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Independence crew pack is bugged

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  • And how will we ever know? When we have players and fleets that have found ways of scoring in the millions on events, how will we ever know, going forward, who is actually winning the events according to Hoyle?
  • RennJaxoRennJaxo ✭✭✭✭✭
    Well, if anything, this whole DBacle should be enough to deter myself, and perhaps others, from ever purchasing a pack again.
  • Althea BiermontAlthea Biermont ✭✭✭✭✭
    edited July 2018
    Yateball wrote: »
    In game communication says we can keep the DIL from the first pack, everything else will be undone

    Yep, I got the same in game mail. It says that because of the confusion we can keep the extra 350 dilithium. It also says that anything that we purchased with the dilithium will be removed.

    Thinking about it, that makes sense. When they had other buggy packs where the expected crew was not in the pack, anyone who bought the pack received the missing crew as compensation. Those who did not buy the pack didn’t receive anything. This is the same thing. Anyone who bought the pack expecting to get the new crew is getting 350 dilithium out of it as compensation, roughly half the cost of purchasing the pack (less valuable than the 5* crew other pack bugs have compensated). Anyone who didn’t buy it didn’t receive anything just as the previous buggy packs

  • @Shan once again: what happens to the dili from the vip points? I know a guy who has still 6850 dili more than he should have...

    My point exactly. As an example - you know the guy. The rest of us don't. How would I or anyone else (outside of you and him) know if that +6k gets removed from the economy?

    A garbage fix all the way around. But, I tell you this - one thing DB did do, spot on? They made it soooo easy for me to keep my money. (Not for nothing, I have CS still back and forth into me over my dancing Chekov that I never got yesterday).

    +1 Vote of No Confidence
  • Mirror CartmanMirror Cartman ✭✭✭✭✭

    Thinking about it, that makes sense. When they had other buggy packs where the expected crew was not in the pack, anyone who bought the pack received the missing crew as compensation. Those who did not buy the pack didn’t receive anything. This is the same thing. Anyone who bought the pack expecting to get the new crew is getting 350 dilithium out of it as compensation, roughly half the cost of purchasing the pack (less valuable than the 5* crew other pack bugs have compensated). Anyone who didn’t buy it didn’t receive anything just as the previous buggy packs

    No, this is different. In other buggy packs you still spent the 650 dil. They had to give crew to make it right.

    In this case you have effectively had 650 dil refunded, then had the 350 gifted to you.

    350 dil is not a game changer, but is not treating players equally.
  • [DC] Principia[DC] Principia ✭✭✭✭

    Thinking about it, that makes sense. When they had other buggy packs where the expected crew was not in the pack, anyone who bought the pack received the missing crew as compensation. Those who did not buy the pack didn’t receive anything. This is the same thing. Anyone who bought the pack expecting to get the new crew is getting 350 dilithium out of it as compensation, roughly half the cost of purchasing the pack (less valuable than the 5* crew other pack bugs have compensated). Anyone who didn’t buy it didn’t receive anything just as the previous buggy packs

    No, this is different. In other buggy packs you still spent the 650 dil. They had to give crew to make it right.

    In this case you have effectively had 650 dil refunded, then had the 350 gifted to you.

    350 dil is not a game changer, but is not treating players equally.

    It is, however, in line with past "solutions" to bugged packs that did not take into account whether someone would have gotten the given crew based on their RNG roll. Buying early as a bet that the pack would be bugged = guaranteed 5, at least for a few rounds of screwups.
  • Hunter247Hunter247 ✭✭✭✭
    Yateball wrote: »
    In game communication says we can keep the DIL from the first pack, everything else will be undone

    That is really fair on the players who did not have chance to buy a pack.

    Giving 350 DIL to some players but not all is pretty crummy
  • Capt AjammCapt Ajamm ✭✭✭
    Capt Ajamm wrote: »
    Capt Ajamm wrote: »
    They're doing a fix. I just had the "bug" dilithium removed from my account.

    Looks like mine is gone as well

    We should have known DB greed wouldn't give that much away free to however 'small' number

    I don’t really see it as greed. Not if people really did get hundreds of thousands of dilithium. As far as resolutions go, it seems pretty fair

    I was referring to motivation for their speedy reversal of the bugged dil

    Well, I agree with you there. Anything that could lower their revenue even slightly gets jumped on instantly versus some of the bugs that have been out there that really hurt players and have been out there forever. But to be fair, they are a business and profit is their goal. So resources are going to be prioritized accordingly

    And i was indirectly(albeit tongue in cheek) agreeing with your earlier advice that we all calm down and wait to see what DB does.

    I was being somewhat sardonic in my comment. Along the lines of 'never fear we can rely on DB self interest' and so we found out we could
    ~ seeking out new life
  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭

    Thinking about it, that makes sense. When they had other buggy packs where the expected crew was not in the pack, anyone who bought the pack received the missing crew as compensation. Those who did not buy the pack didn’t receive anything. This is the same thing. Anyone who bought the pack expecting to get the new crew is getting 350 dilithium out of it as compensation, roughly half the cost of purchasing the pack (less valuable than the 5* crew other pack bugs have compensated). Anyone who didn’t buy it didn’t receive anything just as the previous buggy packs

    No, this is different. In other buggy packs you still spent the 650 dil. They had to give crew to make it right.

    In this case you have effectively had 650 dil refunded, then had the 350 gifted to you.

    350 dil is not a game changer, but is not treating players equally.

    In those other packs people still got to keep the pack specific crew they did pull in addition to getting a copy of the missing crew mailed to them. Not the same? Well no not exactly, but not all that different.
  • Of course it's a big difference.
    If you're vip14 you get 600 dili per pack (1000-650=350 plus 250 from the vip points)
    26 packs where 15600 dili
    Now it's reduced by 8750 dili
    The rest 6850 dili is still there...
    Now think about the guys with 250k dili from the packs... They still have more than 100k dili..
    MfG Hell #StopMacros

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  • Capt AjammCapt Ajamm ✭✭✭
    Hunter247 wrote: »
    Yateball wrote: »
    In game communication says we can keep the DIL from the first pack, everything else will be undone

    That is really fair on the players who did not have chance to buy a pack.

    Giving 350 DIL to some players but not all is pretty crummy

    DB is wanting to encourage spending even if it comes to nothing, which is the point. You gotta give some incentive to those opened their wallets more than just now it's the same as though they didn't.
    ~ seeking out new life
  • kapukapu ✭✭✭
    Hunter247 wrote: »
    Giving 350 DIL to some players but not all is pretty crummy

    nah, you cant really do anything with 350 dil anyways so that amount is rather inconsequential...


    To people talking about bans:
    Abusing bugs has traditionally been one of the easiest ways of getting permabanned in online games, especially so if the bug involves in-game currencies of any sort.
    Captain Lvl 99; Vip0; 552 Unique Immortals; Fleet: Omega Molecules; Base Lvl 134 (MAX); Playing Since March 2016.
  • [RotP]Ran Airen[RotP]Ran Airen ✭✭✭✭
    Of course it's a big difference.
    If you're vip14 you get 600 dili per pack (1000-650=350 plus 250 from the vip points)
    26 packs where 15600 dili
    Now it's reduced by 8750 dili
    The rest 6850 dili is still there...
    Now think about the guys with 250k dili from the packs... They still have more than 100k dili..

    In game mails have basically said that they are not done undoing (whether by design or bugged fix). The bottom line is that they are letting people keep the first 350 they received from the first bugged pack they pulled. All other dilthium and anything purchased with that dilithium will be undone.

    Member of Rise of the Phoenix.
  • In game mails have basically said that they are not done undoing (whether by design or bugged fix). The bottom line is that they are letting people keep the first 350 they received from the first bugged pack they pulled. All other dilthium and anything purchased with that dilithium will be undone.

    Bravo if that ends up being the case.
    Immortalized: 465
    Tour of duty: January 2016 to present.
    Shut up Wesley.
  • I’m fine with that decision, was expecting all the dil received from the pack to be removed. Was why I didn’t purchase more.
  • ShanShan ✭✭✭✭✭
    As has been pointed out by a few of you in this thread, I am confirming the resolution will be done in stages, over the course of the next few days.

  • Althea BiermontAlthea Biermont ✭✭✭✭✭
    edited July 2018
    A few days doesn’t surprise me. Limited resources and a federal holiday makes perfect sense that they couldn’t get it done quickly

    Better correctly and slow than quickly and messed up causing even more problems
  • Capt AjammCapt Ajamm ✭✭✭
    So if someone still has like 200k ill-gotten dilithium and uses it to buy Kira tomorrow, what then? With an event pack going up for sale, few days seems problematic.

    Sounds like the dil is removed right away. Maybe it's what was gotten with using it today that will take a few days to adjust.
    ~ seeking out new life
  • *player fix : pause play until something is confirmed and certainly stop spending. Instantaneous.
  • jestergeniejestergenie ✭✭✭
    edited July 2018
    So if someone still has like 200k ill-gotten dilithium and uses it to buy Kira tomorrow, what then? With an event pack going up for sale, few days seems problematic.

    Well, I suppose these players were aware what they are doing... I don't think they have any legitimate reason to complain about such potential consequences.
  • edited July 2018
    so the people who already got free dilithium are going to get even more, but those who got nothing, still get nothing?
    And the rich get richer...
  • so the people who already got free dilithium are going to get even more, but those who got nothing, still get nothing?

    Regrettably, correct. As absurd as that is....seems to be the road DB has chosen.
  • Capt AjammCapt Ajamm ✭✭✭
    I'm assuming if someone had dilithium before getting any from bugged packs that could still be used to buy stuff. Just don't go below the balance legitimately acquired.

    DB needs to be sure not to remove those purchases!
    ~ seeking out new life
  • so the people who already got free dilithium are going to get even more, but those who got nothing, still get nothing?

    Isn't it that those who already got free dilithium are allowed to keep 350 dil but have to give the rest back, not that they get even more dilithium on top of the free dilithium they already acquired?

    The rest of us though, as you say, do get nothing.
  • 60 of 9 {DD}60 of 9 {DD} ✭✭
    edited July 2018
    @Shan -

    Can you please provide the number of players that you guys have identified that need corrective action? I would also like to know what percent that is of the playing populus. I assume DB has no objection to supplying us with those metrics, right?
  • [ISA] Big McLargeHuge[ISA] Big McLargeHuge ✭✭✭✭✭
    edited July 2018
    so the people who already got free dilithium are going to get even more, but those who got nothing, still get nothing?

    Isn't it that those who already got free dilithium are allowed to keep 350 dil but have to give the rest back, not that they get even more dilithium on top of the free dilithium they already acquired?

    The rest of us though, as you say, do get nothing.

    Yeah, given the circumstances, this was about the fairest outcome for all concerned. Remove the excess influx of bug-obtained dilithium and move on.

    The only other thing I could see is a game-wide gifting of 350 dil (and the 500 VIP points, if those were retained also) to everyone, or to everyone who did not purchase a pack (so as to not double reward the pack takers), but the resources necessary to accomplish that may not be feasible.

    Other than that, I don't see what else DB could realistically do.
  • FutureImperfectaFutureImperfecta ✭✭✭✭✭
    The vip Dilithium is the big question now..
    That alone could be 10's of thousands of Dilithium.. how the hell can anyone be competitive if that Dilithium isn't knocked back either..

    There is no way that Everything can be undone
    Short of a server roll back speed ups can't be reversed..

    Theres going to need to be some form of universal compensation..

    Everyone who didn't buy it should at least get 350 as well at the minimum.
    Its still ill gotten gains.
    Not there fault (for those who only pulled a couple times) but I never pull a pack unless my wife is home, and she was out at the time..

    Why should I lose out on 350d when others get it.
This discussion has been closed.