Game Connection Down.

[RR] Boldly Jaxed

Shan wrote: »

They are not a home user ISP only but I understand where you are coming from, like I said I am bringing it up to our Ops Team.

I seem to be stuck on the communicating with starfleet screen, however I try to reach the game, I really would like to share our give squadlead to somebody else in my squad, so they won't be affected by this issue as well.

Btw thank you for looking into it.

Aldude

I would just like to get in to recall my voyage... I think it might be a goner

Stygian

Major issues here in the UK.

Aggamemnon

No connection for at least 1 hour 15 minutes here in Germany.

NS111111

Not working on any platform in the UK. Disappointing.

guest_760167421440000

In the UK also, can't get in through 4G or WiFi. This is going to put us at a distinct disadvantage now

[10F] Beltalowda Bandit

Yep this **tsk tsk** balls

Sixsmith

I'm in, but I'm only getting this...

Counsellor Seather

@Shan I am in the UK, not been able to get in for over an hour, Ive switched on my VPN and it thinks I am in the East Coast USA and I am in. Does this help the Devs at all?

/SSR/ Tichy

Ultra-slow from germany too. Tried it w/o WLAN but that only gives me "item already busy" errors when I try to launch a shuttle

·§ë· For the Many

In Québec it's very slow too. An hour in and


Not allowing voyage recall either. Eep.

koba

Cant Log into game. Im unable to start this event, so all week of preparations for this event was a waste of time. If something miraculous doesnt happen, I would be unable to hit the top rewards.

Hunter247

Ok DB whose idea was it to apply the random number generator to login attempts?

Múspell[BAD]

Same problem in Norway, not available on any platform. Really disappointing and maybe the last drop for me to stop playing.

[10F] Beltalowda Bandit

Can we get an acknowlegment? If it is a technical issue somewhere I'll understand but for God's sake fix it!

[10F] Beltalowda Bandit

Lot of Europeans in my fleet having the same issue

Mr. Lincoln

Not having any luck on either wifi or 4G here in Australia
Multiple platforms

Edit: I am able to access the game through the LA server for iampicard

Shan

guest_948045696634881 wrote: »

@Shan I am in the UK, not been able to get in for over an hour, Ive switched on my VPN and it thinks I am in the East Coast USA and I am in. Does this help the Devs at all?

I will let them know!

Sargantilla

Ironagedave wrote: »

The game was working fine just before event start then 5pm hit and nothing works so something has been knocked out by the event start

Same in Spain, more than an hour trying to enter the event...

Shan

[H31] The Braavosi Bandit wrote: »

Can we get an acknowlegment? If it is a technical issue somewhere I'll understand but for God's sake fix it!

No technical issue on our end, otherwise we would have of course made an announcement and worked on it.

We are looking though, to see if there is anything we could do.

[Mirror] Seven of 31

Switzerland here. Worked just fine the whole time.

Aldude

@Shan in terms of my voyage which has undoubtedly failed, should I just submit a ticket when I can log back in?

[RR] Boldly Jaxed

My European fleetmates who were already logged in for 2 hours have no issue, and "bragging" about their rank, I would like to join them.
Hope that the issue will be found quickly

guest_1053078498614279

I'm unable to login also, I'm in Italy on 3g/h+ running Android

Marric

I'm unable to login, Poland, Android

[RR] Boldly Jaxed

Just got in, but opening 1 mission takes like a minute...
At least I could share, so my squad can move on

Jassada

I was initially unable to log in. Am now in, but opening shuttle missions is super-slow. (I'm also in Europe.)

Cranky {SunCoast}

Everything works perfectly except for stt, but it's not an issue on your end? Hmm. Unable to log in at all in UK whether on 4g or High speed broadband.

Hunter247

Cranky {SunCoast} wrote: »

Everything works perfectly except for stt, but it's not an issue on your end? Hmm. Unable to log in at all in UK whether on 4g or High speed broadband.

Same here. At this point I have no chance of finishing top 1000 so will stop at the mega legendary. Saves me buying the 8.99 threshold super rare so there is that.

Shan

Cranky {SunCoast} wrote: »

Everything works perfectly except for stt, but it's not an issue on your end? Hmm. Unable to log in at all in UK whether on 4g or High speed broadband.

Indeed, it can happen. Not all services go through the same internet routes, it will affect some services more than others.

It appears that a long haul fiber cut is creating worldwide issues and this impacts the access to our game from some of you.