even some Chron in reserve. If I dipped close to 900, I crafted a bunch until I got 15 super rares and turned that in as well. In the last 5 minutes, I had dropped to 850 again and so I started crafting again but... yeah, the server crashed. Fortunately it was for everyone so I didn’t drop out of the top 1000.

    However, I’ve been “sniped” before (once) and finished just below 1000 as a result by a massive drop in ranking at the last minute which undoubtedly is because of massive super rare redemptions. I don’t fall for that anymore because I know the drop in the last hour can be huge. But it makes no sense to burn every last Chron and craft every item if your goal is top 1000 as you get nothing really for finishing 100 or 1000... it makes tonnes of sense to craft just enough if you fall to 900 to keep you in the top 1000 saving your Chron and items for another day. If your event end is 3am, it’s kind of hard to closely monitor the last hour and get sleep too.

    Not saying we need to change anything (even though I hate being sniped at the last minute too) but it kind of stinks to play in Oz because you don’t know what is enough because it varies a lot. Is 500 rank with three hours to go enough? Experience tells me no but you don’t know for sure. Experience also tells me the fall is incremental, like a timer, maybe a drop of one place a second or so, not a drop of 100 places in five seconds. That’s why I like to monitor the last hour and especially last 10 minutes closely. I probably wouldn’t stay up to 3am to follow the last hour like I do now so I get her frustration. Not sure mandatory super rare redemption is the solution though.
  • Data1001Data1001 ✭✭✭✭✭
    To give another example of this in-game: a very similar thing happens with Gauntlet, as well. You can be hanging on to 1st place, then somebody comes in at literally the last minute (or two) and drops some Dilithium to refresh their crew as much as needed in order to leapfrog you and take the top spot. Is it frustrating? Sure. Is it a valid method of game play? Absolutely.

    Yes, in a perfect world, we could lock in a "win" early on and then relax, knowing our spot was safe. But that's not how this — nor a good many other types of competition — works. There will always be those people who are willing to either spend more or capitalize upon legitimate aspects of the game in order to succeed, and if you are willing to do that, you can be one of those people. If not, then yes it can be disheartening, but that's just the way the ball bounces sometimes... and though you don't have to like it, you do have to accept it as a reality.


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • It matters if someone is thinking about using dilithium to buy extra chrons (or cashing in some mailed ones) and doesn't want to waste dilithium/chrons unnecessarily. I'm neither in that time zone nor someone who plays Galaxies for rank but Australian's are disadvantaged in Events. Unfortunately, the underlying problem could only be solved by having separate Events.

    Worldwide games typically allow players to, in effect, choose a timezone when they join so that they are only playing with (and against) players from a comparable time zone. In theory, DB could run 2 identical events with different start and end times and let people choose which one worked better for them. But they'd only do it if they thought there was enough demand for an alternative start time to justify the effort involved. And you would have to think about the impact on rewards. If only 10% of players were in one event compared to the other, should the top 1000 still get legendaries? Of course, if you made it % based you wouldn't have that problem. :-)

    DB - I don't know how many Australians play the game already but you might find it easier to get new Australian players if you did make some attempt to cater for different timezones. You don't need 24 different Events. Two would allow people to have at least one that was not in the middle of their night.
  • I could indeed, accept it as a reality, or I could air my opinion in the hopes that some changes are made to (hopefully) make things a little more equitable for myself and others in a similar situation.
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  • Data1001Data1001 ✭✭✭✭✭
    It matters if someone is thinking about using dilithium to buy extra chrons (or cashing in some mailed ones) and doesn't want to waste dilithium/chrons unnecessarily. I'm neither in that time zone nor someone who plays Galaxies for rank but Australian's are disadvantaged in Events. Unfortunately, the underlying problem could only be solved by having separate Events.

    Worldwide games typically allow players to, in effect, choose a timezone when they join so that they are only playing with (and against) players from a comparable time zone. In theory, DB could run 2 identical events with different start and end times and let people choose which one worked better for them. But they'd only do it if they thought there was enough demand for an alternative start time to justify the effort involved. And you would have to think about the impact on rewards. If only 10% of players were in one event compared to the other, should the top 1000 still get legendaries? Of course, if you made it % based you wouldn't have that problem. :-)

    DB - I don't know how many Australians play the game already but you might find it easier to get new Australian players if you did make some attempt to cater for different timezones. You don't need 24 different Events. Two would allow people to have at least one that was not in the middle of their night.

    I think this is a great suggestion, and a very welcome addition to this discussion. I would guess the idea has been bandied about at DB HQ, but it never hurts to put it out there... especially now that the company is looking to expand their player base.


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
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