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  • DavideBooksDavideBooks ✭✭✭✭✭
    I’d like to ask: what is the sense behind the sort order of ships? And inventory? And default sort for crew? And factions? I can see some patterns that mostly explain what is going on programmatically but I can’t reason why anyone would choose those patterns. It’s not really a series of questions as much as a plea to actually try playing the game you’re building and think about what users are trying to do. Am I trying to level up a ship? That’s not something I can intentionally do at will. I’m trying to find my ranked up 4* ships and compare them to pick one to use for a battle. Am I trying to max out my rating with a faction (almost pointless), or am I farming for unique items to level upmy crew? Where is section 31 today? C’mon.

    Inventory and ships make no sense. Don't try; you'll go mad. (In fact, I just run under the assumption that whoever programmed ship order may have been recovering from a party weekend at the time.)

    Factions are ordered, I believe, based on whichever you honor first being farthest from the start. IF you have no transmissions from a faction, that faction will jump to the end with multiple no-transmission factions sorting themselves into order based on when you get them honored.

    Default sort for crew prioritizes crew based on crew rarity and how many items can be equipped at the moment; however, if you mark a crew as favorite, it will put them at the head of the line.

    Good luck.
  • ShanShan ✭✭✭✭✭
    Shan
    Sorry if this sounds stupid, but I have no idea how to start a thread. I have been on here for quite some time now so that is not the issue. I did try to read through this thread before asking, but all I saw was to log out & back in.
    I just don't know where to go & how to do it. I see you've said to sign out & back in, but I still do not see a "button" to click on to start a thread.
    Could you please give an easy step by step explanation for dummies (me) on how to start a thread please???
    Do I go to my profile page?
    Do I go to the side panel where the categories & choices are listed?
    What do I click on?
    Where do I go & what exactly do I do???
    Sorry, just really confused.
    Thanks so much Shan!!! You're the best!

    In any category or discussion, at the top, on the right, under your name, you should see this:

    nvhobl9syjkk.png
  • [GSA] bSeRk[GSA] bSeRk ✭✭✭
    edited April 2019
    I'm a member here for a year now and still can't post URLs or create threads. How to change that please?

    I'm using a brand new phone and just logged in with this device for the first time so I don't need to log out again I presume?
    Level 84
    65 x 5* immortal
  • ShanShan ✭✭✭✭✭
    bSeRk wrote: »
    I'm a member here for a year now and still can't post URLs or create threads. How to change that please?

    I'm using a brand new phone and just logged in with this device for the first time so I don't need to log out again I presume?

    Hi!
    You needed more points to reach rank 2 and that could have been achieved by choosing an avatar for yourself and participating in discussions :)

    You are now rank 2 so please log out and log back in and you will be able to create your own threads!
  • Shouldn't the Voyager crew from the Killing Game have the Prisoner trait?
  • Shan wrote: »
    bSeRk wrote: »
    I'm a member here for a year now and still can't post URLs or create threads. How to change that please?

    I'm using a brand new phone and just logged in with this device for the first time so I don't need to log out again I presume?

    Hi!
    You needed more points to reach rank 2 and that could have been achieved by choosing an avatar for yourself and participating in discussions :)

    You are now rank 2 so please log out and log back in and you will be able to create your own threads!

    It is working now thanks. I thank that was the problem.
    Level 84
    65 x 5* immortal
  • Hi has something happened to kindle store version? My game says I need update 7.1.1 however I cannot find timelines in the kindle store anymore.
  • ShanShan ✭✭✭✭✭
    Hi has something happened to kindle store version? My game says I need update 7.1.1 however I cannot find timelines in the kindle store anymore.

    Not that I am aware of, I just checked amazon.com and I can see version 7.1.1 available.
    Let us know if you continue to have an issue to upgrade, thank you!
  • Shan wrote: »
    Hi has something happened to kindle store version? My game says I need update 7.1.1 however I cannot find timelines in the kindle store anymore.

    Not that I am aware of, I just checked amazon.com and I can see version 7.1.1 available.
    Let us know if you continue to have an issue to upgrade, thank you!

    I click on link to update and it sends me to a random kindle page. When I search in store I cant see the game.
  • Hi, this is my first time on the site, so I may not be doing this right, but I havent been able to get into my game for about 2.5 days now. i keep getting an error message when i try to log in saying "Game Unavailable- unusually high load or server is down for maintenance"
  • ShanShan ✭✭✭✭✭
    edited April 2019
    Hi, this is my first time on the site, so I may not be doing this right, but I havent been able to get into my game for about 2.5 days now. i keep getting an error message when i try to log in saying "Game Unavailable- unusually high load or server is down for maintenance"

    Hi and welcome!
    I am sorry you are encountering this issue.
    What device are you using and where are you located?

    In any case you should submit a ticket via https://sttsupport.disruptorbeam.com
  • for some reason that site isnt opening for me when I enter it. I have an Iphone 6 and the app's been working fine for a long time. located in Los Angeles
  • ShanShan ✭✭✭✭✭
    for some reason that site isnt opening for me when I enter it. I have an Iphone 6 and the app's been working fine for a long time. located in Los Angeles

    Well it would work better if I didn't mess up the url I bet, my apologies: https://sttsupport.disruptorbeam.com
  • Greetings!
    I switched phone from HTC U11 to HTC U12+ and the game feels very sluggish and laggy, is there anything i can do about that?
  • ShanShan ✭✭✭✭✭
    MD1032 wrote: »
    Greetings!
    I switched phone from HTC U11 to HTC U12+ and the game feels very sluggish and laggy, is there anything i can do about that?

    Hi,

    Congrats on the new phone, I am sorry that the game feels sluggish though.
    Is that still an issue for you? On the first run after a new install it can be a bit sluggish.
  • Shan wrote: »
    MD1032 wrote: »
    Greetings!
    I switched phone from HTC U11 to HTC U12+ and the game feels very sluggish and laggy, is there anything i can do about that?

    Hi,

    Congrats on the new phone, I am sorry that the game feels sluggish though.
    Is that still an issue for you? On the first run after a new install it can be a bit sluggish.

    Hi, unfortunately the issues still exist (lagging and sluggish).
    Also the GUI sometimes gets garbled (eg crew list).
    One more issue i have is that i don't have any ads (the ad button is not visible at all) at HTC U12+ but i can see them at Nvidia Shield K1 tablet.
  • ShanShan ✭✭✭✭✭
    MD1032 wrote: »
    Shan wrote: »
    MD1032 wrote: »
    Greetings!
    I switched phone from HTC U11 to HTC U12+ and the game feels very sluggish and laggy, is there anything i can do about that?

    Hi,

    Congrats on the new phone, I am sorry that the game feels sluggish though.
    Is that still an issue for you? On the first run after a new install it can be a bit sluggish.

    Hi, unfortunately the issues still exist (lagging and sluggish).
    Also the GUI sometimes gets garbled (eg crew list).
    One more issue i have is that i don't have any ads (the ad button is not visible at all) at HTC U12+ but i can see them at Nvidia Shield K1 tablet.

    You could try reinstalling the game on the HTC u12+ and see if that helps.
    Regarding the ads disappearing we are aware this happens and are still looking into what could cause the issue.
  • I play on both iOS and through Facebook. I constantly get Java errors through the Facebook one and have to reload. I have installed the latest version of Java and my browser. Any other tips to make it run more stable?
  • ShanShan ✭✭✭✭✭
    mcnuttsc wrote: »
    I play on both iOS and through Facebook. I constantly get Java errors through the Facebook one and have to reload. I have installed the latest version of Java and my browser. Any other tips to make it run more stable?

    Hi and welcome!
    I am sorry you are encountering this issue, there is nothing more you can do at this time.
    We are still looking into it and we hope to have a potential solution soon.
  • In game chat - beyond frustrated with it

    Whenever I log in I am faced with blank chat apart from in UC. I have no idea what anyone in my fleet may have said and it means that we never get a proper sense of belonging or coherence as a unit. Yes there are chat apps outside the game that can be used but not everyone can be bothered to use them. Other games manage to have a working chat function so please can this be fixed sooner rather than later. Please fix this before adding any more new features. Thanks
  • Shan wrote: »
    mcnuttsc wrote: »
    I play on both iOS and through Facebook. I constantly get Java errors through the Facebook one and have to reload. I have installed the latest version of Java and my browser. Any other tips to make it run more stable?

    Hi and welcome!
    I am sorry you are encountering this issue, there is nothing more you can do at this time.
    We are still looking into it and we hope to have a potential solution soon.

    Thank you for the response. I look forward to a resolution!
  • So my brother spent the entire month of April looking forward to receiving Pugilist Q as a daily reward, only to discover that one day before he would have received it (April 30), that option had disappeared. I get that you change them out at the end of the month, but could you at least not show things you can't receive? It really hurt him, and I offered to make a complaint for him. if you could please just send him a 1 star Pugilist Q, I would be very thankful. His gamer tag is FourthJourney71, and his avatar is Phoenix Cochrane. If not, I fully understand, but could you at least not show things you cannot get on Daily Rewards? Thank you for your time, and I hope someone can help with this.
    Sincerely,
    Captain Not-A-Borg
  • ShanShan ✭✭✭✭✭
    So my brother spent the entire month of April looking forward to receiving Pugilist Q as a daily reward, only to discover that one day before he would have received it (April 30), that option had disappeared. I get that you change them out at the end of the month, but could you at least not show things you can't receive? It really hurt him, and I offered to make a complaint for him. if you could please just send him a 1 star Pugilist Q, I would be very thankful. His gamer tag is FourthJourney71, and his avatar is Phoenix Cochrane. If not, I fully understand, but could you at least not show things you cannot get on Daily Rewards? Thank you for your time, and I hope someone can help with this.
    Sincerely,
    Captain Not-A-Borg

    I am sorry this happened. To receive all the Daily Rewards there needs to be a login every day of the month. This was not the case for your brother unfortunately as he missed several days. He might not be aware of when a new day starts in the game (5am UTC) as this is not surfaced very well, at least not in the Daily Rewards screen.

    I cannot promise that we will be able to change this but I will make the suggestion.
  • Where is the thread where we complain about missing traits for crew and ships? It must already exist.

    My personal most annoying:
    Tuxedo Nog not a veteran -- literally lost a limb in a war
    Borg Cube not ruthless -- who is not without pity if not the Borg?
  • Shan wrote: »
    So my brother spent the entire month of April looking forward to receiving Pugilist Q as a daily reward, only to discover that one day before he would have received it (April 30), that option had disappeared. I get that you change them out at the end of the month, but could you at least not show things you can't receive? It really hurt him, and I offered to make a complaint for him. if you could please just send him a 1 star Pugilist Q, I would be very thankful. His gamer tag is FourthJourney71, and his avatar is Phoenix Cochrane. If not, I fully understand, but could you at least not show things you cannot get on Daily Rewards? Thank you for your time, and I hope someone can help with this.
    Sincerely,
    Captain Not-A-Borg

    I am sorry this happened. To receive all the Daily Rewards there needs to be a login every day of the month. This was not the case for your brother unfortunately as he missed several days. He might not be aware of when a new day starts in the game (5am UTC) as this is not surfaced very well, at least not in the Daily Rewards screen.

    I cannot promise that we will be able to change this but I will make the suggestion.

    Thank you for that clarification, and for spending time to look at my problem. I can very much appreciate the help. Thanks!
    Sincerely
    Captain not-a-borg
  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    Where is the thread where we complain about missing traits for crew and ships? It must already exist.

    My personal most annoying:
    Tuxedo Nog not a veteran -- literally lost a limb in a war
    Borg Cube not ruthless -- who is not without pity if not the Borg?

    https://forum.disruptorbeam.com/stt/discussion/10931/trait-audit-thread-new/p1
  • Well, now I have another problem. So, every time I try to log on, it spends a good 7 minutes or so trying to load, and when it (usually) does, anytime I try to access shuttle missions, it crashes. Please help?
  • ShanShan ✭✭✭✭✭
    Well, now I have another problem. So, every time I try to log on, it spends a good 7 minutes or so trying to load, and when it (usually) does, anytime I try to access shuttle missions, it crashes. Please help?

    What platform/device are you playing on?
    Could it be that you do not have much free space on your device?

    Is your account registered with an email address and password?
  • recently, i have a really odd bug here. entering forum as anon, finding a spot where i want to add comment to, realiting i need to sign in, do my regular user/pwd and finding myself as guest_90912031234123123)(not a real number).
    so i get back, to top of the forum, signin again, and am still the same guest
  • ShanShan ✭✭✭✭✭
    recently, i have a really odd bug here. entering forum as anon, finding a spot where i want to add comment to, realiting i need to sign in, do my regular user/pwd and finding myself as guest_90912031234123123)(not a real number).
    so i get back, to top of the forum, signin again, and am still the same guest

    I see another forum account for you with a different email address.
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