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Game Connection Down.

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  • Hunter247 wrote: »
    Everything works perfectly except for stt, but it's not an issue on your end? Hmm. Unable to log in at all in UK whether on 4g or High speed broadband.

    Same here. At this point I have no chance of finishing top 1000 so will stop at the mega legendary. Saves me buying the 8.99 threshold super rare so there is that.

    Indeed, I spent money to ensure a good rank this week as a want the legendary, that's looking unlikely now. Might be the end of this game for me..
  • Hunter247Hunter247 ✭✭✭✭
    Shan wrote: »
    Everything works perfectly except for stt, but it's not an issue on your end? Hmm. Unable to log in at all in UK whether on 4g or High speed broadband.

    Indeed, it can happen. Not all services go through the same internet routes, it will affect some services more than others.

    It appears that a long haul fiber cut is creating worldwide issues and this impacts the access to our game from some of you.

    I agree it can happen but any reliable service provider would have alternative routing paths hat could be used. If a single link goes down it would use an alternative route to bypass the failed link.

    The modern internet is too large and important to have a single point of failure.
  • Shan thank you for the giving the reason why. Do we have any idea when things will be back up?
  • In London; my speed within reasonable limits of that advertised (38 Mbps) ... "Hailing Starfleet" at each keypress ... it is slightly speeding up now ... ce6i7589qom1.jpg
  • I'm able to login using a vpn (proton)
  • ShanShan ✭✭✭✭✭
    I wish I had more information y'all - I do.
    If it was an issue on our end it would make things easier as we would have a way to fix it.

    I can share this with you: https://www.reddit.com/r/networking/comments/a9z6tb/centurylink_outage_west_coast/

    Whatever is going on it does not look simple at all and it is affecting multiple regions and services.

  • and there it went AGAIN ...
  • Cranky (SC) Cranky (SC) ✭✭✭✭✭
    Shan wrote: »
    I wish I had more information y'all - I do.
    If it was an issue on our end it would make things easier as we would have a way to fix it.

    I can share this with you: https://www.reddit.com/r/networking/comments/a9z6tb/centurylink_outage_west_coast/

    Whatever is going on it does not look simple at all and it is affecting multiple regions and services.

    So it’s still DBs responsibility, as they could choose a commercial internet provider that has backup links. Or, have a backup provider in case CenturyLink fails.

  • Mr. LincolnMr. Lincoln ✭✭✭✭✭
    I am able to get in, shuttles are extremeley slow but all other aspects of the game are working as expected. Please explain?
  • I am in now but it is still slow, hope DB has a fair solution in the end.
  • jestergeniejestergenie ✭✭✭
    edited December 2018
    Shan wrote: »
    I wish I had more information y'all - I do.
    If it was an issue on our end it would make things easier as we would have a way to fix it.

    I can share this with you: https://www.reddit.com/r/networking/comments/a9z6tb/centurylink_outage_west_coast/

    Whatever is going on it does not look simple at all and it is affecting multiple regions and services.

    I find this outage funny, I really do. :p Maybe some bad RNG karma for you, don't you think? ;) All other services work perfectly well for me. Only STT is affected. This is hilarious. :p
  • Hunter247Hunter247 ✭✭✭✭
    I am in now but it is still slow, hope DB has a fair solution in the end.

    Hi, you must be new here!
  • Hunter247Hunter247 ✭✭✭✭
    Shan wrote: »
    I wish I had more information y'all - I do.
    If it was an issue on our end it would make things easier as we would have a way to fix it.

    I can share this with you: https://www.reddit.com/r/networking/comments/a9z6tb/centurylink_outage_west_coast/

    Whatever is going on it does not look simple at all and it is affecting multiple regions and services.

    So it’s still DBs responsibility, as they could choose a commercial internet provider that has backup links. Or, have a backup provider in case CenturyLink fails.

    I would agree. If you core business relies on the internet you should ensure there is redundancy in your internet service provision.

    If it is the equivalent of "some dude in a van" you have to take the hit when the bit of wet string he uses to pass data breaks.
  • ShanShan ✭✭✭✭✭
    For those of you affected, can you tell me if you are able to reach this url:
    https://games.disruptorbeam.com/
  • Shan wrote: »
    For those of you affected, can you tell me if you are able to reach this url:

    Yes, it is slow but it works
  • Shan wrote: »
    For those of you affected, can you tell me if you are able to reach this url:
    https://games.disruptorbeam.com/

    yes
  • Hunter247Hunter247 ✭✭✭✭
    Shan wrote: »
    For those of you affected, can you tell me if you are able to reach this url:
    https://games.disruptorbeam.com/

    Yes I was able to connect. It was fairly slow to fully load but came back ok
  • HaBlackHaBlack ✭✭✭✭✭
    Shan wrote: »
    I wish I had more information y'all - I do.
    If it was an issue on our end it would make things easier as we would have a way to fix it.

    I can share this with you: https://www.reddit.com/r/networking/comments/a9z6tb/centurylink_outage_west_coast/

    Whatever is going on it does not look simple at all and it is affecting multiple regions and services.

    So if I am reading this ok, one of Level 3 cables from CenturyLink in New Orleans is down and that is causing all kind of issues for lots of regions and companies which uses something in that region. This also affect interconnection with some parts of Europe and Australia towards New Orleans. Downdetector shows that even some other ISPs also have problems in that same region.

    This kind of problem is NOT DB reponsibility or fault. Even if DB have SLA agreement with their provider.

    BUT, what IS DB reponsibility is the fact that certain percentage of players is at huge disadvantage comparing to players which were not affected. After some analysis of how big disadvantage was (and it was big for some of us), that could resolved later by some means.
    Shan wrote: »
    For those of you affected, can you tell me if you are able to reach this url:
    https://games.disruptorbeam.com/

    This link is opening extremely slow for me for example.

    PlayingSince: 2016-09-16Can we get some more characters from TAS?We finally have Caitians in the game!Character wishlist:
    • Lieutenant M'Ress - got her
    • Amanda Rogers - got her
    • Admiral S'rrel from Star Trek IV: The Voyage Home - not in the game yet
    • Agmar - not in the game yet
    • M'yra - not in the game yet
  • Yes, it took a long time, but it worked. Opening shuttle missions is still painfully slow.
  • I was able to connect, when I tried an hour ago, to reach the forum to report, it took a lot longer
  • Shan wrote: »
    For those of you affected, can you tell me if you are able to reach this url:

    Able to reach, yeah but it is quite slow though.
  • Same error as some months ago. Game not loading on wifi but works on mobile net.
  • Mr. LincolnMr. Lincoln ✭✭✭✭✭
    Shan wrote: »
    For those of you affected, can you tell me if you are able to reach this url:
    https://games.disruptorbeam.com/

    Able to connect from Australia but a little slow.
  • Exactly, maybe not DBs fault but it is DBs responsibility.
    Shan wrote: »
    For those of you affected, can you tell me if you are able to reach this url:
    https://games.disruptorbeam.com/

    Yes, loaded perfectly. The game is still a no go.
  • Yes albeit slowly, still no game.
  • Shan wrote: »
    For those of you affected, can you tell me if you are able to reach this url:
    https://games.disruptorbeam.com/

    Yes. But slow.
  • Hunter247 wrote: »
    I am in now but it is still slow, hope DB has a fair solution in the end.

    Hi, you must be new here!

    No, playing since over 2 years, but I am always positive and full of hope, lol :smiley:
  • AldudeAldude ✭✭✭✭✭
    Same - URL works with no problems, but game still stuck at loading screen
    Fleet Admiral of NCC UK Midlands."Leave any bigotry in your quarters. There's no room for it on the bridge." - J.T. Kirk, 2266


  • No, playing since over 2 years, but I am always positive and full of hope, lol :smiley:

    Same here
  • JeanLucKirkJeanLucKirk ✭✭✭✭✭
    Shan wrote: »
    For those of you affected, can you tell me if you are able to reach this url:
    https://games.disruptorbeam.com/

    Yes
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