These are not 19, are they? I cannot claim any more.
Wir, die Mirror Tribbles [MiT] haben freie Plätze zu vergeben. Kein Zwang und kein Stress, dafür aber Spaß, Discord und eine nette, hilfsbereite Gemeinschaft, incl. voll ausgebauter Starbase und täglich 700 ISM.
The thing is, they obviously know who and how many times, claimed that offer. It seems that those who "exploited" the button less than 20 times, didn't get a ban, and those earlier claims counted towards the 20 limit of the repost...
One of my fleetmates hit the button twice. Banned.
I think I hit it 5-10 times. I saw but again and was like, ok I guess they’re really trying to roll this out big and get us hooked. They’ve done multipull packs before. Figured this was one of those. Didn’t think this was a TOS issue.
I’m VIP 13, nearly 14 and thinking this might be it unless I get an apology. If I come back and find all my items gone, I’m deleting and never coming back.
These are not 19, are they? I cannot claim any more.
Did you claim 5 earlier today during the "bug"? It seems those count.
I got 1 extra from the bug.
Wir, die Mirror Tribbles [MiT] haben freie Plätze zu vergeben. Kein Zwang und kein Stress, dafür aber Spaß, Discord und eine nette, hilfsbereite Gemeinschaft, incl. voll ausgebauter Starbase und täglich 700 ISM.
So now that we have all been given those 19 extra pulls, with a message saying 'here ya go'
When can we expect an apology to the players and rollback off the ban? It wasn't an exploit if it just says 'claim' or 'buy now' @WRG Ben@Shan
I tried to pull 19, and only got 17. I pulled one earlier today from the normal daily pull, and that was after the bug was fixed. I received no exploit rewards yet I certainly don't have 19 polestars.
"I was thinking of the immortal words of Socrates, who said, 'I drank what?!'" - Chris Knight
Moderator of r/startrektimelines Fleet - Inner Planets Alliance Fleet of Pubs Captain Level - 99 Player since - May 2016
I can’t believe the level of punishment you’ve handed down over YOUR MISTAKE. Take back the resources we got in those pulls, or compensate the other players, fine. But not only did you take back the resources we got, you apparently took more than was received, AND ban for 3 days? Making us lose dailys, chrons, campaign rewards, and hurting entire fleets of players during an event?
Then you compensate the other players anyway???
Over YOUR MISTAKE. My bad for clicking a button you put there. This is highly uncalled for.
REVERSE THE BAN.
The way I read the email, the 19 weren't to equalize from the bug, it was WRG realizing they couldn't do a buy once daily for 19 days, so they did buy 19 times and let it expire in 19 days. If you buy all 19 now I don't think you get any more at reset tomorrow.
They shot themselves so much in the foot I actually find it hilarious. I don't wanna make any decisions right now if i was working there....
I find this hilarious too and I’m one of the banned ones. It’s just so preposterous that they thought this was a reasonable and proportionate response.
I’m not coming back in 3 days. I don’t want to play a game that thinks it’s reasonable to ban its most loyal players over something like this.
Fun fact: I got 15 constellations but 16k ISM. How is that even possible?!
Wir, die Mirror Tribbles [MiT] haben freie Plätze zu vergeben. Kein Zwang und kein Stress, dafür aber Spaß, Discord und eine nette, hilfsbereite Gemeinschaft, incl. voll ausgebauter Starbase und täglich 700 ISM.
They shot themselves so much in the foot I actually find it hilarious. I don't wanna make any decisions right now if i was working there....
I find this hilarious too and I’m one of the banned ones. It’s just so preposterous that they thought this was a reasonable and proportionate response.
I’m not coming back in 3 days. I don’t want to play a game that thinks it’s reasonable to ban its most loyal players over something like this.
I tried to pull 19, and only got 17. I pulled one earlier today from the normal daily pull, and that was after the bug was fixed. I received no exploit rewards yet I certainly don't have 19 polestars.
Myself and a few other players have only gotten 18 total.
I tried to pull 19, and only got 17. I pulled one earlier today from the normal daily pull, and that was after the bug was fixed. I received no exploit rewards yet I certainly don't have 19 polestars.
Myself and a few other players have only gotten 18 total.
@Shan we all know this is not your fault, and I want you to know that any anger or frustration from these threads is not aimed at you. We know you have a tremendous job having to deal with Star Trek fans so do not be upset at us. We are all here because we enjoy the game. So please at least keep us informed on what is going on. Thank you
@Princess Trista, sorry, but when customer service messes up, customer service gets the blame for customer service messing up.
An apology and reinstatement for my friends who were banned would go a long way toward mending the broken bridge, but until then, the anger is directed squarely at the person responsible for the customer service error.
I don't want to quit playing the game, but TP is forcing my hand here. All I'm asking for is basic ethics.
Maybe the 19 includes the ones you already got ? , so 19 in total .
1 yesterday, 2 today and then 15. I would say NO? Unless 19 is just a rough estimation of what we were supposed to get.
/edit: Oh did we get one the day before yesterday too? If so you are probably right.
Wir, die Mirror Tribbles [MiT] haben freie Plätze zu vergeben. Kein Zwang und kein Stress, dafür aber Spaß, Discord und eine nette, hilfsbereite Gemeinschaft, incl. voll ausgebauter Starbase und täglich 700 ISM.
"Violations of computing, system or network security may result in civil or criminal liability. We will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting any user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security and integrity of Tilting Point Services, including, without limitation, the following:"
yadayadayada.... exploit... yadayadayada.
So according to the TOS, in case of violation, we're subject to criminal prosecution, and not(!!) to account bans.
@TP
I therefore demand that you lift my account ban, and press charges with the police instead.
I tried to pull 19, and only got 17. I pulled one earlier today from the normal daily pull, and that was after the bug was fixed. I received no exploit rewards yet I certainly don't have 19 polestars.
Myself and a few other players have only gotten 18 total.
Would it surprise anyone at all if this new/updated Retrieval Gift pack code was not properly QA tested by TP/WRG?
@Princess Trista, sorry, but when customer service messes up, customer service gets the blame for customer service messing up.
An apology and reinstatement for my friends who were banned would go a long way toward mending the broken bridge, but until then, the anger is directed squarely at the person responsible for the customer service error.
I don't want to quit playing the game, but TP is forcing my hand here. All I'm asking for is basic ethics.
Nah, you don’t scream at the CS reps on the phone. You tell them why you’re upset and remember they didn’t make the call.
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These are not 19, are they? I cannot claim any more.
One of my fleetmates hit the button twice. Banned.
I’m VIP 13, nearly 14 and thinking this might be it unless I get an apology. If I come back and find all my items gone, I’m deleting and never coming back.
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Captain Zombie's Combo chain calculator
I got 1 extra from the bug.
When can we expect an apology to the players and rollback off the ban? It wasn't an exploit if it just says 'claim' or 'buy now'
@WRG Ben @Shan
TO/WRG: could you do anything right?
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Captain Zombie's Combo chain calculator
It's the most fun I have had with the game in a year, I'll tell you that.
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Captain Zombie's Combo chain calculator
Moderator of r/startrektimelines
Fleet - Inner Planets Alliance Fleet of Pubs
Captain Level - 99
Player since - May 2016
Then you compensate the other players anyway???
Over YOUR MISTAKE. My bad for clicking a button you put there. This is highly uncalled for.
REVERSE THE BAN.
Yeah it's the most action this game has seen since (insert your fav highlight)
I find this hilarious too and I’m one of the banned ones. It’s just so preposterous that they thought this was a reasonable and proportionate response.
I’m not coming back in 3 days. I don’t want to play a game that thinks it’s reasonable to ban its most loyal players over something like this.
You're forgetting the time that they messed up a 650 dil pack and ended up giving a bunch of players negative dil.
I am banned aswell.... LOL
Proud member of Patterns of Force
Captain Level 99
Played since January 2017
TP: Do better!!!
Myself and a few other players have only gotten 18 total.
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Captain Zombie's Combo chain calculator
This is yet another case of TP / WRG poor coding practices - making t what 6 or 7 or more in the last 3 months
Secondly, clicking the button 19 times is not as bad as clicking it 20 times?
So TP, I guess you beleive that 1 to 19 murders is ok, but 20 or more is bad?
An apology and reinstatement for my friends who were banned would go a long way toward mending the broken bridge, but until then, the anger is directed squarely at the person responsible for the customer service error.
I don't want to quit playing the game, but TP is forcing my hand here. All I'm asking for is basic ethics.
1 yesterday, 2 today and then 15. I would say NO? Unless 19 is just a rough estimation of what we were supposed to get.
/edit: Oh did we get one the day before yesterday too? If so you are probably right.
Did anything they ever did make sense?
https://www.tiltingpoint.com/terms-of-service/
"Violations of computing, system or network security may result in civil or criminal liability. We will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting any user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security and integrity of Tilting Point Services, including, without limitation, the following:"
yadayadayada.... exploit... yadayadayada.
So according to the TOS, in case of violation, we're subject to criminal prosecution, and not(!!) to account bans.
@TP
I therefore demand that you lift my account ban, and press charges with the police instead.
Would it surprise anyone at all if this new/updated Retrieval Gift pack code was not properly QA tested by TP/WRG?
Nah, you don’t scream at the CS reps on the phone. You tell them why you’re upset and remember they didn’t make the call.