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  • ShanShan ✭✭✭✭✭
    I'd like to create a thread. My account is several months old. However, I do not see where I can find my rank. Apparently, I need to be rank 2 in order to start a thread. I'd appreciate it if someone could tell me what I need to do to get to rank 2. Thank you.

    It is explained in your profile :)
    I now gave you a badge with enough point to reach rank 2 - make sure to completely log out and log back in and you should be all set.
  • game down this morning via facebook, it just sits there and does nothing
  • ShanShan ✭✭✭✭✭
    game down this morning via facebook, it just sits there and does nothing

    The game is not down, on Facebook or anywhere.
    It might be a connectivity issue or a FB issue in your area.
  • edited July 2018
    I am not able to send a ticket in timelines. I am using a separate email for time elines . If you could fix that , please do.
  • ShanShan ✭✭✭✭✭
    edited July 2018
    I am not able to send a ticket in timelines. I am using a separate email for time elines . If you could fix that , please do.

    We would need more information first.
    If you are unable to send in a ticket from within the game please note that you can also send a ticket via the support portal at sttsupport.disruptorbeam.com or via email sttsupport[at]disruptorbeam[dot].com
  • what is going on with fleet chorno's. YOu are supposed to get chrono's for depositing starbase components. I deposit 700 ever day but the past couple of weeks none of us are seing fleet chrono's and all of us are depositing 700 starbase components each day, so what gives did the last update break those?
  • Data1001Data1001 ✭✭✭✭✭
    what is going on with fleet chorno's. YOu are supposed to get chrono's for depositing starbase components. I deposit 700 ever day but the past couple of weeks none of us are seing fleet chrono's and all of us are depositing 700 starbase components each day, so what gives did the last update break those?

    Well, dumb question here, but I gotta ask — are all your donations combined enough to earn the chronitons? To get the final chron reward, it takes 22,000 total starbase component donations amongst your fleet, since every 20 donations equals one "point" towards each of the 3 tiers of chron rewards.


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • Problems with my DBID on the forum

    I've unwittingly joined the forum with a different email from the one my timelines account is registered to and have been assigned a new DBID for the forum. Under my user details, I have no way to change my DBID so it matches my game ID.

    Any way to do this?
  • ShanShan ✭✭✭✭✭
    Bluebeard wrote: »
    Problems with my DBID on the forum

    I've unwittingly joined the forum with a different email from the one my timelines account is registered to and have been assigned a new DBID for the forum. Under my user details, I have no way to change my DBID so it matches my game ID.

    Any way to do this?

    Unfortunately, no.
    You can access the forums with your game credentials, and I can remove this account. Let me know if you would like me to do that.
  • Hello, is there an issue with the Rejoin the Collective pack? I used 6500 dilithium to buy it 10 times and only received purple crew. I'm concerned following the 4th July pack shenanigans as this Borg pack also states there are 6 themed crew yet 9 are listed. Which is true? Are the legendary crew actually in the pack at all? From my 10*10 pulls I received 4x Drone Seven of Nine, 4x Assimilated Tuvok and 2x Icheb. Please check the pool to make sure the legendary characters are in there. I don't think it's reasonable to purchase 10 packs with a 1.27% chance to receive legendary crew yet receive none at all, surely I should have received at least 1 gold Borg crew from the list? Thanks for your assistance.
  • ShanShan ✭✭✭✭✭
    Hello, is there an issue with the Rejoin the Collective pack? I used 6500 dilithium to buy it 10 times and only received purple crew. I'm concerned following the 4th July pack shenanigans as this Borg pack also states there are 6 themed crew yet 9 are listed. Which is true? Are the legendary crew actually in the pack at all? From my 10*10 pulls I received 4x Drone Seven of Nine, 4x Assimilated Tuvok and 2x Icheb. Please check the pool to make sure the legendary characters are in there. I don't think it's reasonable to purchase 10 packs with a 1.27% chance to receive legendary crew yet receive none at all, surely I should have received at least 1 gold Borg crew from the list? Thanks for your assistance.

    There are 9 crew shown on the pack art and 9 crew listed in the info text.
    With a 10-pack you are guaranteed at least one those 9 crew, legendary are rare but they do drop. There is a thread in The Bridge where other players have confirmed receiving legendary crew.
    https://forum.disruptorbeam.com/stt/discussion/6240/locutus-in-borg-pack
  • Shan wrote:
    "Unfortunately, no.
    You can access the forums with your game credentials, and I can remove this account. Let me know if you would like me to do that.

    That's really annoying because I no longer have the password for the email account that my game is signed into, so I can never verify the account. (long story short, password is gone due to a house fire).

    Is there no way to merge to two accounts into one?
  • ShanShan ✭✭✭✭✭
    Bluebeard wrote: »
    Shan wrote:
    "Unfortunately, no.
    You can access the forums with your game credentials, and I can remove this account. Let me know if you would like me to do that.

    That's really annoying because I no longer have the password for the email account that my game is signed into, so I can never verify the account. (long story short, password is gone due to a house fire).

    Is there no way to merge to two accounts into one?

    There is no way to merge, no.
    Depending on your email provider you should be able to reset your password for that email address.
    If that is not the case, Support can assist you to change the email address on your game account, you would lose this particular forum account though.

    Please submit a ticket, explain the situation and they will assist you.
  • When I try to edit our fleet post, I get this error message:

    You do not have permission to post in this category

    How can I edit my post?
  • I'm having a problem with Episode 8 Mission 3. When I click on the flashing Idrin icon it flashes and then it does nothing so I cannot progress through the mission. I created a ticket but it has been a few days with no update. I did try uninstalling the game and reinstalling it (that was suggested to me) but it did not work. Any help would be greatly appreciated, thanks.

    If it matters, I am playing on an iPhone 5s with the latest versions of the game and iOS.
  • ShanShan ✭✭✭✭✭
    When I try to edit our fleet post, I get this error message:

    You do not have permission to post in this category

    How can I edit my post?

    You should now be able to!
  • ShanShan ✭✭✭✭✭
    Bryan6778 wrote: »
    I'm having a problem with Episode 8 Mission 3. When I click on the flashing Idrin icon it flashes and then it does nothing so I cannot progress through the mission. I created a ticket but it has been a few days with no update. I did try uninstalling the game and reinstalling it (that was suggested to me) but it did not work. Any help would be greatly appreciated, thanks.

    If it matters, I am playing on an iPhone 5s with the latest versions of the game and iOS.

    We do not have a solution for this yet unfortunately. I will bring it up again, and I am sorry you are in this predicament.
  • edited July 2018
    I'm trying to purchase the 10 packs as part of the "staff your ship" promotion, but i can't purchase anything. I keep getting the tribbles in the system error. I have purchased before, but now i can't.
  • ShanShan ✭✭✭✭✭
    I'm trying to purchase the 10 packs as part of the "staff your ship" promotion, but i can't purchase anything. I keep getting the tribbles in the system error. I have purchased before, but now i can't.

    Please contact our Support Team first and foremost.
    What platform are you experiencing this on?
  • Not sure if this is even the place I need to be posting this but maybe someone can help or at least point me in the right direction.I normally play the game through Facebook Gameroom and I keep getting an error pop up saying

    An error occurred running the unity content on this page.See your browser's javascript console for more info.The error was:Uncaught RangeError:Array buffer allocation failed


    Any help would be appreciated.Thanks!
    "We're Starfleet officers.Weird is part of the job."
    -Janeway, to Kim (VOY: "Deadlock")
  • My items are disappearing. Had HUNDREDs of 0* casing and text books yesterday after heavy farming in prep for a galaxy event. Today, logged in and both are set to zero. I didn’t use the replicator at all, and haven’t leveled a character beyond the daily minimums since the last event
  • ShanShan ✭✭✭✭✭
    Not sure if this is even the place I need to be posting this but maybe someone can help or at least point me in the right direction.I normally play the game through Facebook Gameroom and I keep getting an error pop up saying

    An error occurred running the unity content on this page.See your browser's javascript console for more info.The error was:Uncaught RangeError:Array buffer allocation failed


    Any help would be appreciated.Thanks!

    Try removing Gameroom and installing it again?
    Has anything changed on your computer?
  • ShanShan ✭✭✭✭✭
    My items are disappearing. Had HUNDREDs of 0* casing and text books yesterday after heavy farming in prep for a galaxy event. Today, logged in and both are set to zero. I didn’t use the replicator at all, and haven’t leveled a character beyond the daily minimums since the last event

    That seems very odd.
    Was your inventory full?
    In any case please contact Support. Thank you!
  • Shan wrote: »
    My items are disappearing. Had HUNDREDs of 0* casing and text books yesterday after heavy farming in prep for a galaxy event. Today, logged in and both are set to zero. I didn’t use the replicator at all, and haven’t leveled a character beyond the daily minimums since the last event

    That seems very odd.
    Was your inventory full?
    In any case please contact Support. Thank you!

    Appears it was, so the real bug is that a full inventory gives no warning, no notification, just starts wiping out useful items.
  • Shan wrote: »
    Not sure if this is even the place I need to be posting this but maybe someone can help or at least point me in the right direction.I normally play the game through Facebook Gameroom and I keep getting an error pop up saying

    An error occurred running the unity content on this page.See your browser's javascript console for more info.The error was:Uncaught RangeError:Array buffer allocation failed


    Any help would be appreciated.Thanks!

    Try removing Gameroom and installing it again?
    Has anything changed on your computer?

    "We're Starfleet officers.Weird is part of the job."
    -Janeway, to Kim (VOY: "Deadlock")
  • OOPS sorry it posted before I wrote my response.I removed then reinstalled Gameroom but the error is still coming up.Nothing else has changed
    "We're Starfleet officers.Weird is part of the job."
    -Janeway, to Kim (VOY: "Deadlock")
  • ShanShan ✭✭✭✭✭
    OOPS sorry it posted before I wrote my response.I removed then reinstalled Gameroom but the error is still coming up.Nothing else has changed

    Are you able to play via your browser at least?
    Make sure to let Support know, they might not have a solution but at least we will be able to take note of your details regarding this issue.
  • Shan wrote: »
    OOPS sorry it posted before I wrote my response.I removed then reinstalled Gameroom but the error is still coming up.Nothing else has changed

    Are you able to play via your browser at least?
    Make sure to let Support know, they might not have a solution but at least we will be able to take note of your details regarding this issue.

    After closing Gameroom then logging back in a couple of times I can usually get in but it is definitely exasperating
    "We're Starfleet officers.Weird is part of the job."
    -Janeway, to Kim (VOY: "Deadlock")
  • Shan,

    Any update to my issue with Episode 8 Mission 3, thanks?
  • ShanShan ✭✭✭✭✭
    Bryan6778 wrote: »
    Shan,

    Any update to my issue with Episode 8 Mission 3, thanks?

    Unfortunately, no - it might be awhile before a fix is found.
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