What do you all thinking about that:
My guy, who used the bug 26 times, now has his former dili amount +350.
And he got an extra compensation for the bug: he got 500 chrons and nine 4* (some random and 2 of the new Yates) + one 5* (resistance Neelix) crew on top too the 350 dili he already got...
That's absolutely unfair for all the other people.
Everyone should get this compensation. And than this problem is finished.
MfG Hell #StopMacros
aus einer Top30 Flotte mit Sternenbasislevel 134 (maxed)
Wir suchen Spieler, die täglich aktiv sind. Schreibt mich bei Interesse an, entweder hier oder bei Discord. Meine ID bei Discord: TheHell2Earth#5022
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So, basically it is like this:
Everyone who was using this bug is rewarded with 6850 dilithium. DB lets him keep 350 from the bugged dilithium AND the 6500 special pack itself! (o_O)
This is far from fair actually. Either give the dilithium and special pack to everyone and not just the ones who used the bug, or give it no no one! Cause, honestly... why would someone ever reward people for exploiting a bug, which is against the TOS?
Where does it say purchasing a pack multiple times is against the TOS? If people had done a string of events similar to the $5 DYC DBacle, then yes it would be exploiting. Buying a freely available pack in the shop is not exploiting...
From "Developing online games" by Jessica Mulligan & Bridgette Patrovsky:
"In video games, an exploit is the use of a bug or glitches, game system, rates, hit boxes, speed or level design etc. by a player to their advantage in a manner not intended by the game's designers."
Conclusion is pretty simple. Opening more than one such bugged portal can and should be considered as using an exploit.
And buying packs normally from the portal is none of that, your conclusion is tenuous at best. it's a pack content issue, not a buying mechanic issue. That is 100% on DB not the player.
Call it whatever you want, but anyone buying multiple packs in an attempt to accumulate dilithium at a rate nowhere close to the norm knew exactly what they were doing. Bug, exploit, loophole, whatever, you knew what you were doing.
DB introduced the faulty pack, but it took the players to abuse it. Trying to put 100% of the blame on DB is disingenuous and dishonest.
The mental hoops some people jump through to justify their behavior is both amusing and depressing.
so , genuine question here. make an honest attempt to answer this w/o re-hashing all the "reasons" why from earlier in this thread, because none of those sufficiently answer this question.
Why do you feel you're entitled to any more information than what DB has given you thus far?
Do I or anyone else should or could feel to be entitled to obtain such information is pretty subjective but there is one simple and fully objective reason for developer here. Revealing such information would be a very powerful gesture of good will, something which is much more valuable than amplifying players concerns by hiding it.
So, basically it is like this:
Everyone who was using this bug is rewarded with 6850 dilithium. DB lets him keep 350 from the bugged dilithium AND the 6500 special pack itself! (o_O)
This is far from fair actually. Either give the dilithium and special pack to everyone and not just the ones who used the bug, or give it no no one! Cause, honestly... why would someone ever reward people for exploiting a bug, which is against the TOS?
Where does it say purchasing a pack multiple times is against the TOS? If people had done a string of events similar to the $5 DYC DBacle, then yes it would be exploiting. Buying a freely available pack in the shop is not exploiting...
From "Developing online games" by Jessica Mulligan & Bridgette Patrovsky:
"In video games, an exploit is the use of a bug or glitches, game system, rates, hit boxes, speed or level design etc. by a player to their advantage in a manner not intended by the game's designers."
Conclusion is pretty simple. Opening more than one such bugged portal can and should be considered as using an exploit.
And buying packs normally from the portal is none of that, your conclusion is tenuous at best. it's a pack content issue, not a buying mechanic issue. That is 100% on DB not the player.
You don't understand the problem. I'm not saying players are guilty of producing this exploit. This exploit was produced by developer but players were the ones using it against the developer's will. It was by definition an exploit.
So, basically it is like this:
Everyone who was using this bug is rewarded with 6850 dilithium. DB lets him keep 350 from the bugged dilithium AND the 6500 special pack itself! (o_O)
This is far from fair actually. Either give the dilithium and special pack to everyone and not just the ones who used the bug, or give it no no one! Cause, honestly... why would someone ever reward people for exploiting a bug, which is against the TOS?
Where does it say purchasing a pack multiple times is against the TOS? If people had done a string of events similar to the $5 DYC DBacle, then yes it would be exploiting. Buying a freely available pack in the shop is not exploiting...
From "Developing online games" by Jessica Mulligan & Bridgette Patrovsky:
"In video games, an exploit is the use of a bug or glitches, game system, rates, hit boxes, speed or level design etc. by a player to their advantage in a manner not intended by the game's designers."
Conclusion is pretty simple. Opening more than one such bugged portal can and should be considered as using an exploit.
And buying packs normally from the portal is none of that, your conclusion is tenuous at best. it's a pack content issue, not a buying mechanic issue. That is 100% on DB not the player.
Call it whatever you want, but anyone buying multiple packs in an attempt to accumulate dilithium at a rate nowhere close to the norm knew exactly what they were doing. Bug, exploit, loophole, whatever, you knew what you were doing.
DB introduced the faulty pack, but it took the players to abuse it. Trying to put 100% of the blame on DB is disingenuous and dishonest.
The mental hoops some people jump through to justify their behavior is both amusing and depressing.
And again, based on the situation, folks had to make a snap call that ultimately favored taking advantage of the overly generous offer. Everyone is comparing to self operated MMO and PC game practices. In the mobile world the industry standard is set by the Payment Processor distribution platforms of Google and Apple. You are responsible for the content of the packs you sell, not the buyer.
I completely understand the anger for having missed it, which is why I'm saying mass huge compensation for those that did is the needed path. Apple and Google policy completely disagree with the narrative of exploiting everyone is trying to push, and DB doubling down in their in-game mails identifying it as a pack content error on purchases is much more in line with those policies.
By all means, DB take it back, compensate everyone else, etc. But the vitriol at players who have suffered the opposite side of these bugs for years is disgusting and misguided.
So, basically it is like this:
Everyone who was using this bug is rewarded with 6850 dilithium. DB lets him keep 350 from the bugged dilithium AND the 6500 special pack itself! (o_O)
This is far from fair actually. Either give the dilithium and special pack to everyone and not just the ones who used the bug, or give it no no one! Cause, honestly... why would someone ever reward people for exploiting a bug, which is against the TOS?
Where does it say purchasing a pack multiple times is against the TOS? If people had done a string of events similar to the $5 DYC DBacle, then yes it would be exploiting. Buying a freely available pack in the shop is not exploiting...
From "Developing online games" by Jessica Mulligan & Bridgette Patrovsky:
"In video games, an exploit is the use of a bug or glitches, game system, rates, hit boxes, speed or level design etc. by a player to their advantage in a manner not intended by the game's designers."
Conclusion is pretty simple. Opening more than one such bugged portal can and should be considered as using an exploit.
And buying packs normally from the portal is none of that, your conclusion is tenuous at best. it's a pack content issue, not a buying mechanic issue. That is 100% on DB not the player.
Call it whatever you want, but anyone buying multiple packs in an attempt to accumulate dilithium at a rate nowhere close to the norm knew exactly what they were doing. Bug, exploit, loophole, whatever, you knew what you were doing.
DB introduced the faulty pack, but it took the players to abuse it. Trying to put 100% of the blame on DB is disingenuous and dishonest.
The mental hoops some people jump through to justify their behavior is both amusing and depressing.
So, basically it is like this:
Everyone who was using this bug is rewarded with 6850 dilithium. DB lets him keep 350 from the bugged dilithium AND the 6500 special pack itself! (o_O)
This is far from fair actually. Either give the dilithium and special pack to everyone and not just the ones who used the bug, or give it no no one! Cause, honestly... why would someone ever reward people for exploiting a bug, which is against the TOS?
Where does it say purchasing a pack multiple times is against the TOS? If people had done a string of events similar to the $5 DYC DBacle, then yes it would be exploiting. Buying a freely available pack in the shop is not exploiting...
From "Developing online games" by Jessica Mulligan & Bridgette Patrovsky:
"In video games, an exploit is the use of a bug or glitches, game system, rates, hit boxes, speed or level design etc. by a player to their advantage in a manner not intended by the game's designers."
Conclusion is pretty simple. Opening more than one such bugged portal can and should be considered as using an exploit.
And buying packs normally from the portal is none of that, your conclusion is tenuous at best. it's a pack content issue, not a buying mechanic issue. That is 100% on DB not the player.
Call it whatever you want, but anyone buying multiple packs in an attempt to accumulate dilithium at a rate nowhere close to the norm knew exactly what they were doing. Bug, exploit, loophole, whatever, you knew what you were doing.
DB introduced the faulty pack, but it took the players to abuse it. Trying to put 100% of the blame on DB is disingenuous and dishonest.
The mental hoops some people jump through to justify their behavior is both amusing and depressing.
I completely understand the anger for having missed it, which is why I'm saying mass huge compensation for those that did is the needed path.
But the vitriol at players who have suffered the opposite side of these bugs for years is disgusting and misguided.
You completely lost yourself. Think again what you just have said...
What do you all thinking about that:
My guy, who used the bug 26 times, now has his former dili amount +350.
And he got an extra compensation for the bug: he got 500 chrons and nine 4* (some random and 2 of the new Yates) + one 5* (resistance Neelix) crew on top too the 350 dili he already got...
That's absolutely unfair for all the other people.
Everyone should get this compensation. And than this problem is finished.
If true, and I have no reason to doubt you, all of this stuff is unfair, and I would like to see some kind of global compensation for those of us who did not get to partake in the exploit, but a handful of new crew and chronitons hardly seems like your guy will easily rocket ahead of everyone else in the next few or even one event.
I think we should continue to push DB to make this right. The demands for information that I would expect no company to divulge without a legal reason to do so are unhelpful and counterproductive. I can't imagine a number of players so large obtaining an amount of dilithium so large as to make everything I already achieved and purchased worthless. That said, I am going to suspend any purchases for the time being as I am displeased with the current resolution, and I am open to other suggestions for concrete action to take as a paying player.
I completely understand the anger for having missed it, which is why I'm saying mass huge compensation for those that did is the needed path.
But the vitriol at players who have suffered the opposite side of these bugs for years is disgusting and misguided.
You completely lost yourself. Think again what you just have said...
I might have lost you, but I'm pretty clear.
Its understandable to be upset about the imbalance this issue caused, and that I 100% agree needs resolving. Its uncalled for to blame the players for two years of failed QA, testing, and copying and pasting when it finally broke in their favor instead of being in DBs historically.
How long has the FTM crowd been calling on DB to test the portals before release so they arent wasting hundreds of dollars chasing cards that aren't in them? And the defense DB used on those issues was always "pack drops are what pack drops are, we won't change them after the fact."
This was 100% preventable by DB, the playerbase begged for the measures that would have prevented it and were ignored because it always broke in DBs favor before.
I completely understand the anger for having missed it, which is why I'm saying mass huge compensation for those that did is the needed path.
But the vitriol at players who have suffered the opposite side of these bugs for years is disgusting and misguided.
You completely lost yourself. Think again what you just have said...
I might have lost you, but I'm pretty clear.
Its understandable to be upset about the imbalance this issue caused, and that I 100% agree needs resolving. Its uncalled for to blame the players for two years of failed QA, testing, and copying and pasting when it finally broke in their favor instead of being in DBs historically.
How long has the FTM crowd been calling on DB to test the portals before release so they arent wasting hundreds of dollars chasing cards that aren't in them? And the defense DB used on those issues was always "pack drops are what pack drops are, we won't change them after the fact."
This was 100% preventable by DB, the playerbase begged for the measures that would have prevented it and were ignored because it always broke in DBs favor before.
Think again. Yes, developer is responsible for producing this exploit and for many other things but nobody forced players to exploit this bugged portal. Some players were exploiting a bug. They were aware what they are doing. This situation is crystal clear.
I completely understand the anger for having missed it, which is why I'm saying mass huge compensation for those that did is the needed path.
But the vitriol at players who have suffered the opposite side of these bugs for years is disgusting and misguided.
You completely lost yourself. Think again what you just have said...
I might have lost you, but I'm pretty clear.
Its understandable to be upset about the imbalance this issue caused, and that I 100% agree needs resolving. Its uncalled for to blame the players for two years of failed QA, testing, and copying and pasting when it finally broke in their favor instead of being in DBs historically.
How long has the FTM crowd been calling on DB to test the portals before release so they arent wasting hundreds of dollars chasing cards that aren't in them? And the defense DB used on those issues was always "pack drops are what pack drops are, we won't change them after the fact."
This was 100% preventable by DB, the playerbase begged for the measures that would have prevented it and were ignored because it always broke in DBs favor before.
Think again. Yes, developer is responsible for producing this exploit and for many other things but nobody forced players to exploit this bugged portal. Some players were exploiting a bug. They were aware what they are doing. This situation is crystal clear.
I'm at 50/50 on this. Yes, players knew what they were doing but it's on DB, through a shade better QA, to know what they are putting out for consumption. Players can't be in the business of second guessing every item, all the time, from the DEV and have to wonder if they've just hit a generous bug. Now, here - it was obvious (+ 50% of "fault"). Likewise, DB is in the best position to know what it has offered for sale....not us (+ 50%). So, where's that leave it? Tie goes to the runner/player.
I completely understand the anger for having missed it, which is why I'm saying mass huge compensation for those that did is the needed path.
But the vitriol at players who have suffered the opposite side of these bugs for years is disgusting and misguided.
You completely lost yourself. Think again what you just have said...
I might have lost you, but I'm pretty clear.
Its understandable to be upset about the imbalance this issue caused, and that I 100% agree needs resolving. Its uncalled for to blame the players for two years of failed QA, testing, and copying and pasting when it finally broke in their favor instead of being in DBs historically.
How long has the FTM crowd been calling on DB to test the portals before release so they arent wasting hundreds of dollars chasing cards that aren't in them? And the defense DB used on those issues was always "pack drops are what pack drops are, we won't change them after the fact."
This was 100% preventable by DB, the playerbase begged for the measures that would have prevented it and were ignored because it always broke in DBs favor before.
Think again. Yes, developer is responsible for producing this exploit and for many other things but nobody forced players to exploit this bugged portal. Some players were exploiting a bug. They were aware what they are doing. This situation is crystal clear.
I'm at 50/50 on this. Yes, players knew what they were doing but it's on DB, through a shade better QA, to know what they are putting out for consumption. Players can't be in the business of second guessing every item, all the time, from the DEV and have to wonder if they've just hit a generous bug. Now, here - it was obvious (+ 50% of "fault"). Likewise, DB is in the best position to know what it has offered for sale....not us (+ 50%). So, where's that leave it? Tie goes to the runner/player.
How many times before DB was that generous? Some things are more than obvious.
I completely understand the anger for having missed it, which is why I'm saying mass huge compensation for those that did is the needed path.
But the vitriol at players who have suffered the opposite side of these bugs for years is disgusting and misguided.
You completely lost yourself. Think again what you just have said...
I might have lost you, but I'm pretty clear.
Its understandable to be upset about the imbalance this issue caused, and that I 100% agree needs resolving. Its uncalled for to blame the players for two years of failed QA, testing, and copying and pasting when it finally broke in their favor instead of being in DBs historically.
How long has the FTM crowd been calling on DB to test the portals before release so they arent wasting hundreds of dollars chasing cards that aren't in them? And the defense DB used on those issues was always "pack drops are what pack drops are, we won't change them after the fact."
This was 100% preventable by DB, the playerbase begged for the measures that would have prevented it and were ignored because it always broke in DBs favor before.
Think again. Yes, developer is responsible for producing this exploit and for many other things but nobody forced players to exploit this bugged portal. Some players were exploiting a bug. They were aware what they are doing. This situation is crystal clear.
I'm at 50/50 on this. Yes, players knew what they were doing but it's on DB, through a shade better QA, to know what they are putting out for consumption. Players can't be in the business of second guessing every item, all the time, from the DEV and have to wonder if they've just hit a generous bug. Now, here - it was obvious (+ 50% of "fault"). Likewise, DB is in the best position to know what it has offered for sale....not us (+ 50%). So, where's that leave it? Tie goes to the runner/player.
How many times before DB was that generous? Some things are more than obvious.
Agreed, but if they want to keep rolling the QA dice, then they can be on the working end of an RNG style punch in the gut like the rest of us. Just like with any gamble (and to be sure, putting an item out for retail sale before it's properly tested is), they can, and this time did, lose. Player punishment is out of the question....but a nice misdirection for the apologists. 😂😂
I have been reading this thread, but I may have missed the answer to my question. Apologies if I have.
The important thing for me is what DB are doing with anyone who did obtain large amounts of free dil, but laundered it away very quickly. Are the crew, items and resources obtained in this way being removed from peoples accounts?
This is hugely important. If the rumours are true, then it doesn’t matter what percentage or small number of players utilised it. 200/230K+ Dil spent into packs would yield a huge number of golds or extra crew slots - I need to know these are being dealt with otherwise it’s a huge unfair advantage.
What do you all thinking about that:
My guy, who used the bug 26 times, now has his former dili amount +350.
And he got an extra compensation for the bug: he got 500 chrons and nine 4* (some random and 2 of the new Yates) + one 5* (resistance Neelix) crew on top too the 350 dili he already got...
That's absolutely unfair for all the other people.
Everyone should get this compensation. And than this problem is finished.
Players exploit a bug and they get rewarded for it? Seems very generous. I can't work out if I now never want to buy Tuesday packs or always want to buy Tuesday packs 😕
I have been reading this thread, but I may have missed the answer to my question. Apologies if I have.
The important thing for me is what DB are doing with anyone who did obtain large amounts of free dil, but laundered it away very quickly. Are the crew, items and resources obtained in this way being removed from peoples accounts?
This is hugely important. If the rumours are true, then it doesn’t matter what percentage or small number of players utilised it. 200/230K+ Dil spent into packs would yield a huge number of golds or extra crew slots - I need to know these are being dealt with otherwise it’s a huge unfair advantage.
That's the problem. Developer is silent, rumors are spreading. It's an ugly mess.
I have been reading this thread, but I may have missed the answer to my question. Apologies if I have.
The important thing for me is what DB are doing with anyone who did obtain large amounts of free dil, but laundered it away very quickly. Are the crew, items and resources obtained in this way being removed from peoples accounts?
This is hugely important. If the rumours are true, then it doesn’t matter what percentage or small number of players utilised it. 200/230K+ Dil spent into packs would yield a huge number of golds or extra crew slots - I need to know these are being dealt with otherwise it’s a huge unfair advantage.
That's the problem. Developer is silent, rumors are spreading. It's an ugly mess.
I do not expect to hear/see anything from DB until Thursday, given that Wednesday is a holiday in the U.S.A. That being said, I am interested to see how they eventually choose to respond to this mounting consternation. I might make some popcorn & kick back for the show.... 🖖🏻
"In the short run, the game defines the players. But in the long run, it's us players who define the game." — Nicky Case, The Evolution of Trust
I think another issue that is being ignored here is the fact in 2 days there have been 3 MAJOR mistakes with this game, and how DB has handled them. One was to give out compensation, which lead to "a small amount of players" receiving the compensation TWICE. Second is the whole double compensation fiasco which was ignored. Finally we have this portal bug that has lead to an unfair advantage given to "a small number of players", and it's been ignored by the developers. Their "solution" of taking that advantage away is causing even more of a fiasco towards said players, as well as those of us that did not take advantage of saod bug. I have spent more money than I have ever wanted to I'm this game because I enjoy it, however the lack of care shown by DB has me second guessing ANY future purchases.
Finally we have this portal bug that has lead to an unfair advantage given to "a small number of players", and it's been ignored by the developers.
You guys realize today is a MAJOR US holiday, right? (that means, they are not working today) Even still, this isn't the avengers where the big bad snaps his fingers and everything is fixed in a jiff.
. I can't imagine a number of players so large obtaining an amount of dilithium so large as to make everything I already achieved and purchased worthless.
Why are you making this assumption based on what one guy says someone he knows did?
The pack was up during the most popular time of day to play for 15-30 minutes - when a single tap grants you 350 free dil you can get hundreds of thousands of dil in that time. That’s game-breaking, and that level of inflation makes all the dilithium anyone has bought until yesterday effectively worthless. I’ve bought quite a bit over the years, and to find out that someone has gotten more than I could possibly have hoped for in that time for free... why would I continue buying?
Even if we got hard numbers as to how many exploited this, how could we be sure they were truthful or that they weeded everyone out and got it all back? We’ve always had to put our trust in DB that we are all playing on a fair playing-field - it’s what makes this in-game economy work, and it’s why they compensate us for even the briefest of down-times when some could play and others couldn’t. This situation is unprecedented; the entire in-game economy is now out of balance and our only hope that it will be set right is DB’s ability to unravel this mess entirely. Unless they do a rollback to before this happened, we can’t know for sure if there are a large number of people sitting on all their free purchases or still hoarding dil to gain a massive advantage at any time. This is a competitive card collecting game, if any number of people have gotten such an enormous advantage and gotten away with it, this all falls apart.
Who’s going to spend money on dil to get ahead in the next event or to get a chance at a legendary knowing that others can or have already gotten that 100x over for free?
Who cares that they’ve gotten a ‘rare’ card when so many people can get it or have gotten it for free that the achievement hardly means anything?
Compensation simply won’t work here; if even a few have gotten away with tons of dil or purchases then whatever they give us won’t begin to cover the damage. In events, when only a very small number of people get the best rewards, how are we not disadvantaged by even a few people capable of winning for free? The only way to be sure we aren’t still massively disadvantaged going forward is if they roll everything back to before this happened. As unlikely as that is to happen, I think we should all accept this. Whatever we’ve gained from a couple of days of play pales in comparison to the knowledge that our cards, dil, honor, everything - aren’t worthless.
Some one who pulled 26 Times got to:
keep the 350d (Objection..).
Received 9 Super Rares, at least two of which were the brand new featured 4* (Objection!)
Annnnnd a Featured 5* ?? (Objection dam it !!)
If this is true I want to know what the hell is going on !
Why didn't you just roll back the servers an hour after it happened ?
You put out a pack that gives more Dilithium then it gets, every pull and in the game email writes it out as if the affected players were the ones harmed by this..?
You won't compensate the rest of the player
Base (who didn't exploit this ) but those who did, get extra Chronitons.. Extra Characters ?
There was zero risk and zero loss to them by pulling 1 time, 50 times or 1200 times so Why are you rewarding players who were never wronged in any way at all by this bug.. (and) thus harming everyone else ?
Don't get me wrong..
You put out a special pack that is supposed to have character X possible to be gained and it doesn't have him/her.. please.. compensate generosity.. the pull would essentially be rigged (accidentally) against, they should be righted..
But this ?
If this is true,
Are you out of your collective minds ?
If you can only answer one question Db. Please explain the harm that was done to anyone who pulled that pack that validates -them- being compensated.
... And if it's not true..
Then I apologize..
Clearly this issue need transparency.
Now, the apologists love saying, "...what can you do with that information?...."
I know this is referring to me, so let me clarify that I am not very pleased with this entire situation and have wondered if this (on top of a lot of other things lately) is finally what's going to close my wallet. I was literally asking you what you would do with the information you are asking for so I could determine if it was information that would help me make that decision. So far, you've given me no reason to think this information would be helpful to me in any way.
You don't think it would be useful to know whether not it was 1% versus 35% of the player base that have additional resources? That gives you a good estimation of the degree of dilution. It's tantamount to being a shareholder of a corporation. The value of your shares is relative to how many exist, among other things. If only 2% of the player base have ill gotten resources, I can stomach that. If, however, it's 29%, that's too much dilution to the overall game economy.
Even if it is a small % we're talking about something that's mainly going to have been exploited by active players that more often than not compete for top 1k places. Even a small % makes a massive difference here.
Re: how this will be solved, I think it's too early for us as players to speculate.
I don't know what kind of powers they're willing to use to "fix" this mess.
I do know that legally, they're going to be in a weird spot.
Because legally, this might not be viewed as exploiting a bug. This can be viewed as players purchasing a pack in the time portal, using legitimately purchased currency, and having the contents taken away.
Comments
My guy, who used the bug 26 times, now has his former dili amount +350.
And he got an extra compensation for the bug: he got 500 chrons and nine 4* (some random and 2 of the new Yates) + one 5* (resistance Neelix) crew on top too the 350 dili he already got...
That's absolutely unfair for all the other people.
Everyone should get this compensation. And than this problem is finished.
aus einer Top30 Flotte mit Sternenbasislevel 134 (maxed)
Wir suchen Spieler, die täglich aktiv sind. Schreibt mich bei Interesse an, entweder hier oder bei Discord. Meine ID bei Discord: TheHell2Earth#5022
wir sind die "[STFL] Sternenflotte"
Call it whatever you want, but anyone buying multiple packs in an attempt to accumulate dilithium at a rate nowhere close to the norm knew exactly what they were doing. Bug, exploit, loophole, whatever, you knew what you were doing.
DB introduced the faulty pack, but it took the players to abuse it. Trying to put 100% of the blame on DB is disingenuous and dishonest.
The mental hoops some people jump through to justify their behavior is both amusing and depressing.
Do I or anyone else should or could feel to be entitled to obtain such information is pretty subjective but there is one simple and fully objective reason for developer here. Revealing such information would be a very powerful gesture of good will, something which is much more valuable than amplifying players concerns by hiding it.
You don't understand the problem. I'm not saying players are guilty of producing this exploit. This exploit was produced by developer but players were the ones using it against the developer's will. It was by definition an exploit.
And again, based on the situation, folks had to make a snap call that ultimately favored taking advantage of the overly generous offer. Everyone is comparing to self operated MMO and PC game practices. In the mobile world the industry standard is set by the Payment Processor distribution platforms of Google and Apple. You are responsible for the content of the packs you sell, not the buyer.
I completely understand the anger for having missed it, which is why I'm saying mass huge compensation for those that did is the needed path. Apple and Google policy completely disagree with the narrative of exploiting everyone is trying to push, and DB doubling down in their in-game mails identifying it as a pack content error on purchases is much more in line with those policies.
By all means, DB take it back, compensate everyone else, etc. But the vitriol at players who have suffered the opposite side of these bugs for years is disgusting and misguided.
100% spot on!!!
You completely lost yourself. Think again what you just have said...
If true, and I have no reason to doubt you, all of this stuff is unfair, and I would like to see some kind of global compensation for those of us who did not get to partake in the exploit, but a handful of new crew and chronitons hardly seems like your guy will easily rocket ahead of everyone else in the next few or even one event.
I think we should continue to push DB to make this right. The demands for information that I would expect no company to divulge without a legal reason to do so are unhelpful and counterproductive. I can't imagine a number of players so large obtaining an amount of dilithium so large as to make everything I already achieved and purchased worthless. That said, I am going to suspend any purchases for the time being as I am displeased with the current resolution, and I am open to other suggestions for concrete action to take as a paying player.
I might have lost you, but I'm pretty clear.
Its understandable to be upset about the imbalance this issue caused, and that I 100% agree needs resolving. Its uncalled for to blame the players for two years of failed QA, testing, and copying and pasting when it finally broke in their favor instead of being in DBs historically.
How long has the FTM crowd been calling on DB to test the portals before release so they arent wasting hundreds of dollars chasing cards that aren't in them? And the defense DB used on those issues was always "pack drops are what pack drops are, we won't change them after the fact."
This was 100% preventable by DB, the playerbase begged for the measures that would have prevented it and were ignored because it always broke in DBs favor before.
Think again. Yes, developer is responsible for producing this exploit and for many other things but nobody forced players to exploit this bugged portal. Some players were exploiting a bug. They were aware what they are doing. This situation is crystal clear.
I'm at 50/50 on this. Yes, players knew what they were doing but it's on DB, through a shade better QA, to know what they are putting out for consumption. Players can't be in the business of second guessing every item, all the time, from the DEV and have to wonder if they've just hit a generous bug. Now, here - it was obvious (+ 50% of "fault"). Likewise, DB is in the best position to know what it has offered for sale....not us (+ 50%). So, where's that leave it? Tie goes to the runner/player.
How many times before DB was that generous?
Agreed, but if they want to keep rolling the QA dice, then they can be on the working end of an RNG style punch in the gut like the rest of us. Just like with any gamble (and to be sure, putting an item out for retail sale before it's properly tested is), they can, and this time did, lose. Player punishment is out of the question....but a nice misdirection for the apologists. 😂😂
The important thing for me is what DB are doing with anyone who did obtain large amounts of free dil, but laundered it away very quickly. Are the crew, items and resources obtained in this way being removed from peoples accounts?
This is hugely important. If the rumours are true, then it doesn’t matter what percentage or small number of players utilised it. 200/230K+ Dil spent into packs would yield a huge number of golds or extra crew slots - I need to know these are being dealt with otherwise it’s a huge unfair advantage.
Players exploit a bug and they get rewarded for it? Seems very generous. I can't work out if I now never want to buy Tuesday packs or always want to buy Tuesday packs 😕
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That's the problem. Developer is silent, rumors are spreading. It's an ugly mess.
That’s good! I think it will stick and we will be referring to it on the forum for years to come
That’s classic close a thread scenario
You guys realize today is a MAJOR US holiday, right? (that means, they are not working today) Even still, this isn't the avengers where the big bad snaps his fingers and everything is fixed in a jiff.
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Why are you making this assumption based on what one guy says someone he knows did?
The pack was up during the most popular time of day to play for 15-30 minutes - when a single tap grants you 350 free dil you can get hundreds of thousands of dil in that time. That’s game-breaking, and that level of inflation makes all the dilithium anyone has bought until yesterday effectively worthless. I’ve bought quite a bit over the years, and to find out that someone has gotten more than I could possibly have hoped for in that time for free... why would I continue buying?
Even if we got hard numbers as to how many exploited this, how could we be sure they were truthful or that they weeded everyone out and got it all back? We’ve always had to put our trust in DB that we are all playing on a fair playing-field - it’s what makes this in-game economy work, and it’s why they compensate us for even the briefest of down-times when some could play and others couldn’t. This situation is unprecedented; the entire in-game economy is now out of balance and our only hope that it will be set right is DB’s ability to unravel this mess entirely. Unless they do a rollback to before this happened, we can’t know for sure if there are a large number of people sitting on all their free purchases or still hoarding dil to gain a massive advantage at any time. This is a competitive card collecting game, if any number of people have gotten such an enormous advantage and gotten away with it, this all falls apart.
Who’s going to spend money on dil to get ahead in the next event or to get a chance at a legendary knowing that others can or have already gotten that 100x over for free?
Who cares that they’ve gotten a ‘rare’ card when so many people can get it or have gotten it for free that the achievement hardly means anything?
Compensation simply won’t work here; if even a few have gotten away with tons of dil or purchases then whatever they give us won’t begin to cover the damage. In events, when only a very small number of people get the best rewards, how are we not disadvantaged by even a few people capable of winning for free? The only way to be sure we aren’t still massively disadvantaged going forward is if they roll everything back to before this happened. As unlikely as that is to happen, I think we should all accept this. Whatever we’ve gained from a couple of days of play pales in comparison to the knowledge that our cards, dil, honor, everything - aren’t worthless.
Some one who pulled 26 Times got to:
keep the 350d (Objection..).
Received 9 Super Rares, at least two of which were the brand new featured 4* (Objection!)
Annnnnd a Featured 5* ?? (Objection dam it !!)
If this is true I want to know what the hell is going on !
Why didn't you just roll back the servers an hour after it happened ?
You put out a pack that gives more Dilithium then it gets, every pull and in the game email writes it out as if the affected players were the ones harmed by this..?
You won't compensate the rest of the player
Base (who didn't exploit this ) but those who did, get extra Chronitons.. Extra Characters ?
There was zero risk and zero loss to them by pulling 1 time, 50 times or 1200 times so Why are you rewarding players who were never wronged in any way at all by this bug.. (and) thus harming everyone else ?
Don't get me wrong..
You put out a special pack that is supposed to have character X possible to be gained and it doesn't have him/her.. please.. compensate generosity.. the pull would essentially be rigged (accidentally) against, they should be righted..
But this ?
If this is true,
Are you out of your collective minds ?
If you can only answer one question Db. Please explain the harm that was done to anyone who pulled that pack that validates -them- being compensated.
... And if it's not true..
Then I apologize..
Clearly this issue need transparency.
Lol remember a few days ago about "hills to die on.." lol.. this is a good example
Shot gun !
-- Any other players get the sweet deal as described above ?
Getting characters and chronitons because you pulled the pack ?
At this point, it's just important for the player base to know and verify this is happening so we know how to react to db.
I don't begrudge you per say.. player gots to play lol.. but I think this being above board is the most important thing.
Even if it is a small % we're talking about something that's mainly going to have been exploited by active players that more often than not compete for top 1k places. Even a small % makes a massive difference here.
I don't know what kind of powers they're willing to use to "fix" this mess.
I do know that legally, they're going to be in a weird spot.
Because legally, this might not be viewed as exploiting a bug. This can be viewed as players purchasing a pack in the time portal, using legitimately purchased currency, and having the contents taken away.