I was thinking about this before the event went tribble. What would they give. Picard was my first guess. It would make an anticlimatic mega event, climatic.
But i do agree with the many players who have him fuly fused.
On the other hand, if they had given the amount of dilithium for extending a voyage, the people affected would still be disadvantaged, as all players who didn't used dilithium to extend, would still have an advantage as they could use that dilitium for other stuff.
There should be an aplogy gift for all event participants. A citation would have been better i believe.
But then there should be looked at the people who had a voyage fail during the down time and those (and only those) should need to receive a dilithium payback independent whether they actually extended the voyage or ended the voyage.
The different aspects of the game that could have been negatively affected should need to be analyzed, and the affected players should receive additional appolagy gifts.
I hate to whine about a freebie. Normally I can just be happy for other players getting it, even if it's useless for me personally. But this angers me.
I spent 50,000 honor on Picard just a week ago, knowing we'd get him 4/5 and wanting to immortalize him. I know I wasn't alone; a lot of other paying players made the same decision. Now every other player in the game gets an immortal Picard for free?
Unbelievable.
I have never complained about the bugs or compensation... ever... but this one just bugs me to no end having got the 5* long ago anticipating a 4/5 at the end of the event...
May the Whomever that thought this up be forced to clean all the toilets in Grand Central Station using only their tongue 😛 after Friday night rush hour as penance...
I didn’t take any of the double offers so I am not unhappy, but I get why some people are. I think the better idea would have been a free legendary behold if they wanted to award it as compensation. That being said DB doesn’t give out legendaries so this is some big compensation.
For those people who were affected in other ways the same process needs to be followed but filing tickets.
That's gonna cause a flood backing tickets up for weeks again.
That hurts everyone when you've gotta resort to tickets for something this widespread.
I am talking about losing out on a voyage timer or something similar. This will not be corrected with widespread compensation.
If the thought process was along the lines of: "People were generally happy with the Worf present, let's just do it again", here is a few ways in which they were different:
Worf:
Gift for no particular screwup
Was from an event months in the past
Was a card that only top 1000 finishers and pack-purchasers were able to obtain
Picard
Was given for a very specific blunder from DB
Was from a mega event JUST finished
Was a card that most everyone playing the game semi-actively was able to obtain at 4/5 and many spent their DYS or Citation to get to 5/5
These are not remotely the same compensations. If you were to give something specific out, a "Sorry-Troi" might be most appropriate (or, if you're feeling really generous, make it a 1-pull behold between Picard and Troi to give us a little more choice).
When giving out compensation, it's important that it has value to those that were impacted so that it alleviates the badness that it came from. For many players, this does none of that and only leaves them more frustrated.
Maybe this is a silly question but has anyone tried politely asking for him to be replaced by a citation if you already have one? Before throwing vitriol at the board? I am genuinely curious whether or not they will do it
I sent a Support Ticket. Even made a few suggestions of what could have been done instead.
Maybe this is a silly question but has anyone tried politely asking for him to be replaced by a citation if you already have one? Before throwing vitriol at the board? I am genuinely curious whether or not they will do it
I sent a Support Ticket. Even made a few suggestions of what could have been done instead.
Scott
I bet they're getting lots of suggestions...
And some might be less helpful, such as "First, fold it until it is all sharp corners..."
Scott
"The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."
First 6 "bonus" tickets to ruin everyone's Xmas, and leave many who planned their event in advance without a Mirror Beverley...
Now a Mirror Picard that absolutely no one wanted - to compensate for the 5* Mirror Troi some captains missed out on with end-of-event lag?
Not sure who is dreaming up the "compensation" at DB, but it is not only missing the mark - it's a negative to players.
To be fair a lot of people don’t buy double up offers. As I said earlier I think a legendary behold would have been better if DB was going to offer it as compensation but honestly I was shocked they gave that much for 5 minutes of downtime. Yes at the most critical time of event but still....
First 6 "bonus" tickets to ruin everyone's Xmas, and leave many who planned their event in advance without a Mirror Beverley...
Now a Mirror Picard that absolutely no one wanted - to compensate for the 5* Mirror Troi some captains missed out on with end-of-event lag?
Not sure who is dreaming up the "compensation" at DB, but it is not only missing the mark - it's a negative to players.
This didn't miss the mark. It was flipping off the community with both hands. Well, right back at ya, DB. F2P from now on, and you can thank the way you handled this for that 100%.
Maybe this is a silly question but has anyone tried politely asking for him to be replaced by a citation if you already have one? Before throwing vitriol at the board? I am genuinely curious whether or not they will do it
I sent a Support Ticket. Even made a few suggestions of what could have been done instead.
Scott
I bet they're getting lots of suggestions...
And some might be less helpful, such as "First, fold it until it is all sharp corners..."
First 6 "bonus" tickets to ruin everyone's Xmas, and leave many who planned their event in advance without a Mirror Beverley...
Now a Mirror Picard that absolutely no one wanted - to compensate for the 5* Mirror Troi some captains missed out on with end-of-event lag?
Not sure who is dreaming up the "compensation" at DB, but it is not only missing the mark - it's a negative to players.
To be fair a lot of people don’t buy double up offers. As I said earlier I think a legendary behold would have been better if DB was going to offer it as compensation but honestly I was shocked they gave that much for 5 minutes of downtime. Yes at the most critical time of event but still....
A lot of people don't spend at all.
However, those that spend, and those who have the honor, well lots of them have purchased the citation or the double up offer.
I'm in a fleet full of them and you can see the amount of dumpster fire heat that's coming off this.
So...another mobile game I play has a system where it won't give you duplicate awards during events. For instance, if the event is a repeat and you already got "Top Prize A", then next event you get some replacement reward (usually a form of in-game premium currency, in the case of STT, it'd be like getting honour or dil).
It would be nice if DB could have done something similar with their compensation. If Mirror Picard would be considered "Duplicate", then give them a citation, otherwise, give them Mirror Picard.
But that would probably have taken extra time to script and I guess they were in a hurry? *sigh*
“Treason, like beauty, is in the eye of the beholder.” - Elim Garak
Cardassian wishlist: Tora Ziyal - Thanks!
Natima Lang
Empok Nor Garak
Tekeny Ghemor
Mira
Makbar
Dejar
Ulani Belor
You read my mind! I'm currently running around discussing how this snafu has impacted us, our fleets, and what we're going to do about it with folks all through Line and Discord.
Frankly... The real question is are we running with Do Better or have we given up so much hope that it's Don't Bother now?
DB, you need better management. Instead of giving out another event Mirror Picard, you should have given out either a 5* citation or a legendary behold. Because many have used 50,000 honor points OR $25 to FF their Mirror Picard. And how fair is that to those who did that?? DB, instead of rushing to hopefully satisfy a mistake, take an extra five minutes and think things through. This is another blunder by your management.
You read my mind! I'm currently running around discussing how this snafu has impacted us, our fleets, and what we're going to do about it with folks all through Line and Discord.
Frankly... The real question is are we running with Do Better or have we given up so much hope that it's Don't Bother now?
Not quite fitting, but I am reminded of Buckaroo Banzai and the "Don't touch that you don't know what it's attached to" line.
I'd really like them to stop fiddling with whatever they are fiddling with. The tech side of it, the timing side of it. Just would like things to be as stable as they were not that many moons ago. (Not saying DB didn't **tsk tsk** up, just not as often and not quite as spectacularly, privacy blunder notwithstanding)
To praphrase Sarek, I feel compelled to agree with my esteemed collegues.
While I benefited from getting a free mirror picard, and finally getting to FF a 5 star, its a dagger through the hearts of anyone who paid for him early. This shakes customer confidence for everyone in the future. The gesture is appreciated, I think it was the right move. Its how it was done that is wrong.
Solution: Offer a free legendary behold, a choice of three random characters. Or Khaless. You can even give out 50,000 honor so players can chose to get a behold or legendary citaton, or save up.
You really need to correct this guys, this is about restoring customer confidence
You read my mind! I'm currently running around discussing how this snafu has impacted us, our fleets, and what we're going to do about it with folks all through Line and Discord.
Frankly... The real question is are we running with Do Better or have we given up so much hope that it's Don't Bother now?
That's where I'm at. My initial question was whether I should go F2P or just stop playing altogether.
Now that I'm a little calmer, I'm going to wait for a resolution and then decide.
I would have preferred a "Be-Gold" with Mirror Beverly Crusher, Mirror Inquisitor Troi and Mirror Picard or 50'000 Honor or a 5* citation.
Now I feel like I've thrown out all my honor (save the 550 for airlucking the extra Picard) for nuffin. 49'450 Honor is over a month's work including fleet targets, voyages, daily reward portal pulls and event threshold and end-reward claimings.
"Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
Nice.... many people paid the $25 to get the fifth star. I am hoping DB will correct this oversite, and give people a choice of Picard or a legendary citation. That way, everyone actually benefits from the gift.
“A committee is a cul-de-sac, down which good ideas are lured and quietly strangled.” —Mark TwainMEMBER: [BoB] Barrel of Bloodwine... We are recruiting and putting the “curv” in scurvy! Best Event Finish: #3 Honor Debt: Inconceivable...Honor Bank Account: Slowly building...
its a dagger through the hearts of anyone who paid for him early.
It's a bigger dagger for those that paid for him laterly, even if in honor. Bought in the first event that additional star at least had a very good use through Mega.
You read my mind! I'm currently running around discussing how this snafu has impacted us, our fleets, and what we're going to do about it with folks all through Line and Discord.
Frankly... The real question is are we running with Do Better or have we given up so much hope that it's Don't Bother now?
It really is feeling like don't bother. This is such a kick. It would be one think of I could get adequate compensation for air locking crew I paid to have ff and for the money I paid to try to get Troi ff but couldn't because DB once more didn't plan.
I for one have no real interest any more in hearing how DB will be looking at this an implementing ways it will not happen as well as hearing how they hear us. Erin you do not really here us you companies action prove it to me and time again.
Sincerely,
Lilac Erosion
7TH Tactical Wing
Maybe the irony is that we play because we’re Star Trek fans, those hopeful idealists that like to think things will get better when we raise valid concerns about fairness and balance, etc and we forget that DB’s greed openly mocks the values espoused by the franchise they have a license
-Lord Wizzlestix IT
Myself and several others in 7TW have submitted tickets kindly asking that our citations and DYS spendings be replaced. I appreciate what DB was trying to do, but this compensation is unfair to some of the most ardent supporters of the company. Hopefully DB will do right by us. Personally, I asked for 49,450 honor, as I plan to airlock this copy of Mirror Picard since I used a citation on him way back in week 1 of this mega event.
its a dagger through the hearts of anyone who paid for him early.
Except the people who paid for him early, did so with the purpose of having the advantage through the mega event. Which they still got.
I understand where the frustration is coming from, but I also think the pitchfork raising of "I paid $25 to get the extra star four weeks ago and now you give it free so I want a refund" is over the top for sure.
You read my mind! I'm currently running around discussing how this snafu has impacted us, our fleets, and what we're going to do about it with folks all through Line and Discord.
Frankly... The real question is are we running with Do Better or have we given up so much hope that it's Don't Bother now?
It really is feeling like don't bother. This is such a kick. It would be one think of I could get adequate compensation for air locking crew I paid to have ff and for the money I paid to try to get Troi ff but couldn't because DB once more didn't plan.
I for one have no real interest any more in hearing how DB will be looking at this an implementing ways it will not happen as well as hearing how they hear us. Erin you do not really here us you companies action prove it to me and time again.
Comments
But i do agree with the many players who have him fuly fused.
On the other hand, if they had given the amount of dilithium for extending a voyage, the people affected would still be disadvantaged, as all players who didn't used dilithium to extend, would still have an advantage as they could use that dilitium for other stuff.
There should be an aplogy gift for all event participants. A citation would have been better i believe.
But then there should be looked at the people who had a voyage fail during the down time and those (and only those) should need to receive a dilithium payback independent whether they actually extended the voyage or ended the voyage.
The different aspects of the game that could have been negatively affected should need to be analyzed, and the affected players should receive additional appolagy gifts.
I have never complained about the bugs or compensation... ever... but this one just bugs me to no end having got the 5* long ago anticipating a 4/5 at the end of the event...
May the Whomever that thought this up be forced to clean all the toilets in Grand Central Station using only their tongue 😛 after Friday night rush hour as penance...
I want my 25$ refunded please.
I am talking about losing out on a voyage timer or something similar. This will not be corrected with widespread compensation.
Now a Mirror Picard that absolutely no one wanted - to compensate for the 5* Mirror Troi some captains missed out on with end-of-event lag?
Not sure who is dreaming up the "compensation" at DB, but it is not only missing the mark - it's a negative to players.
Worf:
Picard
These are not remotely the same compensations. If you were to give something specific out, a "Sorry-Troi" might be most appropriate (or, if you're feeling really generous, make it a 1-pull behold between Picard and Troi to give us a little more choice).
When giving out compensation, it's important that it has value to those that were impacted so that it alleviates the badness that it came from. For many players, this does none of that and only leaves them more frustrated.
And some might be less helpful, such as "First, fold it until it is all sharp corners..."
Scott
To be fair a lot of people don’t buy double up offers. As I said earlier I think a legendary behold would have been better if DB was going to offer it as compensation but honestly I was shocked they gave that much for 5 minutes of downtime. Yes at the most critical time of event but still....
This didn't miss the mark. It was flipping off the community with both hands. Well, right back at ya, DB. F2P from now on, and you can thank the way you handled this for that 100%.
Mirror Troi for rank 1-2000
Mirror Janeway for rest.
Instead of having a 3FFE Mirror Janeway on both my accounts, I would have her immortalized on both accounts
.
Or...
'Always run with scissors'.
A lot of people don't spend at all.
However, those that spend, and those who have the honor, well lots of them have purchased the citation or the double up offer.
I'm in a fleet full of them and you can see the amount of dumpster fire heat that's coming off this.
It would be nice if DB could have done something similar with their compensation. If Mirror Picard would be considered "Duplicate", then give them a citation, otherwise, give them Mirror Picard.
But that would probably have taken extra time to script and I guess they were in a hurry? *sigh*
Cardassian wishlist:
Tora Ziyal - Thanks!
Natima Lang
Empok Nor Garak
Tekeny Ghemor
Mira
Makbar
Dejar
Ulani Belor
You know, at this point I don't want them to do better. I just want them to stop doing so much wrong.
You read my mind! I'm currently running around discussing how this snafu has impacted us, our fleets, and what we're going to do about it with folks all through Line and Discord.
Frankly... The real question is are we running with Do Better or have we given up so much hope that it's Don't Bother now?
Proud Former Officer of The Gluten Empire
Retired 12-14-20. So long, and thanks for all the cat pics!
Trista
Not quite fitting, but I am reminded of Buckaroo Banzai and the "Don't touch that you don't know what it's attached to" line.
I'd really like them to stop fiddling with whatever they are fiddling with. The tech side of it, the timing side of it. Just would like things to be as stable as they were not that many moons ago. (Not saying DB didn't **tsk tsk** up, just not as often and not quite as spectacularly, privacy blunder notwithstanding)
While I benefited from getting a free mirror picard, and finally getting to FF a 5 star, its a dagger through the hearts of anyone who paid for him early. This shakes customer confidence for everyone in the future. The gesture is appreciated, I think it was the right move. Its how it was done that is wrong.
Solution: Offer a free legendary behold, a choice of three random characters. Or Khaless. You can even give out 50,000 honor so players can chose to get a behold or legendary citaton, or save up.
You really need to correct this guys, this is about restoring customer confidence
That's where I'm at. My initial question was whether I should go F2P or just stop playing altogether.
Now that I'm a little calmer, I'm going to wait for a resolution and then decide.
Now I feel like I've thrown out all my honor (save the 550 for airlucking the extra Picard) for nuffin. 49'450 Honor is over a month's work including fleet targets, voyages, daily reward portal pulls and event threshold and end-reward claimings.
It really is feeling like don't bother. This is such a kick. It would be one think of I could get adequate compensation for air locking crew I paid to have ff and for the money I paid to try to get Troi ff but couldn't because DB once more didn't plan.
I for one have no real interest any more in hearing how DB will be looking at this an implementing ways it will not happen as well as hearing how they hear us. Erin you do not really here us you companies action prove it to me and time again.
Lilac Erosion
7TH Tactical Wing
Maybe the irony is that we play because we’re Star Trek fans, those hopeful idealists that like to think things will get better when we raise valid concerns about fairness and balance, etc and we forget that DB’s greed openly mocks the values espoused by the franchise they have a license
-Lord Wizzlestix IT
Except the people who paid for him early, did so with the purpose of having the advantage through the mega event. Which they still got.
I understand where the frustration is coming from, but I also think the pitchfork raising of "I paid $25 to get the extra star four weeks ago and now you give it free so I want a refund" is over the top for sure.
I agree with you 100%.