Home The Bridge

About today's disciplinary actions - 2021-02-11

1111214161723

Comments

  • Just following up with my Google experience. Not only did they already refund the past 60 day purchase, they are reviewing all my Star Trek Timelines purchases since I started playing in 2017.
    In the response I got from Google, they were concerned about the recent number of negative reviews and apparently Google feels they are legit.

    You will lost access to account probably and game itself. So be prepared to never going back. :-)
  • I haven't decided if I'm coming back or not. I'll see how I feel Sunday afternoon. I won't be spending any money on it for awhile either way. What they've done is wrong and I just won't be able to trust them. It won't be as much fun in the future.
  • Please don't hate on me for what I am about to say. First off, the reaction from TP is probably extreem, but then, we don't know what criteria they used to decide who to ban (poor transparency and communication). But we know they had to do something. I come to this conclusion because I remember the debacle a long time ago with a bugged pack that gave out a ridiculous reward. In that case, there were players who got a ton of resources and it was WAY more evident that the issue was a bug. At first there was a mixed response. I remember how upset some of the players were that others were getting away with something.

    If TP had done nothing, many of those complaining here would be complaining that they were.cheated because some people "got away" with something. I'm not saying this justifies a ban or just how far TP should have gone, but I think we can calm a bit and rationally agree something had to be done. I can also agree that we should have heard something more from them, but in the present mood of the most active and vocal player base, I don't think people would be satisfied with any answer. (Although in one of these hundreds of posts I did see one good theoretical letter a player proposed.)

    I advise a bit more calm and patience. From all sides. We will eventually get a response.

    Also, as previously mentioned, if you seek out a refund, don't post about getting it and then expect to keep playing. That was made very clear in previous community uproars.

    Why not make refunds public? People should be aware to what level and whom is offering refunds. Google is hooking people up!
  • edited February 2021
    AviTrek wrote: »
    AviTrek wrote: »
    Shan has clearly decided to treat this like the AND bug. Ignore every thread and hope that is goes away.

    It's not on the same level. A fully documented and proven bug being ignored is nowhere near as egregious as the cravenness of hiding under a table after they lit the fuse that burned the house down. It's pure, unadulterated cowardess and that applies to everybody at WRG/TP who has any authority in the decision including @Shan because I don't believe for one second that Shan was not involved in some capacity.

    Except initially Shan was sending emails calling people "rude and a cheater". So he is involved at some level. At the very least he is trying cover for his buddies.

    Maybe if by the 14th page you realized Shan was a woman and stopped referring to her as a he you would have had better luck.

    Comment moderated. ~Shan
  • Cpt dxCpt dx ✭✭✭
    Some fleets took tremendous advantage of the exploit through social media/discord, that exponentially magnified the issue and disadvantaged honest players. A 72 hour ban is NOT the end of the world, getting off scott-free would be a stab in the back to every player who didn't click 80 times... I hope Wicked Realm doesn't give in to crybabies or bullies.

    Maybe actually reading everything before making a blanket statement would help in your perspective. Also, this was not an exploit; it was a feature that appeared in game and open to anyone who saw it. As per the TOS, the players are not at fault for a screw up by the programmer and TP suspending accounts breaches their own contracts with players. The fact Google Play is now looking into this says a whole different story than what TP is trying to spin.

    That really is the difference here, isn't it? I don't see how this could possibly be a TOS breach.
  • Please don't hate on me for what I am about to say. First off, the reaction from TP is probably extreem, but then, we don't know what criteria they used to decide who to ban (poor transparency and communication). But we know they had to do something. I come to this conclusion because I remember the debacle a long time ago with a bugged pack that gave out a ridiculous reward. In that case, there were players who got a ton of resources and it was WAY more evident that the issue was a bug. At first there was a mixed response. I remember how upset some of the players were that others were getting away with something.

    If TP had done nothing, many of those complaining here would be complaining that they were.cheated because some people "got away" with something. I'm not saying this justifies a ban or just how far TP should have gone, but I think we can calm a bit and rationally agree something had to be done. I can also agree that we should have heard something more from them, but in the present mood of the most active and vocal player base, I don't think people would be satisfied with any answer. (Although in one of these hundreds of posts I did see one good theoretical letter a player proposed.)

    I advise a bit more calm and patience. From all sides. We will eventually get a response.

    Also, as previously mentioned, if you seek out a refund, don't post about getting it and then expect to keep playing. That was made very clear in previous community uproars.

    So I discovered that I got one more donate in the bag than I paid for this morning. What's the resolution? 1) The donate shop has to give everyone a free donate so they don't feel cheated. 2) Everyone who didn't get the free donate realizes that mistakes happen but it didn't really cost them anything. or 3) The Tilting Point way. I spend 3 days without donuts for exploiting the store.

    Guess which store I won't be visiting soon.
  • Cpt dx wrote: »
    Some fleets took tremendous advantage of the exploit through social media/discord, that exponentially magnified the issue and disadvantaged honest players. A 72 hour ban is NOT the end of the world, getting off scott-free would be a stab in the back to every player who didn't click 80 times... I hope Wicked Realm doesn't give in to crybabies or bullies.

    Maybe actually reading everything before making a blanket statement would help in your perspective. Also, this was not an exploit; it was a feature that appeared in game and open to anyone who saw it. As per the TOS, the players are not at fault for a screw up by the programmer and TP suspending accounts breaches their own contracts with players. The fact Google Play is now looking into this says a whole different story than what TP is trying to spin.

    That really is the difference here, isn't it? I don't see how this could possibly be a TOS breach.

    Precisely. The only TOS breach that was performed was by TP putting a three day ban on any and all accounts who dared to have clicked that button at least one other time.
    There are three ways to do something; the right way, the wrong way, and the Janeway.

    DB: Do Better.

    Member of Starship Trista
    .
  • Well I was one of those banned and to be fair all I did was click the buy again button about 5 times when it then stopped, I did not seek to exploit anything it said buy again so I did like so many others
    Yes the ban is totally draconian and as it currently stands I’m still banned so it looks like no one is listening upstairs
    I enjoy the game but I’m having second thoughts about continuing
    Let’s hope they reverse the desicion
  • Cpt. TribbleCpt. Tribble ✭✭
    edited February 2021
    Some fleets took tremendous advantage of the exploit through social media/discord, that exponentially magnified the issue and disadvantaged honest players. A 72 hour ban is NOT the end of the world, getting off scott-free would be a stab in the back to every player who didn't click 80 times... I hope Wicked Realm doesn't give in to crybabies or bullies.

    And, what at the end those, like me, who “exploited” that bug gain? Constellations? Or maybe Polestars I can’t use, because quantum takes a month to refill? I don’t care about ban itself but how it was handled.
  • It's very "Magnificent" insult all players who are banned and call it "crybabies or bullies".
  • Amphistaff wrote: »
    Everyone should leave 1 star reviews wherever they have the app, Apple, Google, Steam, Facebook, Amazon, Windows. Make sure this outrageous behavior by them is public. Don't let any new people get suckered in.

    I tweeted at Kotaku too. Don't forget the press.

    Excellent idea.
    "I was thinking of the immortal words of Socrates, who said, 'I drank what?!'" - Chris Knight

    Moderator of r/startrektimelines
    Fleet - Inner Planets Alliance Fleet of Pubs
    Captain Level - 99
    Player since - May 2016
Sign In or Register to comment.