I was told to come here for answers after being brandished rude for my annoyance of constant faults with this game but I see no answers?
The time and money spent here is clearly not appreciated. I assume this comment will be deleted as well. The customer service is poor, the answers to questions are poor and my commitment and loyalty is clearly worth nothing but sorry we messed up yet again.
They are secretive about odds, and the answers often require an ounce of patience, but the customer service here is the best I've seen. They obviously care a great deal. I'm sorry you feel that way.
Can we please get a faction-event extension until Sunday (24 hours longer) and instead shorten the expedition-event part by 24 hours? We are losing precious time right now in which we could send shuttles. The less time we have to send shuttles, the less points we can get.
"Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
Like many others I plan my lunch time to be at event start...I have a very chill work environment, so I can probably do something...but this is not ideal
Having a forced re-login, plus new stuff and bonuses pushed at the same time as the event was not a great idea
Probably the fault of those nasty spoonheads
Not a chance. Cardys are efficient, if nothing else. There's no way something like this would slip through the cracks.
This kind of brash lack of foresight is clearly the work of the Klingons. Or Wesley.
Apparently it’s the Augments. At least there’s a message now about Augment saboteurs.
Lol I see that now ^_^
“Treason, like beauty, is in the eye of the beholder.” - Elim Garak
Cardassian wishlist: Tora Ziyal - Thanks!
Natima Lang
Empok Nor Garak
Tekeny Ghemor
Mira
Makbar
Dejar
Ulani Belor
Guys, I know we’ve got more rewards this time, but we still have more time overall for this event. 30 minutes, heck even an hour is not going to kill us. Just sayin’.
Ummm... let's not do any more of these expedition events.
You both realise this is a hybrid event, right? 5 days long (ugh) 2 days faction, then 3 days expedition. This error is costing us all time from the faction phase and none from the expedition phase, cos you know they're not going to move the phase change.
Guys, I know we’ve got more rewards this time, but we still have more time overall for this event. 30 minutes, heck even an hour is not going to kill us. Just sayin’.
Ummm... let's not do any more of these expedition events.
You both realise this is a hybrid event, right? 5 days long (ugh) 2 days faction, then 3 days expedition. This error is costing us all time from the faction phase and none from the expedition phase, cos you know they're not going to move the phase change.
Oh, we're back. It's alive!
I don’t WANT delays, especially not during the faction part, but it is what it is I suppose.
Weirdly enough, I’m also Vulcan Housewife. Also, RNGesus hates me, like really, REALLY hates me.
So to address some of the comments I have seen here:
- the forced log out took place long before the start of the event and has nothing to do with the issue at hand
- when we recommend to not send a ticket in, it is because we know there is an outage and we do not need individual tickets telling us the exact same thing
- Once the outage is resolved, if the outage resulted in a specific issue for you, then submit a ticket and Support will see what can be done about it.
If you lose your voyage due to this, submit a ticket after the game comes back. The CS folks know what to do.
Yeah, totally ignore the ticket like they did mine? Lol
Hopefully, they will reimburse properly for lost voyages. I’m still not over losing mine and getting no response of any kind about it (been over a month). The amount of cash I drop in this game for that kind of treatment is wearing really thin.
DB: We're extending the event by a day for the holidays.
Forum: Ugh! We don't want to have to play that much!
*servers crash, delaying the start of the event by an hour*
Forum: Ugh! We're being cheated out of precious time!
Comments
Chrons? I want another Merry Worf, or Guinan, or Kahless, etc.
They are secretive about odds, and the answers often require an ounce of patience, but the customer service here is the best I've seen. They obviously care a great deal. I'm sorry you feel that way.
Lol I see that now ^_^
Cardassian wishlist:
Tora Ziyal - Thanks!
Natima Lang
Empok Nor Garak
Tekeny Ghemor
Mira
Makbar
Dejar
Ulani Belor
You both realise this is a hybrid event, right? 5 days long (ugh) 2 days faction, then 3 days expedition. This error is costing us all time from the faction phase and none from the expedition phase, cos you know they're not going to move the phase change.
Oh, we're back. It's alive!
EDIT: back in
I don’t WANT delays, especially not during the faction part, but it is what it is I suppose.
- the forced log out took place long before the start of the event and has nothing to do with the issue at hand
- when we recommend to not send a ticket in, it is because we know there is an outage and we do not need individual tickets telling us the exact same thing
- Once the outage is resolved, if the outage resulted in a specific issue for you, then submit a ticket and Support will see what can be done about it.
I always suspected he was an augment. Now the proof.
Well we wanted a shorter event.
Yeah, totally ignore the ticket like they did mine? Lol
Hopefully, they will reimburse properly for lost voyages. I’m still not over losing mine and getting no response of any kind about it (been over a month). The amount of cash I drop in this game for that kind of treatment is wearing really thin.
Forum: Ugh! We don't want to have to play that much!
*servers crash, delaying the start of the event by an hour*
Forum: Ugh! We're being cheated out of precious time!
That's true. I had a 5* character deleted before the game had cyro freeze, and they gave it back to me.