For those of you still unable to log in, have you force closed the app/restarted the game completely?
What are you seeing exactly? The "Sign In Error" ?
Still this:
And there is Zero lag from initiating the app to this error. iPad 4, iOS 10.3.3
Yeah same here - that's exactly what I have been seeing since this morning uk time (about 10 hours now - ie long before event start!). Restarted the (Android) client and even uninstalled and reinstalled. Now I'm home and can't log in with Facebook either.
I'm playing on my iPad. I have shut down the game. I have also turned off my iPad and restarted the game.it keeps freezing at clearing gravitational well.
Sorry I should've mentioned it also has the picture of the Star Trek timelines with Mirror Captain Picard.I force shut it down twice more and restarted but it keeps freezing there. I appreciate any help sir.
Sorry I should've mentioned it also has the picture of the Star Trek timelines with Mirror Captain Picard.I force shut it down twice more and restarted but it keeps freezing there. I appreciate any help sir.
I would try removing the app and installing it again. Make sure to note your DBID first, and that you remember your credentials.
I have to be honest that makes me a little nervous. I am not good with computers by any stretch of the imagination. I've put a lot of time and money in the game and would hate to lose it. I guess I'll have a friend come by and see if they can help.
I just noticed I'm not getting notifications when shuttles have returned. Burt guess is my first batch of 3 hour shuttles were sitting there for a bit better than an hour before I realized they should have returned and I checked on them
Sorry I should've mentioned it also has the picture of the Star Trek timelines with Mirror Captain Picard.I force shut it down twice more and restarted but it keeps freezing there. I appreciate any help sir.
I would try removing the app and installing it again. Make sure to note your DBID first, and that you remember your credentials.
i am also having this same issue. No details appear so I am unable to get my DBID from the loading screen
Sorry I should've mentioned it also has the picture of the Star Trek timelines with Mirror Captain Picard.I force shut it down twice more and restarted but it keeps freezing there. I appreciate any help sir.
I would try removing the app and installing it again. Make sure to note your DBID first, and that you remember your credentials.
i am also having this same issue. No details appear so I am unable to get my DBID from the loading screen
I'm having a friend come over who is going to try to help me resolve this. Like the other player I have no way of getting in my game To doublecheck the credentials. Every time my game has been updated it still remembers my information. I am just shy of level 50 with almost every ship maxed out and a great crew.also maximum vip I just hope if something goes wrong there is some back up on your end.she'll be here in about an hour, if there's any safer way to do this please let me know. Thank you.
I'm having a friend come over who is going to try to help me resolve this. Like the other player I have no way of getting in my game To doublecheck the credentials. Every time my game has been updated it still remembers my information. I am just shy of level 50 with almost every ship maxed out and a great crew.also maximum vip I just hope if something goes wrong there is some back up on your end.she'll be here in about an hour, if there's any safer way to do this please let me know. Thank you.
Your credentials are the same as the ones you used to sign in on these forums, so if there should be an issue, it will be easy to track your account down
If you go to https://games.disruptorbeam.com/account you will see all your information.
Great sir I appreciate your help. This is actually the first video game I have played in a decade.I think the whole team did a great job, I'm someone who likes characters from every show and Era. I know my post sounded quite neurotic but to achieve where I am the game has been a commitment on many levels. A fun commitment at that. Happy holidays cheers
Sorry I should've mentioned it also has the picture of the Star Trek timelines with Mirror Captain Picard.I force shut it down twice more and restarted but it keeps freezing there. I appreciate any help sir.
I would try removing the app and installing it again. Make sure to note your DBID first, and that you remember your credentials.
i am also having this same issue. No details appear so I am unable to get my DBID from the loading screen
Comments
Concur. The error message appears almost instantly.
Yeah same here - that's exactly what I have been seeing since this morning uk time (about 10 hours now - ie long before event start!). Restarted the (Android) client and even uninstalled and reinstalled. Now I'm home and can't log in with Facebook either.
Could you please force close/restart the game and try again now - thank you!
What platform are you playing on?
Have you completely restarted the game/force closed the app?
What are you seeing?
Win 7 here.
I would try removing the app and installing it again. Make sure to note your DBID first, and that you remember your credentials.
Has this started today only?
Stable now but I was getting three different errors a few minutes ago.
i am also having this same issue. No details appear so I am unable to get my DBID from the loading screen
Your DBID is in your current screen name
Your credentials are the same as the ones you used to sign in on these forums, so if there should be an issue, it will be easy to track your account down
If you go to https://games.disruptorbeam.com/account you will see all your information.
Reinstall has worked.
Thank you