2 things:
1. thank you for the feedback provided, regarding this pack, the contents, imagery, etc. Your comments and concerns are being relayed and reviewed.
2. Regarding Picard at El-Adrel, I can confirm that unfortunately this crew went live 2 minutes after the offer/pack went live. This should not have happened. So if you have made your pulls in those first 2 minutes, please let support know. Please note that we can verify when you did your pulls on our end.
Thank you!
Is it actually when they logged in? The people are reporting him not being in the Cryo chamber well after the 2 minutes you are talking about. But, I do not know how it works. I guess they can still get him even if he is not in the Cryo chamber.
Has anyone else attempted a fusion yet? I tried to fish a Dathon out of the merit pulls to see if they would fuse, but naturally I couldn’t find what I wanted because I was looking for it. Pulled 2 purples and a gold out of 8 merit packs (seriously, what??) but no Dathon. I’ll leave it to someone else to confirm how good of friends Picard and Dathon are.
*And yes, I looked in the cryo vault first, and yes I saw nothing there. This is simply a curiosity to resolve into fact. Not in the mood for Forum-splaining.*
2 things:
1. thank you for the feedback provided, regarding this pack, the contents, imagery, etc. Your comments and concerns are being relayed and reviewed.
2. Regarding Picard at El-Adrel, I can confirm that unfortunately this crew went live 2 minutes after the offer/pack went live. This should not have happened. So if you have made your pulls in those first 2 minutes, please let support know. Please note that we can verify when you did your pulls on our end.
Thank you!
Is it actually when they logged in? The people are reporting him not being in the Cryo chamber well after the 2 minutes you are talking about. But, I do not know how it works. I guess they can still get him even if he is not in the Cryo chamber.
I am not sure what you mean exactly.
I double checked when the crew went live, and the 2 minutes span is correct.
The vault does not necessarily update visually though, and usually requires you to restart to see the change. This is however not true for loot tables/pull.
Has anyone else attempted a fusion yet? I tried to fish a Dathon out of the merit pulls to see if they would fuse, but naturally I couldn’t find I wanted because I was looking for it. Pulled 2 purples and gold out of 8 merit packs (seriously, what??) but no Dathon. I’ll leave it to someone else to confirm how good of friends Picard and Dathon are.
*And yes, I looked in the cryo vault first, and yes I saw nothing there. This is simply a curiosity to resolve into fact. Not in the mood for Forum-splaining.*
I thought something similar in past. The comments said, not possible until the merged crew is in the vault.
2 things:
1. thank you for the feedback provided, regarding this pack, the contents, imagery, etc. Your comments and concerns are being relayed and reviewed.
2. Regarding Picard at El-Adrel, I can confirm that unfortunately this crew went live 2 minutes after the offer/pack went live. This should not have happened. So if you have made your pulls in those first 2 minutes, please let support know. Please note that we can verify when you did your pulls on our end.
Thank you!
Is it actually when they logged in? The people are reporting him not being in the Cryo chamber well after the 2 minutes you are talking about. But, I do not know how it works. I guess they can still get him even if he is not in the Cryo chamber.
I am not sure what you mean exactly.
I double checked when the crew went live, and the 2 minutes span is correct.
The vault does not necessarily update visually though, and usually requires you to restart to see the change. This is however not true for loot tables/pull.
You answered it. Basically, after the two minutes everybody had a chance to get him in packs whether their Cryo chamber showed him or not.
Has anyone else attempted a fusion yet? I tried to fish a Dathon out of the merit pulls to see if they would fuse, but naturally I couldn’t find I wanted because I was looking for it. Pulled 2 purples and gold out of 8 merit packs (seriously, what??) but no Dathon. I’ll leave it to someone else to confirm how good of friends Picard and Dathon are.
*And yes, I looked in the cryo vault first, and yes I saw nothing there. This is simply a curiosity to resolve into fact. Not in the mood for Forum-splaining.*
I thought something similar in past. The comments said, not possible until the merged crew is in the vault.
Thanks. I was trying to recall if Evolved Janeway was in the Vault when she was found, and I had an inkling it was kept secret at first but couldn’t remember definitively.
Has anyone else attempted a fusion yet? I tried to fish a Dathon out of the merit pulls to see if they would fuse, but naturally I couldn’t find I wanted because I was looking for it. Pulled 2 purples and gold out of 8 merit packs (seriously, what??) but no Dathon. I’ll leave it to someone else to confirm how good of friends Picard and Dathon are.
*And yes, I looked in the cryo vault first, and yes I saw nothing there. This is simply a curiosity to resolve into fact. Not in the mood for Forum-splaining.*
I thought something similar in past. The comments said, not possible until the merged crew is in the vault.
Thanks. I was trying to recall if Evolved Janeway was in the Vault when she was found, and I had an inkling it was kept secret at first but couldn’t remember definitively.
We had an event where coffee Janeway was the 4*. Shortly after event was over Lizard Janeway was available. Many had either airlocked or had immortalized her, before the new Janeway.
Not sure who figured out the merge to create the new Janeway.
I got two of the picards, but.... trainers? rations? I also got three green Ent-D picards. Green crew do not belong in any dil-purchasable pack. Two green crew are listed in the info but the image says rare+ crew. The inclusion of honor is nice, but this is objectively worse than regular 10-pulls and are overpriced. They are probably worse than merit pulls. Do not serve up this "deal" again
You guys also usually can tell who pulled what packs in what time span @Shan. I have no idea if I did or not - nor do a lot of people. Why aren't you giving out auto compensation like you have the last few times?
I got two of the picards, but.... trainers? rations? I also got three green Ent-D picards. Green crew do not belong in any dil-purchasable pack. Two green crew are listed in the info but the image says rare+ crew. The inclusion of honor is nice, but this is objectively worse than regular 10-pulls and are overpriced. They are probably worse than merit pulls. Do not serve up this "deal" again
Agreed, but not on which is better. There is a 2% chance of getting a legendary. That is, about 4 times better than a merit pull. Also one is a guaranteed rare. But that gets countered by one that can only be rare, uncommon, common or honor.
It is bad but I am after legendary crew. I see this better than a merit pull. But, for me I treat legendary crew as worth $10. That means this pack is only worth $0.2 to me. And 10 of them as $2. But the extra honor might be worth a little more to others as well as a legendary from the specified collection.
Has anyone else attempted a fusion yet? I tried to fish a Dathon out of the merit pulls to see if they would fuse, but naturally I couldn’t find I wanted because I was looking for it. Pulled 2 purples and gold out of 8 merit packs (seriously, what??) but no Dathon. I’ll leave it to someone else to confirm how good of friends Picard and Dathon are.
*And yes, I looked in the cryo vault first, and yes I saw nothing there. This is simply a curiosity to resolve into fact. Not in the mood for Forum-splaining.*
I thought something similar in past. The comments said, not possible until the merged crew is in the vault.
Thanks. I was trying to recall if Evolved Janeway was in the Vault when she was found, and I had an inkling it was kept secret at first but couldn’t remember definitively.
We had an event where coffee Janeway was the 4*. Shortly after event was over Lizard Janeway was available. Many had either airlocked or had immortalized her, before the new Janeway.
Not sure who figured out the merge to create the new Janeway.
I recall the Great Unairlocking of the Janeways now, thanks for that reminder. I feel comfortable fusing and freezing after that.
You guys also usually can tell who pulled what packs in what time span @Shan. I have no idea if I did or not - nor do a lot of people. Why aren't you giving out auto compensation like you have the last few times?
Because the time window in this case is very, very short.
We'll reassess if needed of course!
You guys also usually can tell who pulled what packs in what time span @Shan. I have no idea if I did or not - nor do a lot of people. Why aren't you giving out auto compensation like you have the last few times?
Because the time window in this case is very, very short.
We'll reassess if needed of course!
You are going to have a lot of people not knowing and filing CS tickets.
Changed my mind, it will not be that large.
Many, are going file CS tickets because of their disappointment in the packs. Frankly, I think that is the best way to make it known.
2 things:
1. thank you for the feedback provided, regarding this pack, the contents, imagery, etc. Your comments and concerns are being relayed and reviewed.
2. Regarding Picard at El-Adrel, I can confirm that unfortunately this crew went live 2 minutes after the offer/pack went live. This should not have happened. So if you have made your pulls in those first 2 minutes, please let support know. Please note that we can verify when you did your pulls on our end.
Thank you!
It can be assumed then that CS will not entertain refund requests for other players who feed utterly cheated?
This whole thing stinks - it's beyond insulting and to try to package it as a "generous offer" is ridiculous. DB have pulled some low moves over the years and this trumps all of them. Sheesh.
You guys also usually can tell who pulled what packs in what time span @Shan. I have no idea if I did or not - nor do a lot of people. Why aren't you giving out auto compensation like you have the last few times?
Because the time window in this case is very, very short.
We'll reassess if needed of course!
You are going to have a lot of people not knowing and filing CS tickets.
Changed my mind, it will not be that large.
Many, are going file CS tickets because of their disappointment in the packs. Frankly, I think that is the best way to make it known.
Filing gratuitous tickets seems unfair to the customer service folks who 1) had no control over this and 2) probably already have enough stress in their lives right now. If Shan's conveying our displeasure and folks aren't buying the packs in large numbers, the devs will know.
That said, the criticism is fully justified. I appreciate that they're trying new things. Collection-only packs are a good idea in theory. If these had a dramatically lower price point or a much, much higher chance of getting good stuff, I'd be more interested in them. But they're borderline insulting in their current form. I really hope this is a learning opportunity and not a harbinger of things to come.
You guys also usually can tell who pulled what packs in what time span @Shan. I have no idea if I did or not - nor do a lot of people. Why aren't you giving out auto compensation like you have the last few times?
Because the time window in this case is very, very short.
We'll reassess if needed of course!
You are going to have a lot of people not knowing and filing CS tickets.
Changed my mind, it will not be that large.
Many, are going file CS tickets because of their disappointment in the packs. Frankly, I think that is the best way to make it known.
Filing gratuitous tickets seems unfair to the customer service folks who 1) had no control over this and 2) probably already have enough stress in their lives right now. If Shan's conveying our displeasure and folks aren't buying the packs in large numbers, the devs will know.
That said, the criticism is fully justified. I appreciate that they're trying new things. Collection-only packs are a good idea in theory. If these had a dramatically lower price point or a much, much higher chance of getting good stuff, I'd be more interested in them. But they're borderline insulting in their current form. I really hope this is a learning opportunity and not a harbinger of things to come.
I agree with you. But, this does deserve the filing of CS tickets to show the disappointment in the cost. But I would hope people would treat it as more of a protest. And not stick to arguing for a refund. Assuming no refund, I would tell their CS to pass on their disappointment too TP. And try not tie things up.
DB TP have been doing a good job with quick turn around of tickets. I would hope this would be no more than a one day thing. I hope most be people realized before purchasing that this was an offer that was overpriced.
I appreciate that they're trying new things. Collection-only packs are a good idea in theory. If these had a dramatically lower price point or a much, much higher chance of getting good stuff, I'd be more interested in them.
I agree. I find the core idea good, but the prices in dilithium and real money would have to be much lower or, preferably, the packs would have to be standard 10x pulls to make sense.
These are just slightly better than a single pull. I was thinking 100 dil. Might have been a more realistic price. And 25 of them for $10 would have been worth it for many. Not for me. But others would have been happy with that.
Buy, or don't buy. Some deals are better than others, and some are really bad deals. But just because TP puts out a deal does not mean it is a great deal, so I go back my original words, Buy, or don't buy. Or...Byee, or don't buy. lol
The 725 merit pack is better. At least you are guaranteed 3 crew. This pack is so bad it shouldn't have been offered for any dilithium when spending 725 merits gives you something better.
You guys also usually can tell who pulled what packs in what time span @Shan. I have no idea if I did or not - nor do a lot of people. Why aren't you giving out auto compensation like you have the last few times?
Because the time window in this case is very, very short.
We'll reassess if needed of course!
Let's be clear. This pack was a travesty. At best, it was a horrible mistake that wasn't thought through. At worst it is a blatant swindle.
If this is the kind of thing that we can expect from TP, then I would imagine that you are going lose a lot of players - especially the ones that are prepared to pay for *good* offers.
I don't think that there is much of an 'if' here. Reassessment is needed. Not because of the time window but because the offer was either a sham or a con and that needs to be addressed.
I guess that we will find out which way this tilting point will go when there is a REAL response to the overwhelmingly negative feedback from the players.
Cruikshanks [TBL]
The Bovine League
"Leave bigotry in your quarters; there's no room for it on the bridge." James T. Kirk
Point of reference: Many moons ago, I chose to spend 200 dilithium for a single copy of 3* Lursa Duras, in order to finish up the 4* fusion card with her sister.
That being said, today’s offers are not how I would choose to spend my currencies, then or now. 🖖
"In the short run, the game defines the players. But in the long run, it's us players who define the game." — Nicky Case, The Evolution of Trust
You guys also usually can tell who pulled what packs in what time span @Shan. I have no idea if I did or not - nor do a lot of people. Why aren't you giving out auto compensation like you have the last few times?
Because the time window in this case is very, very short.
We'll reassess if needed of course!
Let's be clear. This pack was a travesty. At best, it was a horrible mistake that wasn't thought through. At worst it is a blatant swindle.
If this is the kind of thing that we can expect from TP, then I would imagine that you are going lose a lot of players - especially the ones that are prepared to pay for *good* offers.
I don't think that there is much of an 'if' here. Reassessment is needed. Not because of the time window but because the offer was either a sham or a con and that needs to be addressed.
I guess that we will find out which way this tilting point will go when there is a REAL response to the overwhelmingly negative feedback from the players.
The 725 merit pack is better. At least you are guaranteed 3 crew. This pack is so bad it shouldn't have been offered for any dilithium when spending 725 merits gives you something better.
Because I am more interested in legendary crew. The chance to get a legendary crew in one of these is 2%. That is 4 times better than a merit pull. But, when you add what it costs to get it. That is where the merit pull wins.
Worst offer.... Starry Skies or Diplomat Deluge???
Diplomat deluge, as I think, no I want to believe that most people if not all people will clearly steer clear from Starry skies. Diplomat deluge seems to have confused some people into thinking this pack or offer was something that it's not.
I can say that I have been disappointed before but this is by far the BIGGEST disappointment I have had with game. I hope this is not a sign of things to come.
Comments
Is it actually when they logged in? The people are reporting him not being in the Cryo chamber well after the 2 minutes you are talking about. But, I do not know how it works. I guess they can still get him even if he is not in the Cryo chamber.
*And yes, I looked in the cryo vault first, and yes I saw nothing there. This is simply a curiosity to resolve into fact. Not in the mood for Forum-splaining.*
He is part of the New Life and New Civilizations collection, that is the whole point of releasing him with this pack.
Currently he can only be obtained via this pack but some time in the future he will be made available elsewhere, such as the Time Portal.
I am not sure what you mean exactly.
I double checked when the crew went live, and the 2 minutes span is correct.
The vault does not necessarily update visually though, and usually requires you to restart to see the change. This is however not true for loot tables/pull.
I thought something similar in past. The comments said, not possible until the merged crew is in the vault.
Thanks. I was trying to recall if Evolved Janeway was in the Vault when she was found, and I had an inkling it was kept secret at first but couldn’t remember definitively.
Indeed
We had an event where coffee Janeway was the 4*. Shortly after event was over Lizard Janeway was available. Many had either airlocked or had immortalized her, before the new Janeway.
Not sure who figured out the merge to create the new Janeway.
Proud Former Officer of The Gluten Empire
Retired 12-14-20. So long, and thanks for all the cat pics!
Agreed, but not on which is better. There is a 2% chance of getting a legendary. That is, about 4 times better than a merit pull. Also one is a guaranteed rare. But that gets countered by one that can only be rare, uncommon, common or honor.
It is bad but I am after legendary crew. I see this better than a merit pull. But, for me I treat legendary crew as worth $10. That means this pack is only worth $0.2 to me. And 10 of them as $2. But the extra honor might be worth a little more to others as well as a legendary from the specified collection.
I recall the Great Unairlocking of the Janeways now, thanks for that reminder. I feel comfortable fusing and freezing after that.
Because the time window in this case is very, very short.
We'll reassess if needed of course!
You are going to have a lot of people not knowing and filing CS tickets.
Changed my mind, it will not be that large.
Many, are going file CS tickets because of their disappointment in the packs. Frankly, I think that is the best way to make it known.
It can be assumed then that CS will not entertain refund requests for other players who feed utterly cheated?
This whole thing stinks - it's beyond insulting and to try to package it as a "generous offer" is ridiculous. DB have pulled some low moves over the years and this trumps all of them. Sheesh.
Filing gratuitous tickets seems unfair to the customer service folks who 1) had no control over this and 2) probably already have enough stress in their lives right now. If Shan's conveying our displeasure and folks aren't buying the packs in large numbers, the devs will know.
That said, the criticism is fully justified. I appreciate that they're trying new things. Collection-only packs are a good idea in theory. If these had a dramatically lower price point or a much, much higher chance of getting good stuff, I'd be more interested in them. But they're borderline insulting in their current form. I really hope this is a learning opportunity and not a harbinger of things to come.
I agree with you. But, this does deserve the filing of CS tickets to show the disappointment in the cost. But I would hope people would treat it as more of a protest. And not stick to arguing for a refund. Assuming no refund, I would tell their CS to pass on their disappointment too TP. And try not tie things up.
DB TP have been doing a good job with quick turn around of tickets. I would hope this would be no more than a one day thing. I hope most be people realized before purchasing that this was an offer that was overpriced.
A good deal? No, but couldn t help my collecting issues. 🙈
I agree. I find the core idea good, but the prices in dilithium and real money would have to be much lower or, preferably, the packs would have to be standard 10x pulls to make sense.
Let's be clear. This pack was a travesty. At best, it was a horrible mistake that wasn't thought through. At worst it is a blatant swindle.
If this is the kind of thing that we can expect from TP, then I would imagine that you are going lose a lot of players - especially the ones that are prepared to pay for *good* offers.
I don't think that there is much of an 'if' here. Reassessment is needed. Not because of the time window but because the offer was either a sham or a con and that needs to be addressed.
I guess that we will find out which way this tilting point will go when there is a REAL response to the overwhelmingly negative feedback from the players.
The Bovine League
"Leave bigotry in your quarters; there's no room for it on the bridge." James T. Kirk
That being said, today’s offers are not how I would choose to spend my currencies, then or now. 🖖
Its like the concept of a tiered rarity system got thrown out the window.
Exactly this. Spot on.
Because I am more interested in legendary crew. The chance to get a legendary crew in one of these is 2%. That is 4 times better than a merit pull. But, when you add what it costs to get it. That is where the merit pull wins.
Diplomat deluge, as I think, no I want to believe that most people if not all people will clearly steer clear from Starry skies. Diplomat deluge seems to have confused some people into thinking this pack or offer was something that it's not.