There are many cogs involved, and not all on our end.
This is not how we want things to proceed, and while we do plan ahead, there are things that are out of our control. This month has been particularly difficult and we hope for a smoother experience in the future, for all parties involved.
It seems like the new art process is causing more delays than the old art process. I don't know if this new process was your decision or dictated by Paramount/some outside entity. But it feels like you need to extend your timeline to account for these delays.
I agree, however if the hold up is SNW Spock, then it could be out of WRG's hands. Paramount might demand SNW crew, but put time limits on when they can be released, and when WRG get to see pictures from which to produce the art.
If is frustrating that the event starts in 48 hours, and we don't even know the skill set of the recurring legendary.
Does this hold up include the Tuesday pack? Also why is the LTO for Age of Sail Picard only showing tiled delta shields? Usually a restart fixes display issues, but it's been that way since yesterday.
W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
Does this hold up include the Tuesday pack? Also why is the LTO for Age of Sail Picard only showing tiled delta shields? Usually a restart fixes display issues, but it's been that way since yesterday.
Good job on pressing that button that should've been pressed earlier and definitely did not need people pointing out that the pack is not up. Great job all around.
By the way, remember when you finally did the right thing and corrected all the curly apostrophes in crew names? But just maybe keep it consistent going forward and not re-introduce the issue? Meditative T'Pol has that curly apostrophe and does not come up when searching for T'Pol.
Nobody ever brought up the discussion of working well with 3rd party tools or supporting them in any way. We can't even bring that one up because you can't even keep your basic game running well for the players. It's beyond frustrating.
There are many cogs involved, and not all on our end.
This is not how we want things to proceed, and while we do plan ahead, there are things that are out of our control. This month has been particularly difficult and we hope for a smoother experience in the future, for all parties involved.
It seems like the new art process is causing more delays than the old art process. I don't know if this new process was your decision or dictated by Paramount/some outside entity. But it feels like you need to extend your timeline to account for these delays.
I agree, however if the hold up is SNW Spock, then it could be out of WRG's hands. Paramount might demand SNW crew, but put time limits on when they can be released, and when WRG get to see pictures from which to produce the art.
If is frustrating that the event starts in 48 hours, and we don't even know the skill set of the recurring legendary.
If the holdup is SNW Spock and it's based on Paramount rules, then I don't blame WRG for the rules, but I do blame them for not planning to accommodate the rules.
If Paramount doesn't want Spock released before x date, then don't plan an event to release Spock before x date. If Paramount requires Y days to approve the art, then be sure to give them the art more than Y +8 days in advance.
I don't blame WRG for external dependencies, but I blame them for not accounting for those dependencies.
I am sorry for all the difficulties and hiccups lately, as I said it has been a difficult month, and this might extend in parts to next month, but the goal is to get to a more stable place as soon as possible.
I appreciate the frustrations this can create, and I appreciate even more your patience and understanding
I am sorry for all the difficulties and hiccups lately, as I said it has been a difficult month, and this might extend in parts to next month, but the goal is to get to a more stable place as soon as possible.
I appreciate the frustrations this can create, and I appreciate even more your patience and understanding
No worries Shan.
There are a few who have patience, understanding and can put things in perspective.
Good luck with the tribbles and hope you can get back on track soon.
I think its difficult to express patience and understanding when we have no time table for a reduction in these types of issues.
It would be relieving to know when the game owners will be holding themselves accountable for these types of problems, which are particularly troubling as they have to do with the normal flow of content. Its not as though the weekly packs are a brand new thing. its also pretty sad when they leave up the picard offer with no fix to the art display, and they say they wont fix it. Thats really bizarre to me. Its like saying yeah our advertisement isnt advertising correctly and will probably negatively affect our salez but oh well.
Just makes it easier to tap the “x” instead of confirming purchases, imho.
Good job on pressing that button that should've been pressed earlier and definitely did not need people pointing out that the pack is not up. Great job all around.
By the way, remember when you finally did the right thing and corrected all the curly apostrophes in crew names? But just maybe keep it consistent going forward and not re-introduce the issue? Meditative T'Pol has that curly apostrophe and does not come up when searching for T'Pol.
Nobody ever brought up the discussion of working well with 3rd party tools or supporting them in any way. We can't even bring that one up because you can't even keep your basic game running well for the players. It's beyond frustrating.
She isn't down with the T'Pol's either. She did come up when I searched "Meditat".
Made 7 pulls- 1 Crusher, 1 Culber, 1 T'Pol, 2 Saru, and 2 Kira. Three good out of seven. I also got a couple extra beholds and got my last star on Rizzo. I counted 4 useful bundles of schematics too. Not bad.
W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
I am sorry for all the difficulties and hiccups lately, as I said it has been a difficult month, and this might extend in parts to next month, but the goal is to get to a more stable place as soon as possible.
I appreciate the frustrations this can create, and I appreciate even more your patience and understanding
I don’t think anyone blames Shan. I do think we’re all baffled as to why WRG is having these issues after seemingly getting past them enough to roll out the event hub. The number of issues lately is getting frustrating and I get the feeling that WRG has taken on more than it can handle, which means that WRG isn’t doing anything particularly well right now.
I am sorry for all the difficulties and hiccups lately, as I said it has been a difficult month, and this might extend in parts to next month, but the goal is to get to a more stable place as soon as possible.
I appreciate the frustrations this can create, and I appreciate even more your patience and understanding
I don’t think anyone blames Shan. I do think we’re all baffled as to why WRG is having these issues after seemingly getting past them enough to roll out the event hub. The number of issues lately is getting frustrating and I get the feeling that WRG has taken on more than it can handle, which means that WRG isn’t doing anything particularly well right now.
I cannot provide business details but I can tell you that you are not the only ones frustrated.
We are doing the best we can under current difficult circumstances, things will get better
We're working on event announcement as we had to make a change to the event and replace Lt. JG Picard with MacDougal.
The event will be announced as soon as possible, and the event packs will go live around that time as well.
That's fine, but can you double check the event to be sure that Picard's traits are correctly switched for MacDougal's? I seem to remember that being a problem the last time there was a switch in the event crew at the last minute.
W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
We're working on event announcement as we had to make a change to the event and replace Lt. JG Picard with MacDougal.
The event will be announced as soon as possible, and the event packs will go live around that time as well.
That's fine, but can you double check the event to be sure that Picard's traits are correctly switched for MacDougal's? I seem to remember that being a problem the last time there was a switch in the event crew at the last minute.
It's a Skirmish, traits don't matter for the bonus crew.
No, they don't for a Skirmish, but if Picard and MacDougall are actually just being swapped then her traits and his will need swapped, because I think she's in a Galaxy or Galaxy hybrid.
W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
No, they don't for a Skirmish, but if Picard and MacDougall are actually just being swapped then her traits and his will need swapped, because I think she's in a Galaxy or Galaxy hybrid.
No, Picard was meant to be the 4 star, so she will just be a in swap in replacement.
Anyway, I suspect most players will be using the Tam they already have from a week ago.
. Shan admin6:06PM
We're working on event announcement as we had to make a change to the event and replace Lt. JG Picard with MacDougal.
The event will be announced as soon as possible, and the event packs will go live around that time as well.
Hello Shran, sorry to say, but WRG in not acting up to speed. A lot of people invest a lot of money in this game, but it looks like WRG isn't interested in that, as long as they get their money. I, for one, am looking at if this is what I am wanting to go with. I am a admiral of our fleet, but get underwhelmed more and more. Where does WRG want to go? You will have to move soon, otherwise, sadly letting my fleet down, I will regard to get out of this game.
When the basic routine of weekly content, planned events and other things that are otherwise normal in the regular sequence of things become too much for the regular crew to handle, then its basicaally a big warning.
I think that either the regular game staff has been gutted, by people quitting, or workforce reduction, or they were simply moved to another more profitable game. Its probably not going to be long until we see another monthly subscription type offer to try and increase revenues, but it wont help, the fleet i used to be in when fleets were first introduced is now gone, and none of those players are here anymore. More people quitting everyday.
This new company has really missed the mark anyway. I wont say disruptor beam was holy saints, but it was better than this.
Comments
I agree, however if the hold up is SNW Spock, then it could be out of WRG's hands. Paramount might demand SNW crew, but put time limits on when they can be released, and when WRG get to see pictures from which to produce the art.
If is frustrating that the event starts in 48 hours, and we don't even know the skill set of the recurring legendary.
Might be safe to assume so
For the Picard Age of Sail pack, the image is indeed not showing but I do not believe it will be fixed.
However, I can share 'Infected Tryla Scott' stats
FE 1/5, Level 100, CMD 845 (248 - 550), DIP 204 (136 - 304), SEC 506 (205 - 437)
FE 5/5, Level 100, CMD 1235 (248 - 550), DIP 429 (136 - 304), SEC 934 (205 - 437)
"Keep Your Eyes Open"
- Boosts Accuracy by 6
- Initialize: 6s, Cooldown: 10s, Duration: 6s
- Equipment Bonus: Accuracy +400, Crit Bonus +205, Crit Rating +120, Evasion +300
Traits: Human, Federation, Starfleet, Prodigy, Resourceful, Desperate, Inspiring, Undercover Operative
Okay, then let's add Mr. Spuck too, played by Otto Waalkes, another German comedian.
And a video clip:
.
.
.
.
.
… yup, I can
By the way, remember when you finally did the right thing and corrected all the curly apostrophes in crew names? But just maybe keep it consistent going forward and not re-introduce the issue? Meditative T'Pol has that curly apostrophe and does not come up when searching for T'Pol.
Nobody ever brought up the discussion of working well with 3rd party tools or supporting them in any way. We can't even bring that one up because you can't even keep your basic game running well for the players. It's beyond frustrating.
If the holdup is SNW Spock and it's based on Paramount rules, then I don't blame WRG for the rules, but I do blame them for not planning to accommodate the rules.
If Paramount doesn't want Spock released before x date, then don't plan an event to release Spock before x date. If Paramount requires Y days to approve the art, then be sure to give them the art more than Y +8 days in advance.
I don't blame WRG for external dependencies, but I blame them for not accounting for those dependencies.
I appreciate the frustrations this can create, and I appreciate even more your patience and understanding
No worries Shan.
There are a few who have patience, understanding and can put things in perspective.
Good luck with the tribbles and hope you can get back on track soon.
I think its difficult to express patience and understanding when we have no time table for a reduction in these types of issues.
It would be relieving to know when the game owners will be holding themselves accountable for these types of problems, which are particularly troubling as they have to do with the normal flow of content. Its not as though the weekly packs are a brand new thing. its also pretty sad when they leave up the picard offer with no fix to the art display, and they say they wont fix it. Thats really bizarre to me. Its like saying yeah our advertisement isnt advertising correctly and will probably negatively affect our salez but oh well.
Just makes it easier to tap the “x” instead of confirming purchases, imho.
YMMV.
She isn't down with the T'Pol's either. She did come up when I searched "Meditat".
Made 7 pulls- 1 Crusher, 1 Culber, 1 T'Pol, 2 Saru, and 2 Kira. Three good out of seven. I also got a couple extra beholds and got my last star on Rizzo. I counted 4 useful bundles of schematics too. Not bad.
That was a great episode.
I don’t think anyone blames Shan. I do think we’re all baffled as to why WRG is having these issues after seemingly getting past them enough to roll out the event hub. The number of issues lately is getting frustrating and I get the feeling that WRG has taken on more than it can handle, which means that WRG isn’t doing anything particularly well right now.
I cannot provide business details but I can tell you that you are not the only ones frustrated.
We are doing the best we can under current difficult circumstances, things will get better
The event will be announced as soon as possible, and the event packs will go live around that time as well.
That's fine, but can you double check the event to be sure that Picard's traits are correctly switched for MacDougal's? I seem to remember that being a problem the last time there was a switch in the event crew at the last minute.
It's a Skirmish, traits don't matter for the bonus crew.
for a random XY „google me“ crew, but whatever.
My excitement about this mega was already low and is now dead for sure. 🤗
No, Picard was meant to be the 4 star, so she will just be a in swap in replacement.
Anyway, I suspect most players will be using the Tam they already have from a week ago.
Spock is the 5 star for next week.
We're working on event announcement as we had to make a change to the event and replace Lt. JG Picard with MacDougal.
The event will be announced as soon as possible, and the event packs will go live around that time as well.
Hello Shran, sorry to say, but WRG in not acting up to speed. A lot of people invest a lot of money in this game, but it looks like WRG isn't interested in that, as long as they get their money. I, for one, am looking at if this is what I am wanting to go with. I am a admiral of our fleet, but get underwhelmed more and more. Where does WRG want to go? You will have to move soon, otherwise, sadly letting my fleet down, I will regard to get out of this game.
When the basic routine of weekly content, planned events and other things that are otherwise normal in the regular sequence of things become too much for the regular crew to handle, then its basicaally a big warning.
I think that either the regular game staff has been gutted, by people quitting, or workforce reduction, or they were simply moved to another more profitable game. Its probably not going to be long until we see another monthly subscription type offer to try and increase revenues, but it wont help, the fleet i used to be in when fleets were first introduced is now gone, and none of those players are here anymore. More people quitting everyday.
This new company has really missed the mark anyway. I wont say disruptor beam was holy saints, but it was better than this.
Just make sure you have enough honour to FTM