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Ads Issues/concerns? Post here!

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  • -:- AZ689 wrote: »
    In those ads they show you how to squeeze acne or remove worms and maggots out of the body with tweezers.
    Just look for the game title on YT

    Thank you! We will take action immediately. LLAP
  • -:- AZ689 wrote: »
    In those ads they show you how to squeeze acne or remove worms and maggots out of the body with tweezers.
    Just look for the game title on YT

    Thank you! We will take action immediately. LLAP

    Ad is still there, this time provided by AppLovin
  • Taking a look, Thank Captain.
  • hermdelicahermdelica ✭✭✭
    The ads are getting longer and after all the waiting, the reward is not granted. At the moment, I'm on my 5th consecutive try at an ad reward
  • hermdelica wrote: »
    The ads are getting longer and after all the waiting, the reward is not granted. At the moment, I'm on my 5th consecutive try at an ad reward

    Greetings Captain, could you remember which ad is the one causing the problem? Thank you, LLAP
  • -:- AZ689-:- AZ689 ✭✭✭
    edited January 20
    Ads by AppLovin are running 45-60+sec before the reward is granted

    the other one is ironSource Mobile. This one has an overlay, which does not show up, if you click to fast. If so, you have to close the game and restart.
  • We will take a look, Thank you Captain! LLAP
  • ArnieArnie ✭✭✭✭
    Same issue here- I'd say there's about 25% chance an ad works for me- no real link between what does and doesn't work. I don't bother any more, except for Thursday 2x rewards for shuttle boosts as a result.
  • @Arnie Is it the same add? Applovin?
  • Can someone tell me the reason there is a timer for the ads if it is just going to reset 3 times anyway and require input multiple times?

    Garbage system
  • I got this "Update Android Security" ad which is undoubtedly a scam of some kind. You should take it out of circulation
    fpjbovx39bmz.jpg
  • @hermdelica Greetings Captain, could you provide us with the app provider name? That way we would be able to take it down, Thanks LLAP
  • hermdelicahermdelica ✭✭✭
    edited February 16
    @hermdelica Greetings Captain, could you provide us with the app provider name? That way we would be able to take it down, Thanks LLAP

    The ad is long gone, all I have is that screenshot. I believe that's an identifier mark in the lower right though, if that helps.
    hjog4omagx41.png
  • ArnieArnie ✭✭✭✭
    @Arnie Is it the same add? Applovin?

    Looks to be the times I've checked. Never an issue during the ad, just no reward when it closes.
  • -:- AZ689-:- AZ689 ✭✭✭
    edited February 21
    I get an unexpected error after I watched a double ad. Every now and then if the reward contains ONE SR item and ALWAYS if the non-double reward contained TWO SR items.

    The double reward isn't granted, naturally...

    I think it is not a problem with the ad or ad provider itself, but the game.
  • We will inform the team, Thank you Captains. LLAP
  • The ad for "college perfect match" is real inappropriate. I do have video if you want me to post it.
  • Greetings @DeeMentia, could you share it with us through PM? Thank you, LLAP
  • ArnieArnie ✭✭✭✭
    Arnie wrote: »
    @Arnie Is it the same add? Applovin?

    Looks to be the times I've checked. Never an issue during the ad, just no reward when it closes.

    I'm now just not watching ads at all, except for boosts on Thursday and Saturday as the shuttle boosts and credits are useful. Takes around 3 attempts to pay out, and given they are getting exponentially longer until rewards are given, mean I frequently just end up closing the game down entirely instead.
  • Past week or so when I watch a 2x rewards video I do not receive the double rewards. I don’t know if it’s a glitch or because I have the worst data connection at times. I am on iPad.
  • RTX 6 ZipCore Wedges ad is broken. Freezes at 1 second remaining until reward. Tried closing it and selecting the 2x rewards button again 3 times. Always returns to the same broken ad. Ad finally cleared after 10+ minutes. Didn't give the 2x reward.. Tried again, back to the same ad. These ads need to be set to force a different ad when there are problems.
  • RTX 6 ZipCore Wedges ad is broken. Freezes at 1 second remaining until reward. Tried closing it and selecting the 2x rewards button again 3 times. Always returns to the same broken ad. Ad finally cleared after 10+ minutes. Didn't give the 2x reward.. Tried again, back to the same ad. These ads need to be set to force a different ad when there are problems.

    We will take a look into it Captain! Thank you so much for reporting! If you encounter nay other issue feel free to report it. LLAP
  • -:- AZ689-:- AZ689 ✭✭✭
    edited June 3
    Are 1min Ads the new normal?

    ^^^mostly Ads by ironSource Mobile
  • The '2x rewards' feature is getting frustrating. I have to watch at least 3 ads before the double rewards show up. Is this the new normal or a glitch?
  • OttoOtto ✭✭✭
    This ad doesn't give the reward. You must watch it again. @STT Community is this on purpose? wpf8tq6o925m.jpeg
  • Bartleby MalfoyBartleby Malfoy ✭✭✭
    edited June 14
    Hero Wars ad by AppLovin.

    Very long. Frequently crashes which forces STT to restart completely, which mean the cadet mission ticket is gone and I have irretrievably lost the opportunity to double.

    On the odd occasion it does not make my STT crash, it does NOT pay out, and I have to watch a (hopefully different) ad.

    I play on Android devices.

    AppLovin in general seems to be dodgy. Lengthy multi-part ads which frequently will NOT pay out on completion (if they do not crash and force STT to restart before completion).

    The one ad provider I do not mind is Ads by Google. They actually seem to run reasonable (short and unobtrusive) ads for local businesses that I find relevant. Is there any way to make it so that the ONLY ads my two accounts ever receive are from Ads by Google? The other ad providers are rubbish in comparison.

    EDIT: And it's happened once more. Hero Wars. AppLovin. Crashed STT. Lost my cadet ticket. No doubled rewards.
  • Hero Wars ad by AppLovin.

    Very long. Frequently crashes which forces STT to restart completely, which mean the cadet mission ticket is gone and I have irretrievably lost the opportunity to double.

    On the odd occasion it does not make my STT crash, it does NOT pay out, and I have to watch a (hopefully different) ad.

    I play on Android devices.

    AppLovin in general seems to be dodgy. Lengthy multi-part ads which frequently will NOT pay out on completion (if they do not crash and force STT to restart before completion).

    The one ad provider I do not mind is Ads by Google. They actually seem to run reasonable (short and unobtrusive) ads for local businesses that I find relevant. Is there any way to make it so that the ONLY ads my two accounts ever receive are from Ads by Google? The other ad providers are rubbish in comparison.

    EDIT: And it's happened once more. Hero Wars. AppLovin. Crashed STT. Lost my cadet ticket. No doubled rewards.

    Taking a look captain, Thank you for the heads up! LLAP
  • RoykirkRoykirk ✭✭✭
    Last few days now there are ads that play and then lock up. You can't close them, you can't back out of them, and when you tap the ad, nothing happens: it won't even take you to an install page for the advertised game.

    It started with Fishdom, but now it's several different ads for games, all of them with the same result above.

    This is on Android/Google Play.
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  • EtienneEtienne ✭✭✭
    There is no way out of the ad called "Color Screws" with out closing the game.... you can push the little arrow all you want it just opens up more pages in your browser But you can't close the ad!
  • -:- AZ689-:- AZ689 ✭✭✭
    edited October 13
    Ads on iOS war way too long. Ads run for about 50s-1min+ before you can finally close them. (Ads on Android run for ~30s).
    Double Ads have a tendency to fail.

    ^^ Ads by AppLovin
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